DualEntry, building the OS for finance, seeks a seasoned CX/Account Manager to own key customer relationships and drive ERP adoption. You will lead success plans, coordinate with Product and Engineering to relay feedback, and implement scalable support processes for your accounts.
Ideal candidates have 4+ years in ERP or finance solutions, strong Excel/SQL skills, and a track record of translating accounting needs into system configurations.
AI-Driven Customer Success Lead - Adoption & Upsell employer: DualEntry
At DualEntry, we pride ourselves on being an exceptional employer that fosters a dynamic and inclusive work culture, where outliers thrive. Our commitment to employee growth is evident through our generous learning and development budget, flexible PTO, and unique opportunities for in-person team meetups across vibrant locations. Join us in New York City, where you can make a significant impact in the fintech space while enjoying competitive compensation and comprehensive benefits, including private medical insurance and mental health support.
