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- Tasks: Engage customers with a friendly approach and provide exceptional service.
- Company: Join DSW, a leading footwear retailer that values community and inclusivity.
- Benefits: Competitive pay, flexible hours, and a fun work environment.
- Why this job: Be part of a team that loves shoes and supports each other.
- Qualifications: Customer-focused attitude and ability to thrive in a fast-paced setting.
- Other info: Great opportunities for growth and development within the company.
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Find Your Fit at DSW
We have a personal relationship with our shoes! You might say we’re even shoe obsessed. Our shoes tell the world who we are, make us feel great and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community whose core values ground us in the decisions we make. Our value of We Belong means that we include many voices at the table, with different perspectives adding to the dialog. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be a part of the evolution of DSW.
Reports to: Store Manager and/or Customer Experience Leader (CEL)
Our Values:
- We Love What We Do: Bring positive energy and enthusiasm.
- We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
- We Do What’s Right: Model high standards of honesty and integrity.
- We Belong
Essential Duties and Responsibilities:
- Be empowered to meet the customer where they are and personalize their experience: Greet every customer with a helpful and friendly approach, read customer cues, match their needs with an elevated level of service, and meet the customer where they are at. Share the benefits of the DSW Loyalty program and enroll new members. Answer questions regarding product and complete customer transactions through in-store sales or digital orders.
- Be committed to providing a consistent positive experience: Maintain a neat, clean, and safe environment, including clearing trash, cleaning the store, and organizing stock. Receive inbound freight, prepare and display merchandise, and maintain the stockroom.
- Leverage in-store and digital services: Complete fulfillment functions, locate items, inspect products, and ensure readiness for pickup/delivery. Use company tools to search product availability and assist customers.
- Prioritize customer service: Complete transactions accurately, operate the register, partner with the CEL for escalated issues, and follow asset protection policies.
- Bring energy and fun: Participate in team meetings, be receptive to coaching, and support an inclusive team environment.
Required Skills:
- Availability to meet business needs.
- Professional, friendly, and customer-focused demeanor.
- Ability to work efficiently in a fast-paced environment.
- Good communication skills.
- Proficiency with technology (register, iPhone, calculator).
- Ability to stand/walk up to 100% of the time and lift up to 50 pounds.
Experience:
The estimated pay range for this position is $15.25 to $16.25. Actual pay will consider experience, skills, and location. Benefits are not included in this range. For more information, visit https://mymobilewalletcard.com/dbi/.
Already an Associate?
Apply through our internal portal: click here
Why Choose a Career with Designer Brands?
We invest in our associates, foster a positive culture, and are committed to community involvement. Our goal is to develop strong leaders and create an engaging, fun work environment.
About Designer Brands:
We are one of North America’s largest footwear and accessories retailers and producers, with over 640 locations and a broad manufacturing network.
Important Notice:
Beware of fake job scams. Our legitimate emails end with @dswinc.com, @designerbrands.com, or @camutogroup.com. Verify communications independently and contact TalentAcquisition@hr.designerbrands.com for verification.
Nearest Major Market: Baltimore
Job Segment: Asset Protection, Warehouse, Part Time, Retail, Manufacturing
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DSW Store Associate Part-Time employer: DSW Inc.
Contact Detail:
DSW Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land DSW Store Associate Part-Time
✨Tip Number 1
Get to know DSW's vibe! Before your interview, check out their website and social media. Understand their values and culture so you can show how you fit right in with their shoe-obsessed community.
✨Tip Number 2
Practice makes perfect! Role-play common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your customer service skills and enthusiasm for shoes.
✨Tip Number 3
Show your personality! DSW loves positive energy, so don’t be afraid to let your enthusiasm shine through during the interview. Share personal stories that highlight your customer service experience and how you bring fun to the workplace.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation and keeps you fresh in their minds as they make their decision. Plus, it’s a great chance to reiterate your excitement about joining the DSW team!
We think you need these skills to ace DSW Store Associate Part-Time
Some tips for your application 🫡
Show Your Passion for Shoes: When you're writing your application, let your love for shoes shine through! Share why you’re excited about working at DSW and how you connect with our values. We want to see that shoe obsession!
Be Yourself: We value authenticity, so don’t be afraid to show your true self in your application. Highlight your unique experiences and perspectives that make you a great fit for our team. Remember, we belong together!
Tailor Your Application: Make sure to customise your application to reflect the skills and experiences that align with the DSW Store Associate role. Mention your customer service experience and any tech skills you have – we love efficiency!
Apply Through Our Website: For the best chance of joining our team, apply directly through our website. It’s quick and easy, and it ensures your application gets to the right people. We can’t wait to hear from you!
How to prepare for a job interview at DSW Inc.
✨Know Your Shoes
Before the interview, brush up on your knowledge of DSW's products and services. Familiarise yourself with popular shoe brands and styles, as well as the benefits of the DSW Loyalty program. This will show your passion for the role and help you connect with the interviewers.
✨Show Your Customer Service Skills
Prepare to share examples of how you've provided excellent customer service in the past. Think about specific situations where you went above and beyond to meet a customer's needs. This aligns perfectly with DSW's focus on prioritising customer service.
✨Embrace the Team Spirit
DSW values teamwork and inclusivity, so be ready to discuss how you work well in a team environment. Share experiences where you collaborated with others or contributed to a positive team culture. This will demonstrate that you embody their core value of 'We Belong'.
✨Bring Positive Energy
During the interview, let your enthusiasm shine through! DSW loves associates who bring positive energy and a friendly demeanour. Smile, engage with your interviewers, and express your excitement about the opportunity to join their community.
