At a Glance
- Tasks: Enhance systems and reporting for customs operations, focusing on data-driven improvements.
- Company: Join DSV, a global leader in logistics and transport with a collaborative culture.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and employee discounts.
- Other info: Opportunities for continuous improvement and exposure to international markets.
- Why this job: Make a real impact in logistics while growing your career in a dynamic environment.
- Qualifications: Analytical mindset, experience with Excel and Power BI, and problem-solving skills.
The predicted salary is between 35000 - 45000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Location: London Heathrow
Mon-Fri 37.5 hours per week
We’re looking for a Project/ Continuous Improvement Specialist to support our UK & Ireland Customs function. This is a great opportunity for someone who enjoys working with data, systems, and operational processes—and wants to grow within a specialist logistics environment. This is not a traditional customs brokerage role. Instead, you’ll focus on enhancing the systems, reporting, and workflows that enable our customs teams to operate efficiently and make data-driven decisions.
What will you be doing?
- Maintain and enhance Power BI dashboards and operational reporting
- Monitor and troubleshoot reporting outputs, ensuring accuracy and reliability
- Support users with data, dashboards, and system queries
- Act as a key contact for customs systems and tools, supporting issue resolution and testing changes
- Analyse operational data to identify trends, inefficiencies, and improvement opportunities
- Collaborate with customs teams to translate operational needs into practical system and reporting solutions
- Contribute to continuous improvement initiatives across reporting, workflows, and data quality
- Supporting customs operations across UK (75%) and Ireland (25%), with potential exposure to wider European markets
- Working closely with operations, management, IT, and finance stakeholders
About You
Essential
- Previous experience in a similar role
- Strong analytical mindset and attention to detail
- Good working knowledge of Excel and Power BI
- Comfortable working with data, KPIs, and operational processes
- Effective problem-solving and communication skills
- Curious, proactive, and confident challenging existing ways of working
- No requirement for deep customs declaration knowledge—training and exposure provided
Beneficial
- Exposure to logistics, freight forwarding, or customs operations
- Experience in reporting, process improvement, or systems support
- Knowledge of SQL, Power Automate, Python, or system integrations
- Interest in Lean / continuous improvement methodologies
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Project Specialist -Customs in Hounslow employer: DSV
At DSV, we pride ourselves on being a leading employer in the logistics and transport sector, offering a dynamic work environment that fosters collaboration and innovation. Our London Heathrow location provides employees with access to enhanced annual leave, wellbeing support through the WeCare App, and opportunities for professional growth within a global network of over 160,000 colleagues. Join us to not only advance your career but also to contribute to shaping the future of logistics in a company that values inclusivity and fresh perspectives.
StudySmarter Expert Advice🤫
We think this is how you could land Project Specialist -Customs in Hounslow
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DSV and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DSV!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DSV keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Project Specialist -Customs in Hounslow
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DSV:This is your chance to really connect with the team at DSV. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DSV
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DSV.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DSV that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DSV. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
