DSW Store Associate Part-Time

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Find Your Fit at DSW

We have a personal relationship with our shoes! Our shoes tell the world who we are, make us feel great, and inspire us to be our authentic selves. When you embark on a career with DSW, you join a community grounded in our core values. Our value of We Belong means including many voices at the table, with different perspectives adding to the dialogue. We strive to support our associates in putting their best foot forward and helping our customers do the same. As we continue to grow, we’re excited for YOU to be part of the evolution of DSW.

Reports to: Store Manager and/or Customer Experience Leader (CEL)

Our Values:

• We Love What We Do: Bring positive energy and enthusiasm.
• We Own What We Do: Give and receive feedback openly and embrace change as opportunities for growth.
• We Do What’s Right: Model high standards of honesty and integrity.
• We Belong: Value unique experiences and encourage different perspectives.

Essential Duties and Responsibilities:

• Personalized Customer Service: Greet customers, read cues, match needs with service, enroll in loyalty programs, and answer questions regarding products and transactions.
• Maintain Store Environment: Keep the store clean, organized, and safe. This includes cleaning, stocking, markdowns, and housekeeping tasks.
• Merchandise Handling: Receive freight, prepare and display merchandise, and organize stockroom per standards.
• Leverage In-Store and Digital Services: Complete fulfillment processes, locate items, inspect products, and use company tools for customer orders.
• Customer Transactions: Process transactions accurately, handle cash, and partner with leadership for escalated issues.
• Team Participation: Engage in team meetings, training, and support inclusivity and teamwork.

Required Skills:

• Availability to meet business needs.
• Professional, friendly, and customer-focused demeanor.
• Ability to move quickly and communicate effectively.
• Proficiency with technology (registers, iPhones, calculators).
• Physical ability to stand/walk for long periods and lift up to 50 pounds.

Experience: No previous retail experience required.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Retail

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