At a Glance
- Tasks: Coordinate customer shipments and ensure compliance throughout the freight lifecycle.
- Company: Join a dynamic team at a leading logistics company in Mercia Park.
- Benefits: Enjoy a competitive salary, enhanced leave, and wellness support.
- Other info: Great opportunities for career growth and a positive work culture.
- Why this job: Make a real impact in logistics while developing your skills in a supportive environment.
- Qualifications: Over 2 years of export air experience and strong problem-solving skills.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking a proactive and organised Freight Forwarder/Gateway Operator to join our Ocean/Air Operations team in Mercia Park. In this role, you will support the Export Gateway Manager by coordinating customer shipments, ensuring compliance, maintaining documentation, and providing exceptional service throughout the freight lifecycle. You will work closely with customers, subcontractors and overseas agents to deliver operational efficiency and service excellence.
Responsibilities
- Process and consolidate export airfreight shipments
- Ensure accurate and timely completion of export documentation (AWBs, manifests, customs entries) with high attention to data quality
- Liaise with airlines, handling agents and internal teams for flight bookings and space confirmations
- Monitor and update shipment status in the system
- Handle security screening compliance and ensure cargo meets airline and both origin and destination country regulatory requirements
- Resolve operational issues promptly to avoid delays
Qualifications
- Over 2 years of Export Air Experience
- Customer focused with a dedication to delivering high quality service
- Ability to maintain a positive mind‑set when working under pressure and re‑prioritise workload where necessary
- Ability to multitask and strong problem‑solving skills
- Strong attention to detail, accuracy and numeracy
- Excellent IT skills with the ability to learn new systems quickly
- Exceptional communication skills, both verbal and written, with a polite, courteous and professional telephone manner
Benefits
- Competitive salary package
- Enhanced annual leave entitlement from start, increasing with length of service
- Salary sacrifice cycle scheme
- Employee counselling for physical and mental wellbeing
- Company pension with access to life cover and critical illness cover for members
Freight Forwarder in Moira employer: DSV
Join our dynamic team at Mercia Park, where we prioritise employee wellbeing and professional growth. As a Freight Forwarder, you will benefit from a competitive salary, enhanced annual leave, and a supportive work culture that values exceptional service and operational excellence. With opportunities for career advancement and a focus on mental and physical wellbeing, we are committed to making your experience both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in Moira
✨Tip Number 1
Network like a pro! Reach out to people in the freight forwarding industry on LinkedIn or at local events. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they handle customer service. This will help you tailor your answers and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your problem-solving skills! Think of scenarios you might face as a Freight Forwarder and how you'd tackle them. Being able to demonstrate your quick thinking and attention to detail can really set you apart.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Freight Forwarder in Moira
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience in export airfreight and any relevant skills that match the job description. We want to see how you can bring value to our Ocean/Air Operations team!
Showcase Your Attention to Detail:Since this role requires a strong focus on accuracy, be sure to showcase examples of how you've maintained high data quality in past roles. We love candidates who can demonstrate their meticulous nature!
Communicate Clearly:Your written communication skills are key! Make sure your application is clear, concise, and free of errors. We appreciate a polite and professional tone, so let your personality shine through while keeping it professional.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re proactive, which is exactly what we’re looking for!
How to prepare for a job interview at DSV
✨Know Your Stuff
Make sure you brush up on your knowledge of export airfreight processes and documentation. Familiarise yourself with terms like AWBs, manifests, and customs entries. This will show that you're not just interested in the role but also understand the nitty-gritty of what it entails.
✨Showcase Your Customer Focus
Prepare examples of how you've delivered exceptional service in previous roles. Think about times when you went above and beyond for a customer or resolved an issue quickly. This will highlight your dedication to providing high-quality service, which is crucial for this position.
✨Demonstrate Problem-Solving Skills
Be ready to discuss specific challenges you've faced in past roles and how you tackled them. Employers love candidates who can think on their feet and resolve operational issues promptly, so have a few scenarios in mind that showcase your ability to multitask and stay calm under pressure.
✨Communicate Clearly
Practice your verbal and written communication skills before the interview. You might be asked to explain complex processes or handle hypothetical customer interactions. Being polite, courteous, and professional in your responses will leave a great impression and demonstrate your fit for the role.
