At a Glance
- Tasks: Coordinate road freight movements and provide excellent customer service.
- Company: Join DSV, a global leader in logistics and transport.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and car schemes.
- Other info: Opportunities for growth in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team shaping the future of logistics.
- Qualifications: Customer-facing experience and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
We are looking for an enthusiastic and highly organised Logistics Operator to join our team. You will be coordinating road freight movements through UK ports for a base of long-term, valued customers. Energy and willingness to learn matter more than industry background — if you are great with customers, enthusiastic and organised, we want to hear from you.
What will you be doing?
- Coordinating road shipment movements via UK ports, both imports and exports.
- Acting as the key point of contact for an established portfolio of long-term customers, delivering a reliable and responsive service.
- Making freight bookings, and raising, checking and approving freight charges and costs accurately.
- Liaising with carriers, shipping lines and port contacts to ensure smooth, on-time movements.
- Providing out-of-hours cover in alignment with ferry sailing times.
- Contributing to process improvements — we welcome fresh eyes and better ways of doing things.
- Assisting with other teams as and when needed.
About You
- Experience in a customer-facing and/or coordination role — logistics background is a plus.
- Highly organised with the ability to manage multiple shipments and priorities simultaneously.
- Enthusiastic, proactive and keen to take ownership.
- Strong communicator, confident dealing with customers and suppliers by phone and email.
- Use initiative to proactively solve problems.
- Good attention to detail, especially around accurate booking entry, charges and cost approvals.
- A knowledge of customs procedures would be beneficial.
- Happy with providing out-of-hours support.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Freight Forwarder in Harwich employer: DSV
DSV is an exceptional employer that prioritises employee development and well-being, offering a competitive salary package alongside a range of benefits. Located in Purfleet, England, the company fosters a collaborative work culture where communication and problem-solving are highly valued, providing employees with meaningful opportunities to grow within the logistics sector.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in Harwich
✨Connect with Local Logistic Groups
Dive into local transportation and logistics groups on platforms like Facebook or LinkedIn. Show up to their meetups if you can – it's a great way to network with industry pros who can share insights, job openings, or even refer you to their own company.
✨Get Behind the Wheel of Job Boards
Look for job boards specific to transportation and logistics, like Logistics Job Site or TransportJobs. These platforms often have listings that you won’t find on general job boards, so they’re worth checking out regularly!
✨Leverage Internships & Graduate Schemes
Many companies in transportation and logistics offer graduate schemes and internships that can pave the way to full-time positions. Don't shy away from applying; even a short stint can make a solid impact on your CV and get your foot in the door at companies like DSV.
✨Apply Directly with Us!
When you find openings at great companies, make sure to apply directly through our website. It not only shows your initiative but also helps us to help you get noticed by DSV. Every application gets us one step closer to landing that full-time gig!
We think you need these skills to ace Freight Forwarder in Harwich
Some tips for your application 🫡
Show Off Your Experience:When you're applying for a role in the transportation and logistics sector at DSV, make sure to highlight any relevant experience. Whether it's moving goods, coordinating schedules, or using transportation management software, give us the lowdown on your past gigs. It'll paint a clearer picture of what you're capable of!
Quantify Your Achievements:Numbers speak volumes in logistics! If you've optimised routes, reduced delivery times, or improved customer satisfaction, mention those incredible stats in your CV. This gives us concrete evidence of your impact and showcases your problem-solving skills.
Tailor That Cover Letter:Your cover letter should be more than just a formality—let it breathe your personality and passion for logistics! Explain why you're excited about the role at DSV and how you can contribute to our team. Don't forget to tie in specific skills or experiences that relate to the job description.
Research and Reflect:Before you hit 'submit,' spend some time digging into DSV. Understand our mission, values, and the specific challenges in the logistics industry. This will help you craft a targeted application that shows you truly want to be part of our crew, setting you apart from the rest!
How to prepare for a job interview at DSV
✨Know Your Logistics Basics
Get familiar with the key principles of transportation and logistics, like supply chain management, inventory control, and route optimisation. You might get asked practical questions about how to improve efficiency, so brush up on your problem-solving skills and be prepared to discuss any relevant software tools you've used.
✨Prepare for Scenario-Based Questions
In logistics, employers love to gauge how you'd handle real-life situations. Expect scenario-based questions where you’ll need to demonstrate your decision-making skills, like how to manage delays or coordinate shipments during a crisis. Practise outlining your thought process clearly and logically.
✨Highlight Your Teamwork Experience
Full-time roles in logistics often require collaboration with various teams, so don't forget to showcase your teamwork experience. Think of examples where you've used communication and collaboration to ensure smooth operations, and get ready to elaborate on how you can facilitate teamwork in a busy environment like at DSV.
✨Show Off Your Attention to Detail
In our world of logistics, missing a small detail can lead to big problems. Be prepared to discuss instances where your attention to detail saved the day, whether it was engaging with clients, managing documentation, or tracking shipments accurately. This will help demonstrate how you can be a reliable asset to DSV.
