Administrative Assistant in Harwich

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

DSV are recruiting for administrative assistants to work in our Customs team in Harwich. This role plays a key part in ensuring a smooth customer experience by supporting customer onboarding and managing ongoing customer requirements related to customs clearance and shipment services. This is an excellent opportunity for someone with strong organisational skills who enjoys working in a busy and varied administrative role.

What will you be doing?

• Communicating via emails and phone calls & offering a good customer service.
• Ensuring Direct Representation agreements are accurately completed, signed, and valid prior to submitting customs declarations.
• Creating customer profiles on our system where customs declarations are submitted.
• Requesting debtor accounts for new customers to ensure that they can be billed for customs charges.
• Running reports in Microsoft Excel.
• Monitoring & also manually raising VAT&DUTY invoices to make sure they are created and sent to customers in a timely manner.
• Facilitating the 4th division customs team ensuring that all commercial documents are correct and uploaded correctly so DSV Road can customs clear the goods as soon as possible.

About You

• Experience in Microsoft programmes such as Outlook & Excel.
• The ability to work independently and as part of a team.
• Entry level knowledge of customs and a will to learn about the industry.
• Clear written and verbal communication skills.
• Reliable, punctual, and well-organised.
• Ability to learn new systems and software quickly.
• Strong time management skills.

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Cycle Scheme.
• Employee counselling, for support with physical and mental wellbeing.
• Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.

We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.