At a Glance
- Tasks: Build and manage strategic client relationships in the financial services sector.
- Company: Join DTCC, a leader in financial market innovation and employee development.
- Benefits: Competitive pay, health insurance, flexible work model, and generous leave policies.
- Other info: Diverse and inclusive workplace with excellent training opportunities.
- Why this job: Make a real impact by driving client satisfaction and revenue growth.
- Qualifications: 8+ years in client relationship management and strong networking skills required.
The predicted salary is between 35000 - 45000 £ per year.
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We're committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Competitive compensation, including base pay and annual incentive
- Comprehensive health and life insurance and well-being benefits, based on location
- Pension
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)
The impact you will have in this role:
Being a member of the EMEA Client Coverage team, Client Leads are trusted strategic partners, value drivers, industry experts, enterprise connectors and courageous innovators. As the interlock with our clients and our products, platforms and support services, the Client Lead’s role is to pro-actively build and influence client relationships resulting in elevated relationships, increased revenues and improved client experience/satisfaction within a managed account base and/or territory. The Client Lead actively works with senior management, platform growth, product, operations, integration and marketing teams to ensure deliverability for the client community. They act as Single Point of Contact coordinating all DTCC activity within the account(s). Clients include investment managers, broker/dealers, IMOs and custodians.
Client/Territory Lead Primary Responsibilities:
- Accountable for the front-to-back strategic and commercial relationship with clients and provide an “air traffic control” perspective across all functions
- Responsible for elevating key client relationships, increasing client satisfaction, retaining existing revenue, increasing commercial opportunities, driving innovation and bringing “all of DTCC” to clients
- Act as the key interface-point and link between our clients and our capabilities
- Orchestrate additional DTCC activities into the account, improving client experience and driving revenue.
- Establish and maintain near and long-term strategic account and territory plans
- Pro-actively develop and broaden relationships and engage at senior levels within our Tier 1 clients with confidence and integrity.
- Build multiple networks of relationships within key accounts and with industry participants
- Demonstrate the capability to engage at high level strategic and operational agendas, being able to clearly articulate DTCC strategies, solutions and capabilities to our clients and at industry/client events and relate them to client/industry needs.
- Present and clearly articulate the business drivers and strategic direction of our key clients internally to DTCC senior management.
NOTE: The Primary Responsibilities of this role are not limited to the details above.
Qualifications:
- Bachelor's degree preferred or equivalent experience
Talents Needed For Success:
- Minimum 8 years’ experience successfully managing relationships across a portfolio of Key Clients in the Financial Services sector
- Strong networking skills
- Highly organized and efficient at managing day to day business with multiple competing priorities
- Deep understanding of post trade landscape and DTCC’s role in it.
We offer top class training and development for you to be an asset in our organization! We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Client Lead Associate Director in London employer: DTCC
At DTCC, we pride ourselves on being an exceptional employer, offering a dynamic and supportive work environment that prioritises professional development and innovation in the financial markets. Our flexible hybrid model allows for a balanced work-life integration, while our comprehensive benefits package ensures the well-being of our employees. Join us to be part of a thriving community that values diversity and fosters meaningful relationships with clients, driving both personal and organisational success.
StudySmarter Expert Advice🤫
We think this is how you could land Client Lead Associate Director in London
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
Consider pursuing relevant certifications like the CFA or ACCA while you’re job hunting. They not only beef up your CV but also connect you with professional bodies which can lead to networking opportunities and even job openings in banking and financial services.
✨Connect on Professional Platforms
Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
✨Apply Directly and Be Proactive
Don’t shy away from reaching out directly to firms like DTCC. Use their websites and apply through them, but also consider following up with a polite email to express your enthusiasm. Being proactive can make a huge difference in getting noticed in the competitive financial services sector.
We think you need these skills to ace Client Lead Associate Director in London
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to DTCC.
Include Relevant Financial Software Experience:If you've worked with financial modelling tools or software like Excel, SAP, or specific analytical tools during your studies or internships, bring that up! Highlighting your proficiency can really make your application pop and show you're ready to hit the ground running in a full-time role.
Research and Reflect:Before hitting that 'apply' button on DTCC's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at DTCC
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with DTCC.
✨Prepare for Case Studies
Expect to tackle case studies that demonstrate your problem-solving skills in real-world banking scenarios. Familiarise yourself with the types of problems you might face—think risk assessments or investment evaluations—and be ready to articulate your thought process clearly.
✨Show Your Passion for Finance
Since this is a full-time position, employers at DTCC will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former DTCC employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
