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- Tasks: Support residents recently released from prison to reintegrate into the community and achieve their goals.
- Company: Dublin Gestalt Centre, a leading provider of psychotherapy, counselling, and coaching.
- Benefits: 25 days annual leave, pension contributions, and access to discounted events.
- Why this job: Make a real difference in people's lives while working in a dynamic environment.
- Qualifications: Passion for helping others, experience with complex backgrounds, and strong communication skills.
- Other info: Ongoing interviews, apply early for consideration, and great career development opportunities.
The predicted salary is between 21600 - 32400 £ per year.
Join to apply for the Support Coach role at Dublin Gestalt Centre, psychotherapy, counselling and coaching and training providers. When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Location: Bermondsey, Close to Surrey Quays station. (This location is hidden due to the sensitive nature of the service) Please note that this service has step free and lift access.
Salary: £27,000
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota varying between 08:00‑21:30 which includes 12.5‑hour shifts with a 1‑hour unpaid break, approximately 3 shifts per week. You may be required to work outside these hours dependent on service and resident requirements including weekends and bank holidays so flexibility will be required.
About The Role
We have an exciting opportunity for a Support Coach to join our new Independent Approved Premises commissioned by Criminal Justice Service (IAP) on day shifts with a rolling rota. You will support residents recently released from prison in a residential setting, helping them reintegrate into the community. You will work with residents to create tailored support plans, identify their needs, goals, and skills, and motivate them to reach their potential. You will encourage engagement in activities and the community, provide tools for life skills, and ensure effective risk management with a strong focus on public protection. The team works closely with one another and supports achieving overall service KPI's, and you will be part of making a greater change. Everyday looks different so this is perfect for someone who wants a role where no two days are the same.
Key Responsibilities
- Ensuring the safety and wellbeing of residents and participants at all times.
- Engaging with residents, ensuring they are adhering to their license conditions. This may include planning activities to engage them with other people, communities, and opportunities.
- Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service.
- Building trusting professional relationships with residents, helping them to achieve their goals and aspirations through tailored one‑to‑one sessions, group sessions, in‑and‑out of service activities, and general wellbeing check‑ins.
- Focusing on empowering our residents to take control over their lives and meet their personal goals.
About You
We're looking for someone who has a true passion to help make a difference and contribute to providing safer communities for all. You will be comfortable working within the criminal justice setting, and supporting residents to have access to the tools and resources to better enhance their quality of life after their release from prison. You will be able to work in a fast‑paced environment, be proactive, and have resilience to challenges. You will have insight into criminal justice settings and the ability to connect with people from varied backgrounds who face multiple and complex challenges. You will thrive working within the team as well as independently, and be comfortable with working with people who have different offending histories. We're looking for someone who can build trust and rapport with others, and has a positive outlook, which can be used to support others.
Ability to manage own caseload and determine priorities with time management. Able to use own initiative. Experience of working with people of complex backgrounds, ex‑offenders, mental health, substance misuse, challenging behaviours or a good understanding of the sector. IT proficiency, ability to learn new software programs, basic Microsoft experience. Understanding and/or practical application of key legislation regarding social care, housing, criminal justice and mental health. Cultural awareness, self‑awareness, and ability to identify personal growth areas and take feedback. Alignment with our values of ambition, empowerment, inclusivity, and transparency.
What We Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service.
- Employer pension contribution.
- Eligibility to register with Blue Light Discount Card.
- Access to discounted tickets for music events, shows, sports and more.
- Reflective practice regular sessions with a therapist provided by an external provider to support mental health and wellbeing at work.
- Training and development, including access to courses, up‑skilling, and progression plans.
- Employee assistance programme, including counselling.
- Life assurance scheme.
- Cycle‑to‑work scheme.
- Annual staff awards.
- EDI ambassador programme.
Additional Information
We are interviewing on an ongoing basis so this job role may close early. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Interviews are scheduled for the week commencing the 2nd week of January. Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Support Coach employer: Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers
Contact Detail:
Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Coach
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Dublin Gestalt Centre. Understand their values and mission, especially around supporting residents. This will help you tailor your answers and show that you're genuinely interested in making a difference.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experiences align with the role of Support Coach, especially your ability to build trust and rapport with residents.
✨Tip Number 3
Be ready to share your stories! Think of specific examples from your past work where you've helped others overcome challenges. This is your chance to shine and demonstrate your passion for empowering individuals in complex situations.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Support Coach
Some tips for your application 🫡
Read the Job Description Carefully: Before you start filling out the application, take a good look at the job description. Make sure you understand what we're looking for in a Support Coach and how your skills align with our needs.
Tailor Your Application: Don’t just send a generic application! We want to see how your experience and passion fit specifically with the role. Highlight relevant experiences that show you can support residents effectively and work within a team.
Be Honest and Authentic: When you're writing your application, be yourself! We value authenticity and want to know about your genuine interest in helping others. Share your motivations and any personal experiences that have shaped your desire to work in this field.
Apply Through Our Website: Make sure to apply through our website for the best chance of your application being reviewed. It’s super easy, and we’ll get all the info we need to consider you for the role!
How to prepare for a job interview at Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the Support Coach role and its responsibilities. Familiarise yourself with the key tasks like creating tailored support plans and engaging with residents. This will help you demonstrate your knowledge and passion for the position.
✨Showcase Your Experience
Be ready to discuss your previous experience working with complex backgrounds, especially in criminal justice settings. Prepare specific examples of how you've helped individuals overcome challenges, as this will highlight your suitability for the role and your ability to connect with residents.
✨Emphasise Teamwork and Flexibility
Since the role involves working closely with a team, be prepared to talk about your teamwork skills. Share instances where you've collaborated effectively with others. Also, mention your flexibility regarding shift patterns and your willingness to adapt to changing circumstances.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team dynamics, training opportunities, or the challenges faced by the service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
