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For Companies At a Glance
- Tasks: Engage customers, manage transactions, and maintain a vibrant store environment.
- Company: Join Designer Brands, a leading footwear company with over 640 retail locations.
- Benefits: Enjoy competitive pay, community involvement, and opportunities for growth.
- Why this job: Be part of a fun, inclusive culture that values your unique voice and contributions.
- Qualifications: Friendly, tech-savvy, and able to thrive in a fast-paced environment.
- Other info: Flexible hours perfect for students; join a team that loves shoes!
We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.
Our Values:
- We Love What We Do - Bring positive energy and enthusiasm.
- We Own What We Do - Give and receive feedback openly and embrace change as opportunities for growth.
- We Do What’s Right - Model high standards of honesty and integrity.
- We Belong
Essential Duties and Responsibilities:
- Be empowered to meet the customer where they are and personalize their experience: Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at.
- Share the benefits of the DSW (Designer Shoe Warehouse) Loyalty program and enroll new members.
- Answer questions regarding product and complete customer transactions through either in-store sales or digital orders.
- Be committed to the customer having a consistent positive experience: Maintain a neat, clean, and safe environment for internal and external customers, including clearing trash, cleaning the store, and organizing stock.
- Receive inbound freight, prepare, and place merchandise on the sales floor per DSW standards, complete markdowns, and maintain the stockroom.
- Leverage in-store and digital services to bring shoes to life: Complete fulfillment functions, including locating items, inspecting, packaging, and labeling for pickup/delivery.
- Use company tools to search product availability (e.g., iPhone, Register).
- Prioritize customer service: Handle transactions accurately, follow policies, and partner with the CEL on escalated issues.
- Bring energy and fun to your role: Participate in team meetings and training, be open to feedback, and support inclusivity.
Required Skills:
- Availability to meet business needs.
- Professional, friendly, and customer-focused demeanor.
- Ability to work efficiently in a fast-paced environment.
- Good communication skills.
- Proficiency with technology (Register, iPhone, Calculator).
- Ability to stand or walk up to 100% of the time.
- Ability to lift up to 50 pounds occasionally and frequently.
- Stoop, kneel, crouch or crawl regularly.
Experience:
The pay range is $16.60 to $17.60, based on factors like experience, location, and organizational needs. Benefits details are available via the provided link.
Why choose a career with Designer Brands?
- We focus on developing our associates, fostering engagement, and community involvement, aiming to disrupt retail and footwear through positive change.
- Invested in learning, development, and leadership.
- Committed to a culture of engagement, excitement, and fun.
- Dedicated to giving back and community involvement.
About Designer Brands: One of North America’s largest footwear and accessories companies, operating over 640 retail locations and working with the Camuto Group in over 6,400 stores worldwide.
Important Notice: Beware of fake job offer scams. Our legitimate emails end in @dswinc.com, @designerbrands.com, or @camutogroup.com. Verify requests independently and contact TalentAcquisition@hr.designerbrands.com for verification.
DSW Store Associate Part-Time employer: DSW Inc.
Contact Detail:
DSW Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DSW Store Associate Part-Time
✨Tip Number 1
Familiarise yourself with DSW's core values and culture. When you understand what they stand for, you can demonstrate how your personal values align with theirs during any interactions, whether in interviews or casual conversations.
✨Tip Number 2
Show your passion for shoes and customer service! Engage with the brand on social media or visit a store to get a feel for their products and customer experience. This will help you speak authentically about your enthusiasm during your application process.
✨Tip Number 3
Prepare to discuss your ability to work in a fast-paced environment. Think of specific examples from past experiences where you successfully managed multiple tasks or provided excellent customer service under pressure.
✨Tip Number 4
Network with current or former DSW employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when you're preparing for interviews or discussions.
We think you need these skills to ace DSW Store Associate Part-Time
Some tips for your application 🫡
Understand the Company Culture: Familiarise yourself with DSW's core values, such as inclusivity and customer focus. Reflect these values in your application to show that you align with their mission.
Tailor Your CV: Highlight relevant experience in retail or customer service. Emphasise skills like communication, teamwork, and your ability to thrive in a fast-paced environment, as these are crucial for the role.
Craft a Compelling Cover Letter: Use your cover letter to express your passion for shoes and customer service. Share a brief story that illustrates your commitment to providing excellent customer experiences.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at DSW Inc.
✨Show Your Passion for Shoes
Since DSW is all about shoes, make sure to express your enthusiasm for footwear during the interview. Share any personal stories or experiences that highlight your love for shoes and how they reflect your personality.
✨Emphasise Customer Service Skills
Highlight your ability to provide excellent customer service. Prepare examples of how you've gone above and beyond for customers in previous roles, as this aligns with DSW's commitment to a positive customer experience.
✨Demonstrate Team Spirit
DSW values inclusivity and teamwork. Be ready to discuss how you work well in a team environment and how you contribute to a positive workplace culture. Mention any past experiences where you supported your colleagues.
✨Be Ready for Fast-Paced Scenarios
Given the fast-paced nature of retail, prepare to discuss how you handle busy situations. Share specific examples of how you've managed multiple tasks efficiently while maintaining a friendly attitude towards customers.
