At a Glance
- Tasks: Assist the Store Manager in daily operations and ensure outstanding customer service.
- Company: Join DTLR, a leading retail brand focused on delivering exceptional customer experiences.
- Benefits: Enjoy a flexible schedule, competitive pay, and opportunities for growth within the company.
- Why this job: Be part of a dynamic team that values your contributions and fosters personal development.
- Qualifications: Must have at least one year of retail management experience and strong communication skills.
- Other info: Willingness to travel and work in multiple stores is required.
The predicted salary is between 21600 - 36000 £ per year.
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Assistant Store Manager – Union Square, Harrisburg, PA, Union Square
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Client:
DTLR
Location:
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
267245c5df3c
Job Views:
26
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
Come work for us!
We are looking for dedicated employees to join our team to help our customers have the best experience possible every time they enter a DTLR store.
Our employees are key to our success.
POSITION SUMMARY:
The primary purpose of the Assistant Store Manager is to Assist the Store Manager in upholding the daily store operations of a retail store ensuring maximum sales and profitability through merchandising execution, managing expenses and inventory, training and development of the store team, human resources management, and outstanding customer service.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Responsible for overall quality and performance of the retail store staff.
Ensures compliance of all company policies and procedures.
Models effective leadership to gain commitment to store goals and training standards.
Assist with the recruitment, selection and training and development of store personnel.
Assist, and provide feedback to Store Manager on annual performance evaluations for all store employees.
Assist with expense management and develops strategies that position stores to perform in accordance with the budget.
Assist Store Manager with Monitoring and identifying issues relevant to the loss or inconsistencies in the Store to ensure store achieves successful goals of shrink that are at or below company plan.
Monitors and controls all aspects of operational compliance, safety and business standards.
Supports the training of all employees in suggested selling and merchandising techniques.
Ensures company customer service standards are upheld so that each customer receives outstanding service by providing a friendly environment.
Assists in the completion of accurate and regular merchandise inventory counts.
Performs other duties as may be assigned.
A standard work week not to exceed 40 hours.
Flexible schedule required which includes but not limited to the following: days, nights, weekends, and holidays.
QUALIFICATIONS:
To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required:
EDUCATION AND/OR EXPERIENCE
Requires a minimum of one (1) year in retail management.
SKILLS AND KNOWLEDGE REQUIREMENTS:
Work requires a solid knowledge of business and an excellent command of the English language to effectively communicate with management, associates and customers.
Must have a high level of interpersonal skills to handle sensitive and confidential situations. Position continually requires demonstrated poise, tact, and diplomacy.
Must demonstrate an ability to think strategically, plan and organize effectively.
Must be able to maintain an exemplary degree of professionalism in all situations.
Requires a proficient analytical ability to gather and summarize data for reports, find solutions to various administrative problems, and prioritize work.
Results driven with demonstrated critical and creative thinking skills. Project management, time management, analytical and superior organizational skills required.
Demonstrated ability to exercise discretion, confidentiality, and independent judgment with the ability to use compassion and diplomacy.
Proven ability to plan, organize, multi-task, set priorities effectively and efficiently to proactively respond to changing demands, from multiple sources.
The ability to execute directives with precision and consistency.
Working knowledge of Microsoft office products is required.
Willing to work in multiple stores in the assigned district.
PHYSICAL REQUIREMENTS:
Individuals must be able to stand for extended periods of time; lift, carry, push/pull up to 50 lbs.
Able to work extended hours during critical project phases; and able to work in a fast pace, dynamic environment with flexibility.
Must have reliable transportation.
Must be willing to travel via car, plane or train.
General Information:
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.
DTLR, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Assistant Store Manager - Union Square, Harrisburg, PA employer: DTLR
Contact Detail:
DTLR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager - Union Square, Harrisburg, PA
✨Tip Number 1
Familiarise yourself with DTLR's brand and values. Understanding their mission and customer service philosophy will help you align your responses during the interview, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples from your previous retail management experience that demonstrate your leadership skills and ability to drive sales. Be ready to discuss how you've successfully trained and developed team members in the past.
✨Tip Number 3
Showcase your analytical skills by discussing how you've managed expenses and inventory in previous roles. Highlight any strategies you've implemented that resulted in improved profitability or reduced shrinkage.
✨Tip Number 4
Demonstrate your flexibility and willingness to work varied hours. Since the role requires a flexible schedule, mentioning your availability and readiness to adapt to the store's needs can set you apart from other candidates.
We think you need these skills to ace Assistant Store Manager - Union Square, Harrisburg, PA
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant retail management experience. Focus on your achievements in previous roles, especially those related to sales, team training, and customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the Assistant Store Manager role. Mention specific examples of how you've successfully managed teams or improved store performance in the past.
Highlight Key Skills: In your application, emphasise skills such as leadership, communication, and problem-solving. Use specific examples to demonstrate how these skills have contributed to your success in previous positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your formatting is consistent and professional.
How to prepare for a job interview at DTLR
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll need to demonstrate your ability to lead a team effectively. Prepare examples of how you've successfully managed or trained staff in the past, and be ready to discuss your leadership style.
✨Understand Retail Operations
Familiarise yourself with the daily operations of a retail store. Be prepared to discuss how you would handle inventory management, expense control, and customer service standards, as these are key responsibilities of the role.
✨Prepare for Behavioural Questions
Expect questions that assess your problem-solving abilities and interpersonal skills. Use the STAR method (Situation, Task, Action, Result) to structure your responses, especially when discussing past experiences related to conflict resolution or team dynamics.
✨Demonstrate Your Passion for Customer Service
Since outstanding customer service is crucial for this position, be ready to share your thoughts on what excellent customer service looks like and provide examples of how you've gone above and beyond to ensure customer satisfaction in previous roles.