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For Companies At a Glance
- Tasks: Manage high-value motor claims and negotiate settlements effectively.
- Company: Join DUAL UK, a leading insurance firm with a dynamic team.
- Benefits: Full-time role with opportunities for personal development and growth.
- Why this job: Make a real difference in people's lives while building your career.
- Qualifications: Experience in personal injury claims and strong communication skills.
- Other info: Entry-level position with excellent training and support.
The predicted salary is between 28800 - 43200 £ per year.
Join to apply for the role at DUAL UK. Pro-actively handle a portfolio of motor claims consisting of mainly high value bodily injury.
Main Responsibilities
- Managing a caseload of complex personal injury claims in accordance with claims handling procedures and service levels.
- Assessing indemnity, liability and quantum on claims, ensuring that each claim is investigated thoroughly with due regard given to the circumstances of an individual case.
- Controlling claim cost by achieving the most economical settlement, through good use of liability and quantum arguments and effective negotiation.
- Maintaining good file discipline and accurate reserves, together with an effective diary system which ensures that cases are reviewed on a regular basis and handled in a timely manner aligned to SLAs & or any Court timetable.
- Attendance at trials and conferences with Counsel where appropriate.
- Adherence to and engagement with Reinsurers and all associated Large Loss procedures.
- Ensuring compliance with all regulatory requirements including Treating Customers Fairly.
- Pro-actively managing personal training and development requirements.
- Building strong working relationships with suppliers.
- Maintaining a high degree of technical knowledge and keeping abreast of market and legal updates.
Skills and Experience
- Strong and current working knowledge of personal injury claims with handling experience in serious injury, traumatic brain injury, serious spinal injuries and amputation.
- Strong technical knowledge and application of Discount Rate, extensive care claims and any other heads of claim applying to serious/catastrophic injury claims.
- Good knowledge of medical disciplines required in investigating personal injury claims at all levels of severity.
- Sound knowledge of company products and policy wordings.
- Solid understanding of the Civil Procedure Rules and the Personal Injury Portal process.
- Knowledge of current, relevant Case Law.
- Good market knowledge and commercial awareness.
- Able to demonstrate an understanding and application of claims negotiation, liability decision making and cost potential.
Personal Qualities
- An excellent communicator, capable of influencing and asserting opinion at all levels.
- Excellent telephone, written, verbal communication and formal presentation skills.
- Exemplary planning and organisational skills.
- A high degree of drive and commitment and the ability to demonstrate a highly professional work ethic.
- Ability to manage and prioritise own workloads.
- Willingness to develop self and new skills.
- Ability to work with flexibility in a proactive claims environment.
Employment Details
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Finance
- Industry: Insurance
Technical claims handler employer: DUAL UK
Contact Detail:
DUAL UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical claims handler
✨Tip Number 1
Network like a pro! Reach out to people in the insurance industry, especially those who work with personal injury claims. Attend events or join online forums where you can connect with potential employers and learn more about the field.
✨Tip Number 2
Prepare for interviews by brushing up on your technical knowledge. Make sure you can discuss key concepts like liability, indemnity, and the Civil Procedure Rules confidently. We want you to shine when it comes to showcasing your expertise!
✨Tip Number 3
Practice your communication skills! Whether it's through mock interviews or casual chats with friends, being able to articulate your thoughts clearly is crucial. Remember, as a claims handler, you'll need to influence and negotiate effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our company. Let's get you that Technical Claims Handler role!
We think you need these skills to ace Technical claims handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Claims Handler role. Highlight your experience with personal injury claims and any relevant technical knowledge. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about handling motor claims and how you can contribute to our team. Keep it concise but impactful – we love a good story!
Show Off Your Communication Skills: Since this role requires excellent communication, make sure your application reflects that. Use clear and professional language, and don’t forget to proofread for any typos. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at DUAL UK
✨Know Your Claims Inside Out
Make sure you brush up on your knowledge of personal injury claims, especially serious injuries like traumatic brain injuries and spinal injuries. Be ready to discuss specific cases you've handled and how you approached them, as this will show your technical expertise.
✨Master the Art of Negotiation
Since negotiation is key in this role, prepare examples of how you've successfully negotiated settlements in the past. Think about the strategies you used and be ready to explain how you achieved the best outcomes for your clients.
✨Showcase Your Communication Skills
As an excellent communicator, you'll need to demonstrate your ability to influence and assert opinions. Practice articulating your thoughts clearly and confidently, whether it's during a mock interview or with friends, to ensure you come across as professional and persuasive.
✨Stay Updated on Legal Changes
Keep yourself informed about the latest developments in personal injury law and relevant case law. Being able to discuss recent changes or landmark cases during your interview will show that you're proactive and committed to staying at the top of your game.
