At a Glance
- Tasks: Enhance systems and reporting for customs operations using data analysis.
- Company: Join DSV, a global leader in logistics and transport.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and growth opportunities.
- Other info: Collaborative culture with opportunities to innovate and grow your career.
- Why this job: Make a real impact in a dynamic environment while developing your analytical skills.
- Qualifications: Experience in business analysis, strong analytical mindset, and knowledge of Excel and Power BI.
The predicted salary is between 35000 - 45000 € per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Location: London Heathrow
Mon-Fri 37.5 hours per week
We’re looking for a Business Analyst / Continuous Improvement Specialist to support our UK & Ireland Customs function. This is a great opportunity for someone who enjoys working with data, systems, and operational processes—and wants to grow within a specialist logistics environment. This is not a traditional customs brokerage role. Instead, you’ll focus on enhancing the systems, reporting, and workflows that enable our customs teams to operate efficiently and make data-driven decisions.
What will you be doing?
- Maintain and enhance Power BI dashboards and operational reporting
- Monitor and troubleshoot reporting outputs, ensuring accuracy and reliability
- Support users with data, dashboards, and system queries
- Act as a key contact for customs systems and tools, supporting issue resolution and testing changes
- Analyse operational data to identify trends, inefficiencies, and improvement opportunities
- Collaborate with customs teams to translate operational needs into practical system and reporting solutions
- Contribute to continuous improvement initiatives across reporting, workflows, and data quality
- Supporting customs operations across UK (75%) and Ireland (25%), with potential exposure to wider European markets
- Working closely with operations, management, IT, and finance stakeholders
About You
Essential
- Previous experience in a Business Analyst or similar role
- Strong analytical mindset and attention to detail
- Good working knowledge of Excel and Power BI
- Comfortable working with data, KPIs, and operational processes
- Effective problem-solving and communication skills
- Curious, proactive, and confident challenging existing ways of working
- No requirement for deep customs declaration knowledge—training and exposure provided
Beneficial
- Exposure to logistics, freight forwarding, or customs operations
- Experience in reporting, process improvement, or systems support
- Knowledge of SQL, Power Automate, Python, or system integrations
- Interest in Lean / continuous improvement methodologies
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Business Analyst in Hounslow employer: DSV
At DSV, we pride ourselves on being a leading employer in the logistics and transport sector, offering a dynamic work environment that fosters collaboration and innovation. Our London Heathrow location provides employees with access to a range of benefits, including enhanced annual leave, salary sacrifice schemes, and comprehensive wellbeing support through our WeCare App. With a strong focus on employee growth and continuous improvement, we empower our team members to develop their skills and advance their careers within a global network of over 160,000 colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Business Analyst in Hounslow
✨Tip Number 1
Network like a pro! Reach out to current employees at DSV on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 2
Prepare for the interview by brushing up on your analytical skills. Be ready to discuss how you've used data to drive decisions in past roles. Show them you're not just a number cruncher, but a problem solver!
✨Tip Number 3
Don’t forget to showcase your passion for continuous improvement! Share examples of how you've identified inefficiencies and implemented changes. DSV loves proactive thinkers who challenge the status quo.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the DSV team!
We think you need these skills to ace Business Analyst in Hounslow
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Business Analyst role. Highlight your analytical mindset, experience with data, and any relevant tools like Power BI or Excel.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you're excited about this opportunity at DSV. Share specific examples of how you've contributed to continuous improvement in previous roles and how you can bring that to our customs function.
Showcase Your Problem-Solving Skills:In your application, give us a glimpse of your problem-solving abilities. Mention instances where you've tackled challenges or improved processes, as this is key for the role.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role without any hiccups!
How to prepare for a job interview at DSV
✨Know Your Data Tools
Make sure you brush up on your Power BI and Excel skills before the interview. Be ready to discuss how you've used these tools in past roles, especially in relation to reporting and data analysis. DSV is looking for someone who can enhance their systems, so showing your proficiency will definitely give you an edge.
✨Understand the Role
Take the time to really understand what a Business Analyst does within the customs function at DSV. Familiarise yourself with the logistics and transport industry, and think about how your previous experience aligns with the responsibilities outlined in the job description. This will help you articulate why you're the perfect fit.
✨Prepare for Problem-Solving Questions
Expect questions that assess your analytical mindset and problem-solving abilities. Think of specific examples where you've identified inefficiencies or improved processes in your previous roles. DSV values a proactive approach, so be ready to share how you challenged existing ways of working.
✨Show Your Curiosity
During the interview, express your curiosity about the role and the company. Ask insightful questions about their current systems and any ongoing improvement initiatives. This not only shows your interest but also demonstrates that you're eager to contribute to DSV's continuous improvement efforts.
