At a Glance
- Tasks: Serve guests at high-profile events with style and professionalism.
- Company: Join Jumeirah, a leader in luxury hospitality with a global presence.
- Benefits: Enjoy generous discounts, health benefits, and career development opportunities.
- Other info: Flexible roles with opportunities for growth within a supportive team.
- Why this job: Be part of a prestigious brand and create memorable experiences for guests.
- Qualifications: Experience in luxury hospitality and a passion for excellent service.
The predicted salary is between 13 - 16 £ per hour.
About Jumeirah
Jumeirah, a global leader in luxury hospitality and a member of Dubai Holding, operates an exceptional portfolio of 31 properties, including 33 signature F&B restaurants, across the Middle East, Europe, Asia and Africa. In 1999, Jumeirah changed the face of luxury hospitality with the opening of the iconic Jumeirah Burj Al Arab and the brand is now renowned worldwide for its distinguished beachfront resorts, esteemed city hotels and luxury residences.
About Jumeirah Carlton Tower
Located in the heart of Knightsbridge, Jumeirah Carlton Tower is a landmark London address where heritage meets contemporary luxury. The hotel offers stunning views across the city, access to the private Cadogan Gardens, a variety of dining experiences, and a rooftop health club and spa with London’s largest naturally lit swimming pool.
About the Job
An opportunity has arisen for a Casual Conference and Events Waitress to join the events team at Jumeirah Carlton Tower. The main duties and responsibilities of this role are:
- To ensure that all guests are correctly and speedily logged and processed in the most courteous way during live events.
- To have a good knowledge of M&E operations and functions.
- To take food and beverage orders efficiently and professionally ensuring all information is correct.
- To be fully conversant with Meeting and event service expectations.
- To inform supervisors of all guest comments and requirements that cannot be resolved immediately.
- To be familiar with and implement any relevant legislation i.e. liquor licensing.
About You
The ideal candidate for this position will have the following experience and qualifications:
- Minimum 1 year of experience in a similar role within a luxury hotel or high-end hospitality environment.
- High level of accuracy in overseeing daily operations, inspections, and reports, with an eye for luxury standards.
- To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned by management, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
- To assist in maximising productivity for the Department.
- Ensure strict control is adhered to when receiving and returning keys and whilst in their possession.
About the Benefits
Besides generous F&B benefits and reduced hotel rates across our hotels globally, this role has excellent employee benefits making the role attractive to high performers and any applicant who likes to associate her/himself with one of the most luxurious brands in the hospitality industry. Benefits include:
- Supportive and inclusive work environment
- Access to Learning & Development programmes and clear career pathways
- Opportunities for internal mobility within our global network
- Colleague discounts on food, beverage, and hotel stays worldwide
- Health care and insurance benefits
- Competitive salary + excellent service charge
- Extra holiday for significant Birthdays (21, 30, 40, etc.)
- Jumeirah perks website access – discount
- Dry cleaning of uniform or Business attire
Casual Conference and Events Waiter/ess - Jumeirah Carlton Tower employer: Dubai Holding
Jumeirah Carlton Tower is an exceptional employer, offering a supportive and inclusive work environment in the heart of Knightsbridge, London. With access to extensive learning and development programmes, clear career pathways, and generous benefits including colleague discounts and health care, employees are empowered to grow within one of the most prestigious luxury hospitality brands globally. The unique location and commitment to excellence make it an attractive place for those seeking meaningful and rewarding employment in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Conference and Events Waiter/ess - Jumeirah Carlton Tower
✨Tip Number 1
Get to know the venue! Familiarise yourself with Jumeirah Carlton Tower and its offerings. This will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend events at the hotel. Building relationships can give you insider info and might just land you a referral.
✨Tip Number 3
Practice makes perfect! Brush up on your customer service skills and be ready to demonstrate how you handle guest interactions. Role-play scenarios can help you feel more confident.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Jumeirah team.
We think you need these skills to ace Casual Conference and Events Waiter/ess - Jumeirah Carlton Tower
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your experience. A touch of warmth and enthusiasm can make a big difference.
Tailor Your Application:Make sure to tailor your application specifically for the Casual Conference and Events Waiter/ess role. Highlight any relevant experience in luxury hospitality and mention how you can contribute to our team at Jumeirah Carlton Tower.
Be Clear and Concise:Keep your application clear and to the point. Use bullet points if necessary to make it easy for us to read. We appreciate well-structured applications that get straight to the heart of your qualifications.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity at Jumeirah Carlton Tower.
How to prepare for a job interview at Dubai Holding
✨Know Your Venue
Before the interview, take some time to research Jumeirah Carlton Tower. Familiarise yourself with its history, luxury offerings, and unique features. This will not only impress your interviewers but also help you understand the environment you'll be working in.
✨Showcase Your Experience
Be ready to discuss your previous experience in high-end hospitality. Prepare specific examples of how you've handled guest interactions, managed food and beverage orders, or resolved issues during events. This will demonstrate your capability and fit for the role.
✨Dress to Impress
Since you're applying for a position in a luxury hotel, make sure to dress smartly for your interview. Opt for professional attire that reflects the high standards of Jumeirah. First impressions matter, and looking the part can set a positive tone.
✨Ask Insightful Questions
Prepare a few thoughtful questions about the role and the team you'll be joining. This shows your genuine interest in the position and helps you gauge if it's the right fit for you. Consider asking about the types of events you'll be involved in or how the team collaborates during busy periods.