At a Glance
- Tasks: Manage export operations and provide top-notch service to key accounts.
- Company: Join DSV, a global leader in logistics and transport.
- Benefits: Competitive salary, enhanced leave, wellness support, and pension scheme.
- Other info: Opportunities for growth in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team shaping the future of logistics.
- Qualifications: Strong communication, data entry skills, and customer service experience.
The predicted salary is between 30000 - 40000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Main Purpose of the role
DSV is recruiting for a Freight forwarding specialist to provide an efficient and proactive service to all key account customers, overseas and related service providers. You will be dealing with all aspects of export operation as well as managing customer expectations and continuous improvements.
What will you be doing?
- Receive bookings from our customer and process bookings in line with KPI requirements and meeting customers' expectations.
- Communicate with internal/external customers to ensure they are kept up to date in all stages and build relationships by providing excellent service.
- Collaborate with internal teams to create value-added service offerings for strategic accounts.
About You
- Be a brilliant Communicator.
- Data Entry Skills.
- Have a good understanding of operational requirements relating to AIR Export Bookings.
- Good Customer Service skills.
- Excellent organisational skills and an ability to prioritise and manage high workloads in challenging situations and meeting deadlines.
What can we offer you?
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme.
- Employee counselling, for support with physical and mental wellbeing.
- Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Freight Forwarder in Hounslow employer: DSV
At DSV, we pride ourselves on being a leading employer in the logistics and transport sector, offering a dynamic work environment at our Heathrow location. With a commitment to employee growth, we provide competitive salaries, enhanced annual leave, and comprehensive wellbeing support, all while fostering a culture of collaboration and inclusivity. Join us to be part of a global team that values innovation and empowers you to shape your career in a meaningful way.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in Hounslow
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DSV and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DSV!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DSV keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Freight Forwarder in Hounslow
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DSV:This is your chance to really connect with the team at DSV. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DSV
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DSV.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DSV that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DSV. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
