Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Investigate and identify fraudulent motor insurance claims while ensuring compliance with regulations.
- Company: Join a leading insurance firm dedicated to fraud prevention and customer protection.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Why this job: Make a real difference by protecting customers and tackling fraud in the insurance industry.
- Qualifications: Knowledge of motor insurance and strong investigative skills are essential.
- Other info: Work in a dynamic team environment with a focus on continuous learning.
The predicted salary is between 36000 - 60000 £ per year.
Reporting to the Fraud Manager, the primary role will involve the identification, investigation and repudiation of suspected fraudulent personal and commercial motor insurance claims. Assistance with application fraud will also be required.
Main Responsibilities
- Follow the Claims Validation Referral Process and act as a referral point for claims handlers.
- Identify and investigate suspected fraud cases in accordance with the GDPR/Data Protection Act and company best practice.
- Handle caseload of suspect claims from identification to repudiation/validation.
- Conduct compliant recorded telephone interviews with policyholders, claimants and other interested parties.
- Instruct external enquiry agents and solicitors and act on intelligence/evidence appropriately.
- Assist in developing fraud management tools and risk identification.
- Maintain good working relations and secure/compliant data exchange with external parties, including third party administrators, brokers/intermediaries, investigators, law enforcement agencies, industry data providers and other anti-fraud bodies.
- Provide support to Underwriters to address application fraud.
- Assist with internal and external audits to maintain a high standard of fraud detection and prevention.
- Comply with company practices, procedures and processes.
- Represent the company at external events.
- Attend meetings with relevant stakeholders (internal and external).
Skills and Experience
- Sound knowledge of motor insurance products (commercial and personal lines) and policy wordings.
- Fully conversant with the Data Protection Act (2018), the Fraud Act (2006).
- Working knowledge of Consumer Insurance (Disclosure and Representations) Act (2012) and the Insurance Act (2015).
- Ability to identify areas of risk and obtain the required evidence to enable successful repudiation.
- Good understanding of the Civil Procedure Rules and the Official Injury Claims Portal process.
- Comprehensive knowledge and application of data mining tools and industry databases.
- Ability to negotiate economic settlement of claims.
- Well informed of industry anti-fraud initiatives, developing trends and strategies, including working with the Insurance Fraud Bureau.
Personal Qualities
- Much of the work will be on an individual basis, but must be a team player and have a positive attitude to new challenges.
- Inquisitive mind and ability to professionally handle confrontation.
- Discreet and compliant with sensitive and confidential data.
- Accurate with robust attention to detail.
- Excellent communication skills, both written and verbal.
- Willingness to develop skills and identify appropriate sources of learning.
Motor Fraud Technician in London employer: DUAL UK
Contact Detail:
DUAL UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Motor Fraud Technician in London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can refer you directly.
✨Tip Number 2
Prepare for interviews by researching common questions related to motor insurance and fraud detection. Practise your responses and think of examples that showcase your skills and experience. Confidence is key!
✨Tip Number 3
Showcase your knowledge of the industry during interviews. Discuss recent trends in fraud detection and how they relate to the role. This will demonstrate your passion and commitment to staying informed.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Motor Fraud Technician in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Motor Fraud Technician role. Highlight your experience with motor insurance products and any relevant skills that match the job description. We want to see how you can bring value to our team!
Showcase Your Skills: In your cover letter, don’t just list your skills—show us how you've used them in real situations. Whether it’s investigating fraud cases or handling sensitive data, give us examples that demonstrate your expertise and attention to detail.
Be Clear and Concise: When writing your application, keep it clear and concise. Use straightforward language and avoid jargon unless it’s relevant to the role. We appreciate a well-structured application that gets straight to the point!
Apply Through Our Website: We encourage you to apply through our website for the best chance of being noticed. It’s super easy, and you’ll be able to track your application status. Plus, we love seeing applications come directly from our site!
How to prepare for a job interview at DUAL UK
✨Know Your Stuff
Make sure you brush up on your knowledge of motor insurance products and the relevant laws like the Data Protection Act and the Fraud Act. Being able to discuss these confidently will show that you're serious about the role and understand the industry.
✨Prepare for Scenarios
Think about potential fraud cases you might encounter and how you would handle them. Be ready to discuss your thought process and the steps you would take to investigate and validate claims. This will demonstrate your problem-solving skills and attention to detail.
✨Practice Your Communication Skills
Since you'll be conducting interviews with policyholders and claimants, practice your verbal communication skills. Role-play some scenarios with a friend or family member to get comfortable with handling difficult conversations and maintaining professionalism.
✨Show Your Team Spirit
Even though much of the work is individual, it's important to highlight your ability to work as part of a team. Share examples of how you've collaborated with others in the past and how you can contribute positively to the team dynamic at the company.
