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- Tasks: Join our team as a Senior Analyst, connecting clients to DTCC and ensuring seamless data delivery.
- Company: DTCC is a leader in financial market innovation, processing over 100 million transactions daily.
- Benefits: Enjoy a competitive salary, flexible work options, health insurance, and generous paid time off.
- Why this job: Make a real impact in a supportive environment while developing your skills in a dynamic industry.
- Qualifications: A degree or equivalent experience with strong communication and analytical skills is preferred.
- Other info: This role offers an attractive shift allowance and values diversity in the workplace.
The predicted salary is between 25000 - 27000 £ per year.
Are you ready to make an impact at DTCC? Do you want to work on innovative projects, collaborate with a dynamic and supportive team, and receive investment in your professional development? At DTCC, we are at the forefront of innovation in the financial markets. We are committed to helping our employees grow and succeed. We believe that you have the skills and drive to make a real impact. We foster a thriving internal community and are committed to creating a workplace that looks like the world that we serve.
Pay and Benefits:
- Salary range £25000-£27000 per annum with bonus
- Comprehensive health and life insurance and well-being benefits
- Pension
- Paid Time Off and Personal/Family Care, and other leaves of absence when needed to support your physical, financial, and emotional well-being.
- DTCC offers a flexible/hybrid model of 3 days onsite and 2 days remote (Onsite Tuesdays, Wednesdays and a third day of your choosing)
The impact you will have in this role:
The Client Connectivity Services Senior Analyst works in DTCC's Client Connectivity Services team, which is responsible for connecting clients to DTCC to automate the data transfer process via a defined list of transfer protocols and network options, configure data delivery for the selected DTCC products and ensuring data is delivered in full accurately and timely. You will execute routine and complex tasks and will be expected to deliver excellent client experience throughout the client lifecycle.
Your Primary Responsibilities:
- Gathers and validate required data obtained from clients to establish connection to DTCC's network and supports any lifecycle changes.
- Works with internal teams to implement relevant network and authentication configurations.
- Performs data delivery configurations and verifications with strict adherence to procedures.
- Navigates internal stakeholders to resolve client queries with little or no supervision.
- Manages client expectations, in accordance with defined turnaround times.
Qualifications:
- Bachelor's degree preferred or equivalent experience.
- Minimum of 2 years of related experience.
Talents Needed For Success:
- Excellent communication skills (oral and written) and customer service skills.
- Strong analytical and problem-solving skills.
- Well organized, ability to prioritize, meet deadlines, identify process risks and "red flags".
- Knowledge of transfer protocols including FTP/S, SFTP, IBM MQ Messaging, Connect: Direct - Network Data Mover (NDM) and computing systems including Linux/Unix and IBM Mainframe.
- Good understanding of IT networking.
We offer top class training and development for you to be an asset in our organization! Note this role comes with an attractive shift allowance of £3500 per annum.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
About Us
DTCC safeguards the financial markets and helps them run efficiently, in times of prosperity and crisis. We are uniquely positioned at the center of global trading activity, processing over 100 million financial transactions every day, pioneering industry-wide, post-trade solutions and maintaining multiple data and operating centers worldwide. From where we stand, we can anticipate the industry's needs and we're working to continually improve the world's most resilient, secure and efficient market infrastructure. Our employees are driven to deliver innovative technologies that improve efficiency, lower cost and bring stability and certainty to the post-trade lifecycle.
DTCC proudly supports Flexible Work Arrangements favoring openness and gives people freedom to do their jobs well, by encouraging diverse opinions and emphasizing teamwork. When you join our team, you'll have an opportunity to make meaningful contributions at a company that is recognized as a thought leader in both the financial services and technology industries. A DTCC career is more than a good way to earn a living. It's the chance to make a difference at a company that's truly one of a kind.
Client Connectivity Services Senior Analyst (1pm-9pm Shift) | Wrexham, UK employer: DTCC
Contact Detail:
DTCC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Connectivity Services Senior Analyst (1pm-9pm Shift) | Wrexham, UK
✨Tip Number 1
Familiarise yourself with the specific transfer protocols mentioned in the job description, such as FTP/S, SFTP, and IBM MQ Messaging. Having a solid understanding of these technologies will not only boost your confidence but also demonstrate your technical expertise during discussions.
✨Tip Number 2
Network with current or former employees of DTCC on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your problem-solving skills and how you've handled client queries in the past. Use specific examples that highlight your analytical abilities and customer service experience, as these are key traits for the role.
✨Tip Number 4
Research DTCC's recent projects and innovations in the financial markets. Being knowledgeable about their initiatives will allow you to ask insightful questions during the interview, showing your genuine interest in the company and the role.
We think you need these skills to ace Client Connectivity Services Senior Analyst (1pm-9pm Shift) | Wrexham, UK
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the responsibilities of the Client Connectivity Services Senior Analyst role. Emphasise your analytical skills, communication abilities, and any experience with data transfer protocols.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your problem-solving skills and ability to manage client expectations effectively.
Highlight Relevant Qualifications: In your application, clearly state your educational background and any certifications that are relevant to the position. If you have experience with Linux/Unix or IBM Mainframe, make sure to include that as well.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at DTCC
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Client Connectivity Services Senior Analyst. Familiarise yourself with data transfer protocols and network options mentioned in the job description, as this will help you answer technical questions confidently.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, prepare to demonstrate your ability to convey complex information clearly. Think of examples from your past experiences where you successfully managed client expectations or resolved queries.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical and problem-solving skills. Be ready to discuss specific challenges you've faced in previous roles and how you approached them, particularly in relation to IT networking or data delivery configurations.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared about the team dynamics, ongoing projects, or the company's approach to innovation. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
