At a Glance
- Tasks: Generate new business leads and manage accounts in a fast-paced logistics environment.
- Company: Join DSV, a global leader in logistics and transport with a vibrant team culture.
- Benefits: Competitive salary, enhanced leave, wellness support, and pension scheme.
- Other info: Dynamic role with opportunities for growth in a successful global company.
- Why this job: Kickstart your career in sales while making a real impact in logistics.
- Qualifications: Sales or customer service experience; logistics knowledge is a plus.
The predicted salary is between 28800 - 43200 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Check below to see if you have what is needed for this opportunity, and if so, make an application asap.
Role: Telesales Executive – Air & Sea
Location: Manchester
Hours: Monday to Friday, 9:00–17:30
We are recruiting a Telesales Executive to join our Air & Sea division and support national growth across the UK. This role is ideal for someone who enjoys sales, customer engagement, and building commercial success in a fast-paced, global logistics environment. You will focus on generating new business, managing small to medium accounts, and presenting DSV’s Air & Sea solutions — primarily through phone and online interactions.
What will you be doing?
- Generate new business leads for DSV Air & Sea, with a particular focus on SME customers.
- Conduct outbound telesales calls to identify, qualify, and convert prospects.
- Prepare, follow up, and close quotations for Air & Sea transport solutions.
- Manage a portfolio of smaller accounts, ensuring excellent customer service and retention.
- Develop tailored proposals and virtual presentations showcasing DSV’s capabilities.
- Use CRM tools (e.g., Salesforce) to manage leads, opportunities, and pipeline activity.
- Collaborate with operations to ensure seamless onboarding and handover of new customers.
- Share qualified leads and support wider sales initiatives across the organisation.
- Complete weekly reports on sales activity, pipeline status, and performance KPIs.
- Ensure all work is completed in line with DSV policies, quality standards, and compliance requirements.
About You
- Experience in telesales, sales, customer service, or inside sales (logistics background an advantage).
- Knowledge of Air & Sea freight is desirable, but full training will be provided for strong commercial profiles.
- Excellent communication skills with the ability to build rapport over the phone.
- Confident, proactive, and comfortable making outbound calls with a hunter mindset.
- Highly organised, able to manage multiple leads and tasks simultaneously.
- Results-driven with strong attention to detail and a commitment to delivering exceptional customer experiences.
- Proficient in CRM systems, MS Office, and digital communication tools.
- Ability to work both independently and collaboratively within a wider team.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme
- Employee counselling, for support with physical and mental wellbeing
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and background checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Inside Sales Assistant employer: DSV
At DSV, we pride ourselves on being a leading logistics and transport network that fosters a dynamic work culture in Manchester. As an Inside Sales Assistant, you will benefit from a competitive salary, enhanced annual leave, and comprehensive employee support programmes, all while working alongside a diverse team of 160,000 professionals across 90 countries. We are committed to your growth and success, offering extensive training and development opportunities in a fast-paced environment where your contributions directly impact our national growth.
StudySmarter Expert Advice🤫
We think this is how you could land Inside Sales Assistant
✨Tip Number 1
Get to know DSV and its Air & Sea division inside out. Research their services, values, and recent news. This way, when you get that interview, you can show off your knowledge and passion for the company!
✨Tip Number 2
Practice your phone skills! Since this role is all about telesales, grab a friend and do some mock calls. Focus on building rapport and handling objections like a pro. The more comfortable you are, the better you'll perform!
✨Tip Number 3
Network, network, network! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and even a foot in the door. Plus, it shows you're proactive!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us. Good luck!
We think you need these skills to ace Inside Sales Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that match the Inside Sales Assistant role. Highlight any telesales or customer service experience you have, and don’t forget to mention your familiarity with CRM tools!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're excited about the role at DSV and how your background makes you a great fit. Keep it concise but engaging — we want to see your personality!
Showcase Your Communication Skills:Since this role involves a lot of phone interactions, make sure your written application demonstrates your excellent communication skills. Use clear language and a friendly tone to reflect how you’d engage with customers.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s quick and easy, and ensures your application goes straight to us for review!
How to prepare for a job interview at DSV
✨Know Your Stuff
Before the interview, make sure you understand DSV's Air & Sea services. Familiarise yourself with logistics terminology and be ready to discuss how you can contribute to generating new business leads.
✨Practice Your Pitch
Since this role involves telesales, practice your phone skills. Prepare a brief pitch about why you're the right fit for the position and rehearse common sales scenarios to boost your confidence.
✨Show Off Your CRM Skills
Be prepared to discuss your experience with CRM tools like Salesforce. Highlight any specific examples of how you've used these systems to manage leads or improve sales processes in previous roles.
✨Ask Smart Questions
At the end of the interview, have a few insightful questions ready. This shows your interest in the role and helps you gauge if DSV is the right fit for you. Consider asking about team dynamics or growth opportunities within the company.
