Governance Lead

Reports to: Chief Medical Officer (CMO) and Chief Operating Officer (COO)

Location: Hybrid/HQ/Home/Clinics as required

Contract Type: Full Time (negotiable 32-40 hours per week)

About Duality Healthcare: Duality Healthcare is Northern Ireland's leading provider of Private General Practice & Primary Care. Together with patients, we are reinventing General Practice. We pride ourselves on our patient-centred approach, ensuring that each individual receives the highest standard of care.

Job Overview: The Governance Lead is responsible for developing, implementing, and maintaining effective governance, risk management, compliance, and quality assurance frameworks. The role ensures that the organisation operates in accordance with relevant healthcare regulations, professional standards, and internal policies while supporting continuous improvement in patient safety and service quality. This role will also support the ongoing development of nursing and healthcare assistant (HCA) staff, as well as providing expert clinical input to maintain procurement and standardisation initiatives.

Key Responsibilities:

• Quality Governance: Lead on clinical governance activities, ensuring compliance with regulation and best practice standards. Oversee incident and complaint management processes, ensuring timely investigation, resolution, and shared learning. Develop, implement, and maintain clinical policies, ensuring they are up to date and evidence-based. Lead on the delivery of the clinical audit programme to monitor and improve quality of care. Chair monthly Governance, Compliance & Quality Meetings, prepare and submit reports to the Quarterly Clinical Governance and Board Meetings. Monitor changes in healthcare regulations and advise leadership on necessary actions. Prepare for regulatory inspections and audits. Maintain the corporate risk register.
• Professional Clinical Leadership: Provide visible and accessible clinical leadership across the organisation. Support the Nursing and HCA staff group in their continued professional development. Support the Operational Team in the development of strategic and development initiatives. Promote a culture of learning, reflection, and continuous improvement in clinical practice. Act as a role model for safe, effective, and compassionate care.
• Clinical Expertise and Procurement Support: Offer expert clinical advice to support the procurement, evaluation, rationalisation and standardisation of clinical consumables to enable cost saving across the Group. Work collaboratively with operational teams to ensure cost-effective and clinically appropriate purchasing decisions. Ensure all clinical consumables meet required quality, safety, and infection control standards and are appropriately stored and accounted for.

Essential Requirements:

• Registered healthcare professional with current registration with the relevant professional regulatory body.
• Experience of managing clinical incidents, complaints investigations, audits, and service improvement initiatives.
• Experience supporting regulatory inspections.
• Significant post-registration experience in a similar role, specifically quality governance.
• Proven leadership and/or management experience.
• Strong understanding of clinical governance, policy development, and audit processes.
• Excellent communication and interpersonal skills.
• Ability to lead changes, influence stakeholders, and inspire teams.

Desirable Requirements:

• Experience in procurement or standardisation of clinical consumables.
• Formal teaching, mentoring, or coaching qualification.
• Experience working with multisite or multidisciplinary teams.

Values and Behaviours:

• Commitment to patient-centred care.
• Professional integrity and accountability.
• Collaborative approach to leadership.
• Commitment to equality, diversity, and inclusion.

What We Offer:

• Competitive Salary
• Flexible working hours to suit your lifestyle.
• A supportive and collaborative work environment.
• Potential for growth within the organisation.

Application Process:

Convictions/Offences: An AccessNI Enhanced Disclosure Check will be required for this position. Duality Healthcare Northern Ireland Ltd adheres to the AccessNI Code of Practice, a copy of which can be made available upon request. Under the Rehabilitation of Offenders (Exceptions) Order Northern Ireland 1979, Duality Healthcare NI Ltd, as a Provider of Healthcare is included in the list of excepted employers. As such, all criminal convictions may never be regarded as spent and must be disclosed when applying for a post in Duality Healthcare Ltd. Please note, having a criminal conviction does not necessarily exclude you from employment. Duality Healthcare NI Ltd recruits according to our Recruitment of Ex-Offenders Policy and Storage & Handling Policy, copies of which can be made available upon request. Duality Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Join us at Duality Healthcare and make a meaningful difference in the lives of our patients while enjoying a flexible and rewarding career.

Closing Date: Tuesday 11th August

Interviews will be held week commencing 17th August 2026.