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- Tasks: Lead a new Mental Health Service, empowering residents and supporting your team.
- Company: Join a not-for-profit organisation transforming lives through quality support.
- Benefits: 25 days annual leave, pension contributions, and access to mental health support.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Experience in mental health support and previous leadership roles required.
- Other info: Dynamic environment with opportunities for training and career progression.
The predicted salary is between 30000 - 40000 £ per year.
Location: Bedford. Unfortunately this service does not have step free access.
Salary: £36,400
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and resident requirements, as well as be part of the out of hours on call rota for managers.
About The Role
Join and lead our brand new Mental Health Service which is due to go live April 2026! The service is a step-down service, which provides short-stay, trauma-informed alternative to hospital admission and facilities. The service forms part of a wider integrated initiative for urgent and emergency care. The team will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living.
In this role, you will lead the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will drive service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We’re looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development.
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service, supporting the team to deliver the best possible outcomes with their residents.
- Lead the day to day operational delivery of the service.
- Risk Management ownership, ensuring processes and policies are followed.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We’re seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. We’re looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous leadership experience, and ability to take responsibility for the full service, ensuring service outcomes, KPI’s and requirements are met.
- Demonstratable experience in leading a service/team in a similar capacity.
- Previous experience in supporting those who struggle with their mental health, ideally in a similar environment.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI’s.
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries.
- Ability to promote the service externally to enhance reputation in the area and with partner organisations.
- Ability to work flexibly to meet the demands and needs of the service. For example, provide an emergency on call service as and when required in case of emergency.
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service.
- Employer Pension Contribution.
- Eligibility to register with Blue Light Discount Card.
- Access to discounted tickets for music events, shows, sports and more.
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work.
- Training and Development, including access to courses, upskilling, and progression plans.
- Employee Assistance Programme, including counselling.
- Life Assurance Scheme.
- Cycle-to-work scheme.
- Annual Staff Awards.
- EDI Ambassador programme.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages. Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Service Manager in Bedford employer: Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers
Contact Detail:
Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager in Bedford
✨Tip Number 1
Network like a pro! Reach out to your connections in the mental health sector and let them know you're on the lookout for a Service Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Make sure you can articulate how your experience aligns with their mission of empowering independence and creating safer communities. Show them you're not just a fit for the role, but for their culture too!
✨Tip Number 3
Practice your responses to common interview questions, especially those related to leadership and team management. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your achievements in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your interest in the position and appreciation for the opportunity can leave a lasting impression. Plus, it shows you're proactive and genuinely interested in the role.
We think you need these skills to ace Service Manager in Bedford
Some tips for your application 🫡
Be Yourself: When filling out your application, let your personality shine through! We want to see the real you and how your experiences align with our mission. Don’t be afraid to share your passion for making a difference.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience in mental health services. Show us how your skills can help lead our new service and support our residents effectively.
Showcase Your Leadership Skills: As a Service Manager, leadership is key! Use your application to demonstrate your previous leadership experiences and how you've empowered teams in the past. We’re looking for proactive leaders who can motivate others.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it makes the whole process smoother for everyone involved.
How to prepare for a job interview at Dublin Gestalt Centre,psychotherapy,counselling and coaching and training providers
✨Know the Service Inside Out
Before your interview, make sure you thoroughly understand the new Mental Health Service and its goals. Familiarise yourself with trauma-informed care principles and how they apply to the role of a Service Manager. This will show your genuine interest and help you articulate how your experience aligns with their mission.
✨Showcase Your Leadership Style
Be prepared to discuss your leadership approach and how you empower your team. Think of specific examples where you've motivated staff or improved team dynamics. Highlighting your ability to foster a supportive culture will resonate well with the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle challenging situations. Prepare scenarios from your past experiences where you successfully managed risks or resolved conflicts within a team. This will demonstrate your capability to lead effectively in a service environment.
✨Align with Their Values
Familiarise yourself with the organisation's values of Ambition, Empowerment, Inclusivity, and Transparency. Be ready to share how these values resonate with you and how you've embodied them in your previous roles. This alignment can set you apart as a candidate who truly fits their culture.
