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For Companies At a Glance
- Tasks: Lead the delivery of top-notch IT services while collaborating with various teams.
- Company: Join a professional not-for-profit organization making a difference.
- Benefits: Enjoy a fulfilling role with opportunities for growth and impact.
- Why this job: Be part of a mission-driven team focused on excellence and customer satisfaction.
- Qualifications: Experience in service delivery and budget management is essential.
- Other info: This role offers a chance to shape IT services in a meaningful way.
The predicted salary is between 43200 - 72000 £ per year.
Service Delivery Lead needed for this professional not for profit organisation. Collaborating with teams across the business the role will involve operationally delivering a first-class IT service to the organisation. Responsibilities are broad and include overseeing day-to-day budget administration and planning the delivery of services in line with the organisations goals and customer expectations, developing service strategies, defining service levels, monitoring performance of service delivery and identifying and implementing service improvements. The right person will have a good mix of: Service delivery or operations management experience Budget management experience Supplier contract management skills IT asset management skills Knowledge of software licenses and regulatory compliance Excellent analytical and problem-solving skills Excellent verbal and written communication skills Strong interpersonal skills, including the ability to work collaboratively across teams Good organisational skills and attention to detail Strong Excel and PowerBI skills This is an opportunity to make a real contribution to a first class not for profit organisation that are making a real difference in their community. To discuss in detail and in confidence, please get in touch ASAP AMRT1_UKTJ …
Service Delivery Lead employer: DTG Global
Contact Detail:
DTG Global Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Lead
✨Tip Number 1
Familiarize yourself with the specific IT services that our organization provides. Understanding our service delivery model will help you articulate how your experience aligns with our operational goals during the interview.
✨Tip Number 2
Highlight your experience in budget administration and planning. Be prepared to discuss specific examples of how you've successfully managed budgets and delivered services that meet customer expectations in previous roles.
✨Tip Number 3
Demonstrate your collaborative skills by preparing examples of how you've worked with cross-functional teams. We value teamwork, so showcasing your ability to collaborate effectively will set you apart.
✨Tip Number 4
Research our organization's mission and values. Being able to connect your personal values with ours will show your genuine interest in the role and help you stand out as a candidate who is aligned with our goals.
We think you need these skills to ace Service Delivery Lead
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Service Delivery Lead position. Understand the key responsibilities and how your experience aligns with the operational delivery of IT services.
Highlight Relevant Experience: In your CV and cover letter, emphasize your previous experience in service delivery and budget administration. Use specific examples that demonstrate your ability to meet customer expectations and deliver high-quality IT services.
Tailor Your Application: Customize your application materials to reflect the values and goals of the organization. Show how your skills and experiences can contribute to their mission and enhance their service delivery.
Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter. Ensure there are no spelling or grammatical errors, and that your documents present a professional image.
How to prepare for a job interview at DTG Global
✨Understand the Organisation's Goals
Before the interview, take some time to research the organisation's mission and goals. This will help you align your answers with their objectives and demonstrate that you are genuinely interested in contributing to their success.
✨Showcase Your Operational Experience
Be prepared to discuss your previous experience in service delivery and operational management. Highlight specific examples where you successfully managed budgets and delivered IT services that met or exceeded customer expectations.
✨Emphasize Collaboration Skills
Since the role involves collaborating with various teams, be ready to share examples of how you've effectively worked with cross-functional teams in the past. Discuss any challenges you faced and how you overcame them to achieve a common goal.
✨Prepare Questions for the Interviewers
Having thoughtful questions prepared shows your interest in the role and the organisation. Ask about their current IT service challenges, team dynamics, or how they measure success in service delivery. This will also give you valuable insights into the position.
