At a Glance
- Tasks: Support clients in daily needs and help them achieve their goals.
- Company: Join Dublin Simon Community, dedicated to making home a reality for individuals.
- Benefits: Enjoy 25 days annual leave, paid sick leave, and progression opportunities.
- Other info: Dynamic team environment with comprehensive training and support.
- Why this job: Make a real difference in people's lives while developing your skills.
- Qualifications: Relevant qualification and experience in health, community, or social care required.
The predicted salary is between 28000 - 38000 £ per year.
About Us: At Dublin Simon Community, we’re dedicated to making home a reality. We empower individuals to access and sustain housing through services like prevention, addiction treatment, emergency response, and targeted interventions, in collaboration with our partners. If you share our values and want to make a difference, we’d love to hear from you. We’re looking for client-focused, friendly, and adaptable individuals to join our team. We prioritise best practices in HR, including staff training, communication, and involvement in decision-making, to create a supportive and effective work environment.
About The Role
- Contract Type: Full time, Permanent.
- Working Hours and Location: 37.5 hours a week; 7-day liability; Chester House D07.
- Salary: 33,500 DOE.
- Reports to: Service Manager.
As Support Worker, you’ll help to support clients in their daily needs. You will contribute to ensuring effective and consistent best‑practice standards are followed in the Dublin Simon Community accommodation services. From facilitating participation initiatives, to working with the wider team to discuss and plan how best to support our clients with their goals, each day you will be helping to change our clients’ lives. As well as our induction program, you will be provided with 10 training days throughout the year, ensuring you have the support and training to succeed in this role.
Responsibilities Of The Role
- Support the project/key workers and management in the implementation of operational and strategic goals; including following up on support plan actions, supporting the service user to achieve their goals.
- Building professional relationships of trust with all service users and residents. Treating all service users and residents with dignity and respect.
- Therapeutic and diversionary interventions providing emotional and motivational support, promoting positive mental health attitudes, self‑esteem and self‑respect.
- Liaise with a range of service providers in the voluntary and public sectors (e.g. housing providers, health care professionals & social welfare). Establish and expand the services to meet physical and mental health needs.
- Deliver the personal, professional, and social development programme.
- Assistance in managing medication/health regimes, accessing primary and secondary healthcare, liaising with GP and Pharmacists, methadone providers, arranging doctor’s/healthcare appointments and accompanying them to appointments.
- Process all incoming enquiries and referrals to accommodation of service users.
- Support service users to liaise with landlords and facilitate when moving location.
- Conduct harm reduction interventions; overdose prevention, stabilisation.
- Completion of daily duties which may include assisting clients and supporting them around their mental and physical health, addiction issues, ensuring that physical needs such as bathing and washing clothing are carried out and general upkeep of building by cleaning.
- Support the safe and healthy functioning of each building to ensure the safety of and the service users/residents in that building, procedures relating to fire safety, hazard management, building checks, sharps disposal, and management of challenging behaviour.
- Managing complex and challenging behaviour and conflict management and ensuring residents adhere to accommodation agreements.
- To carry out all administrative duties such as: managing petty cash, record keeping (electronic), record keeping (paper), filing, answering queries via phone.
- Ensure consistent handovers, diary, incident reports, and follow‑ups, in accordance with organisation policies.
- Ensure services and projects are compliant with organisational policies, procedures, and guidelines in the following areas: Fire Safety, Confidentiality, Child Protection, Data Protection, Admissions, Case Management, and Disengagement, etc.
- Undertake other related duties as may reasonably be assigned by your line manager.
Qualifications
- NFQ level 7 qualification in a relevant field and 6 months relevant experience
- NFQ level 6 qualification in a relevant field and 1 year relevant experience
- NFQ Level 5 qualification in health, community or social care and 2 years relevant experience, including experience in a residential setting.
Skills & Personality Requirements
- A Passion for helping people
- Flexibility to work in an agile environment
- Willingness to learn
- Experience in carrying out Health & Safety inspections and audits
Core Competencies Of All Dublin Simon Staff
- Commitment to providing the highest levels of quality service
- Relating with respect and compassion
- Prompting diversity and equality
- Providing quality person‑centred service
- Communicating effectively
- Resilience, positive outlook openness to change
- Maintaining a safe and secure environment
- Promoting health and wellbeing
- Promoting person‑centred care
- Building working relationships
- Effective professional practice, planning, organising, and problem‑solving.
Benefits To Working With Dublin Simon Community
- 25 days annual leave
- 5% matched contribution to your pension
- Paid Sick Leave Policy
- Paid Maternity Leave Policy
- Bike to Work Scheme
- Commuter Travel Tax Savers Ticket
- 1st-week Comprehensive Training
- Progression Opportunities
Please note: If you are unsure of any of the requirements, please contact the Recruitment Team at (01) 6354860. Shortlisting will continue throughout the recruitment process. Dublin Simon Community is an equal opportunities employer and encourage applications from all qualified individuals.
Support Worker - Chester employer: Dublin Simon Community
Dublin Simon Community is an exceptional employer dedicated to empowering individuals and making a real difference in the community. With a strong focus on staff training, a supportive work culture, and opportunities for professional growth, employees are equipped to thrive in their roles while contributing to meaningful change. Located in Chester, the organisation offers competitive benefits including generous annual leave, pension contributions, and comprehensive training, making it an attractive place for those passionate about helping others.
StudySmarter Expert Advice🤫
We think this is how you could land Support Worker - Chester
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend local events, or join online forums. The more connections we make, the better our chances of landing that Support Worker role.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to support work. We can even role-play with friends to boost our confidence and ensure we’re ready to shine!
✨Tip Number 3
Showcase your passion for helping others during interviews. Share personal stories or experiences that highlight our commitment to making a difference in clients' lives. It’s all about connecting with the values of Dublin Simon Community!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our mission.
We think you need these skills to ace Support Worker - Chester
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for helping people shine through. We want to see how you connect with our mission at Dublin Simon Community and how you can contribute to making home a reality for our clients.
Tailor Your Experience:Make sure to highlight your relevant experience in health, community, or social care. We’re looking for individuals who can demonstrate their skills and adaptability, so be specific about how your background aligns with the role of Support Worker.
Be Person-Centred:Remember, this role is all about supporting our clients. Use your application to showcase your ability to build professional relationships and provide person-centred care. Share examples of how you've made a difference in someone's life.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the recruitment process.
How to prepare for a job interview at Dublin Simon Community
✨Know the Mission
Before your interview, take some time to understand Dublin Simon Community's mission and values. Familiarise yourself with their approach to supporting clients and how they empower individuals. This will help you align your answers with their goals and show that you're genuinely interested in making a difference.
✨Showcase Your Experience
Be ready to discuss your relevant experience in health, community, or social care. Highlight specific examples where you've supported individuals, managed challenging behaviours, or worked collaboratively with other service providers. This will demonstrate your capability and readiness for the role of Support Worker.
✨Emphasise Soft Skills
As a Support Worker, soft skills are just as important as qualifications. Be prepared to talk about your ability to build trust, communicate effectively, and promote positive mental health. Share stories that illustrate your compassion, resilience, and adaptability in various situations.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training opportunities, team dynamics, or how success is measured in the role. This shows your enthusiasm for the position and helps you gauge if the environment is the right fit for you.
