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- Tasks: Maximise sales through exceptional service and up-selling in a luxury hotel environment.
- Company: Join Jumeirah, a global leader in luxury hospitality with stunning properties worldwide.
- Benefits: Enjoy competitive salary, healthcare, discounts, and extra holiday for significant birthdays.
- Other info: Supportive workplace with access to learning programmes and internal mobility.
- Why this job: Be part of a prestigious team in a landmark London hotel with growth opportunities.
- Qualifications: Strong communication skills and ability to work flexible hours required.
The predicted salary is between 30000 - 40000 £ per year.
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
About Jumeirah Carlton Tower: Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job: An opportunity has arisen for an Order Taker to join us at Jumeirah Carlton Tower within our In-Room Dining Team. The main duties and responsibilities of this role are:
- Maximize sales and profits through exceptional value and service, utilizing effective up-selling and cross-selling techniques throughout the hotel.
- Maintain a thorough knowledge of all in-room dining menu items and actively review relevant information such as hotel events and daily specials.
- Demonstrate an understanding of hotel facilities and become proficient in hotel management systems such as Opera, Epicure, and Hotsos.
- Adhere to punctuality and uniform standards while fostering positive relationships with colleagues and other departments.
- Ensure compliance with hotel policies related to Fire, Health, Hygiene, and Safety, and possess a pleasant demeanor with proficiency in English and preferably additional languages.
About you:
- Strong communication and interpersonal skills
- Ability to tolerate moderate amounts of walking
- Ability to work flexible hours
About the Benefits: At Jumeirah, we are dedicated to fostering a workplace where colleagues feel valued, supported, and inspired to grow. Our benefits package reflects this commitment by combining rewarding financial incentives, comprehensive healthcare, and opportunities for professional development.
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
Sales Agent - Jumeirah Carlton Tower employer: Dubai Holding
Contact Detail:
Dubai Holding Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Agent - Jumeirah Carlton Tower
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Sales Agent role at Jumeirah Carlton Tower.
✨Tip Number 2
Prepare for the interview by researching Jumeirah's values and recent news. Show us you’re genuinely interested in the brand and its commitment to luxury hospitality. This will help you stand out as a candidate who truly gets what we’re about.
✨Tip Number 3
Practice your communication skills! As a Sales Agent, you'll need to charm guests with your words. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation with ease.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the Jumeirah family. Let’s make it happen!
We think you need these skills to ace Sales Agent - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. We want to see how excited you are about joining our team at Jumeirah Carlton Tower and how you can contribute to our exceptional service.
Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Sales Agent role. Highlight relevant experience and skills that match the job description, like your communication skills and ability to upsell. This shows us you’ve done your homework!
Be Professional Yet Approachable: While we appreciate a friendly tone, remember to keep it professional. Use clear language and check for any typos or errors. We’re looking for someone who can communicate effectively with guests and colleagues alike.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Dubai Holding
✨Know Your Menu Inside Out
Before your interview, make sure you’re familiar with the in-room dining menu at Jumeirah Carlton Tower. Being able to discuss specific dishes and suggest pairings will show your enthusiasm and knowledge, which is crucial for maximising sales through effective up-selling.
✨Show Off Your Communication Skills
As a Sales Agent, strong communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios you could encounter in the role, like handling guest inquiries or upselling specials.
✨Understand the Brand
Research Jumeirah’s history and values. Understanding what sets them apart in luxury hospitality will help you align your answers with their brand ethos during the interview. This shows that you’re not just looking for any job, but that you genuinely want to be part of their team.
✨Dress to Impress
First impressions matter, especially in a luxury environment. Dress smartly and adhere to the uniform standards mentioned in the job description. This demonstrates your respect for the company’s image and your readiness to fit into their professional culture.