At a Glance
- Tasks: Lead IAM Site Reliability Engineering and ensure platform reliability and operational excellence.
- Company: Join DTCC, a leader in financial market innovation with a supportive team culture.
- Benefits: Competitive pay, comprehensive health benefits, flexible work model, and generous leave policies.
- Other info: Diverse workplace committed to professional development and community engagement.
- Why this job: Make a real impact in the financial sector while growing your career in a dynamic environment.
- Qualifications: 10+ years in SRE or related fields, strong expertise in IAM and observability.
The predicted salary is between 63000 - 77000 £ per year.
Description
Are you ready to make an impact at DTCC?
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development?
At DTCC, we are at the forefront of innovation in the financial markets.
We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact.
We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits
- Pension
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)
The impact you will have in this role
Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development?
At DTCC, we are at the forefront of innovation in the financial markets.
We are committed to helping our employees grow and succeed.
We believe that you have the skills and drive to make a real impact.
We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
The Information Technology group delivers secure, reliable technology solutions that enable DTCC to be the trusted infrastructure of the global capital markets.
The team delivers high-quality information through activities that include development of essential, building infrastructure capabilities to meet client needs and implementing data standards and governance.
Role Summary
We are seeking an experienced
Director of IAM Site Reliability Engineering (SRE) & Observability to lead the reliability, availability, operational architecture, monitoring strategy, and resiliency of the enterprise Identity and Access Management (IAM) ecosystem.
This leader will be responsible for ensuring the health, performance, scalability, recoverability, and operational readiness of critical IAM platforms including Privileged Access Management (PAM), Active Directory, Certificate Management Infrastructure (PKI), Secrets Management, Authentication Services, Cloud Identity Platforms, and related Identity Security services.
The role will establish enterprise-wide observability standards, develop service reliability architectures, define monitoring frameworks, and partner closely with Engineering teams to ensure IAM platforms are designed, instrumented, and operated for maximum availability and resilience.
The successful candidate will drive a proactive reliability culture focused on monitoring, telemetry, automation, service health, incident prevention, operational architecture, and continuous improvement.
Your Primary Responsibilities
- IAM Site Reliability Engineering Leadership
- Lead the IAM Site Reliability Engineering (SRE) function across all IAM platforms and services.
- Own platform availability, service health, resiliency, observability, and operational readiness objectives.
- Establish reliability engineering practices and operational excellence standards across the IAM ecosystem.
- Partner with engineering teams throughout the software and platform lifecycle to embed reliability-by-design principles.
- Observability & Monitoring Strategy
- Define and implement enterprise observability standards across all IAM platforms.
• Develop monitoring architecture standards covering
- Infrastructure Monitoring
- Application Monitoring
- User Experience Monitoring
- Transaction Monitoring
- Dependency Monitoring
- Security Event Monitoring
- Cloud Service Monitoring
- Establish standards for logging, metrics, tracing, dashboards, alerting, correlation, and telemetry collection.
- Drive implementation of centralized observability platforms leveraging tools such as Splunk, Dynatrace, Datadog, Grafana, Azure Monitor, App Insights, or equivalent solutions.
- Define platform-specific monitoring requirements and operational instrumentation standards for all IAM services.
- Ensure all IAM applications meet monitoring, alerting, and observability requirements prior to production deployment.
- Reliability Architecture & Engineering
- Create operational architecture diagrams, service dependency maps, data flow diagrams, and platform resiliency models for IAM services.
- Work closely with IAM Engineering teams to review solution designs and identify availability, scalability, and resiliency risks.
• Establish architecture standards for
- High Availability (HA)
- Disaster Recovery (DR)
- Multi-site Resiliency
- Failover Design
- Capacity Planning
- Fault Tolerance
- Service Recovery
- Conduct reliability design reviews and production readiness assessments for IAM platforms and applications.
- Availability & Resilience Management
- Establish and govern Service Level Indicators (SLIs), Service Level Objectives (SLOs), Error Budgets, and Availability Targets.
- Drive initiatives to improve platform uptime, stability, recoverability, and performance.
- Identify and eliminate single points of failure and operational bottlenecks.
- Lead resiliency testing exercises, failover validation, disaster recovery testing, and business continuity preparedness.
- Incident & Service Health Management
- Lead major incident management, executive communications, and post-incident reviews.
- Analyze incident trends, recurring failures, and reliability gaps to drive platform improvements.
- Establish proactive service health review processes and operational risk assessments.
- Ensure corrective actions are tracked and implemented to prevent repeat incidents.
- Automation & Operational Excellence
- Drive automation of monitoring, alert triage, remediation, service validation, and operational workflows.
- Promote Infrastructure as Code (Ia C), automated health checks, self-healing capabilities, and operational engineering practices.
- Improve alert quality by reducing noise and focusing on actionable service indicators.
- Establish reliability scorecards and operational maturity frameworks across IAM platforms.
- Cross-Functional Leadership
- Partner with IAM Engineering, Security Engineering, Enterprise Architecture, Cloud, Infrastructure, Network, and Vendor teams.
- Serve as the primary authority for IAM platform observability, availability, and operational architecture standards.
- Influence engineering roadmaps by incorporating reliability, monitoring, and resiliency requirements into platform design and development processes.
**NOTE
The Primary Responsibilities of this role are not limited to the details above. **
Qualifications
- Bachelor's degree preferred or equivalent experience
Talents Needed For Success
- Minimum of 10 years related experience
- 12+ years of experience in Site Reliability Engineering, Platform Engineering, IAM, Infrastructure Engineering, or Cybersecurity.
- Experience supporting complex IAM environments including PAM, Active Directory, PKI, Authentication Services, Secrets Management, and Cloud Identity platforms.
- Strong expertise in observability, monitoring architecture, telemetry design, and platform instrumentation.
- Experience creating architecture diagrams, dependency maps, operational blueprints, and resiliency designs.
- Hands-on experience with enterprise monitoring and observability platforms.
- Strong knowledge of High Availability, Disaster Recovery, Business Continuity, and resilience engineering.
- Experience leading major incident management and operational transformation programs.
- Proven ability to influence architecture and engineering teams without direct ownership.
- Strong executive communication and stakeholder management skills.
We offer top class training and development for you to be an asset in our organization!
We are an equal opportunity employer and value diversity at our company.
We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
IAM Engineering Director in London employer: DTCC
At DTCC, we pride ourselves on being an excellent employer by fostering a dynamic and supportive work culture that prioritises employee growth and well-being. With a competitive salary, comprehensive benefits, and a flexible hybrid working model, we empower our Integration Senior Analysts to thrive in their roles while making a meaningful impact in the financial markets. Join us to be part of a diverse team that values innovation and collaboration, ensuring you have the resources and opportunities to succeed.
StudySmarter Expert Advice🤫
We think this is how you could land IAM Engineering Director in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like DTCC. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace IAM Engineering Director in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to DTCC.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on DTCC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at DTCC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with DTCC.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at DTCC will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former DTCC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
