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- Tasks: Coordinate road freight movements and provide excellent customer service.
- Company: Join DSV, a global leader in logistics and transport.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and car schemes.
- Other info: Opportunities for growth in a diverse and inclusive environment.
- Why this job: Be part of a dynamic team shaping the future of logistics.
- Qualifications: Customer-facing experience and strong organisational skills.
The predicted salary is between 30000 - 40000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
We are looking for an enthusiastic and highly organised Logistics Operator to join our team. You will be coordinating road freight movements through UK ports for a base of long-term, valued customers. Energy and willingness to learn matter more than industry background — if you are great with customers, enthusiastic and organised, we want to hear from you.
What will you be doing?
- Coordinating road shipment movements via UK ports, both imports and exports.
- Acting as the key point of contact for an established portfolio of long-term customers, delivering a reliable and responsive service.
- Making freight bookings, and raising, checking and approving freight charges and costs accurately.
- Liaising with carriers, shipping lines and port contacts to ensure smooth, on-time movements.
- Providing out-of-hours cover in alignment with ferry sailing times.
- Contributing to process improvements — we welcome fresh eyes and better ways of doing things.
- Assisting with other teams as and when needed.
About You
- Experience in a customer-facing and/or coordination role — logistics background is a plus.
- Highly organised with the ability to manage multiple shipments and priorities simultaneously.
- Enthusiastic, proactive and keen to take ownership.
- Strong communicator, confident dealing with customers and suppliers by phone and email.
- Use initiative to proactively solve problems.
- Good attention to detail, especially around accurate booking entry, charges and cost approvals.
- A knowledge of customs procedures would be beneficial.
- Happy with providing out-of-hours support.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Freight Forwarder in Harwich employer: DSV
Contact Detail:
DSV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freight Forwarder in Harwich
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching DSV and understanding their values and operations. Show your enthusiasm for the role of Freight Forwarder by discussing how your skills align with their needs. Remember, they want someone who’s organised and proactive!
✨Tip Number 3
Practice your communication skills! As a Freight Forwarder, you'll be dealing with customers and suppliers regularly. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DSV team. So, get your CV ready and hit that apply button!
We think you need these skills to ace Freight Forwarder in Harwich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Freight Forwarder role. Highlight any customer-facing roles or logistics experience, even if it's not directly in freight forwarding. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to express your enthusiasm for the role and the company. Share why you're excited about joining DSV and how your proactive attitude will contribute to our success. Let us feel your energy through your words!
Show Off Your Organisational Skills: As a Freight Forwarder, being organised is key. In your application, give examples of how you've managed multiple tasks or projects simultaneously. We love seeing candidates who can juggle priorities like pros, so don’t hold back on showcasing your skills!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining our team at DSV. So, what are you waiting for? Hit that apply button!
How to prepare for a job interview at DSV
✨Know Your Logistics Basics
Even if you don't have a logistics background, brush up on the basics of freight forwarding and customs procedures. This will show your enthusiasm and willingness to learn, which is exactly what they’re looking for.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple tasks or shipments. Highlighting your organisational skills will demonstrate that you can handle the demands of coordinating road freight movements.
✨Communicate Confidently
Practice your communication skills before the interview. Be ready to discuss how you've effectively dealt with customers and suppliers in the past. Clear and confident communication is key in this role, so make sure you convey that during your chat.
✨Be Ready to Problem-Solve
Think of scenarios where you had to use your initiative to solve problems. DSV values proactive individuals, so sharing specific examples of how you tackled challenges will set you apart from other candidates.