At a Glance
- Tasks: Manage key international Aerospace accounts and ensure operational excellence.
- Company: Join DSV, a global leader in logistics and transport.
- Benefits: Competitive salary, enhanced leave, wellness support, and car schemes.
- Other info: Be part of a diverse team of 160,000 across 90 countries.
- Why this job: Shape the future of logistics while growing your career in a dynamic environment.
- Qualifications: Experience in client-facing roles within Aerospace/Defense and strong leadership skills.
The predicted salary is between 45000 - 55000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
DSV is looking to recruit an experienced, commercially driven and customer-focused professional to lead the management and development of key international Aerospace accounts. You will manage the Aerospace operational performance and processes on behalf of one or several customers including the guidance of, monitoring of and supporting of the operational teams for specific customers. The successful candidate will act as the primary interface between the customer and the DSV network, ensuring strong strategic partnerships, high service performance, and long-term business growth. The position requires strong leadership, excellent communication skills, and the ability to manage complex international accounts within a dynamic global environment.
What will you be doing?
- Operationally manage and monitor specific Aerospace, Defense and Freight Management accounts.
- Support, monitor and assure operational excellence is delivered for specific Aerospace key accounts with a focus on event availability, order due alerts, customer defined KPI’s, overall data quality, EDI compliance, etc.
- Develop and deliver strategic account plans aligned to both customer goals and DSV objectives.
- Identify additional revenue opportunities to increase DSV’s share of wallet.
- Build and maintain strong relationships with decision makers and influencers.
About You
- Proven background in a client-facing management role within Aerospace/Defense/Freight or a related sector.
- Excellent communication, interpersonal, leadership, and conflict resolution skills.
- Strong analytical ability with experience in root cause analysis, continuous improvement, Lean/Six Sigma, and account development strategies.
- Proficient in English and skilled in MS Office 365 (Word, Excel, PowerPoint).
- A collaborative team player able to work effectively across functions, cultures, and geographies.
- Highly organised, structured, and confident in decision making, presentations, and working with deadlines.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere.
Visit dsv.com and follow us on LinkedIn and Facebook.
Operational Key Account Manager in Feltham employer: DSV
At DSV, we pride ourselves on being a leading employer in the logistics and transport sector, offering a dynamic work environment that fosters collaboration and innovation. Our employees benefit from competitive salaries, enhanced annual leave, and access to wellbeing resources, all while working within a diverse team of over 160,000 professionals across 90 countries. With a strong focus on personal and professional growth, DSV provides ample opportunities for career advancement, making it an ideal place for ambitious individuals looking to make a meaningful impact in their field.
StudySmarter Expert Advice🤫
We think this is how you could land Operational Key Account Manager in Feltham
✨Tip Number 1
Network like a pro! Reach out to current or former employees at DSV on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching DSV’s recent projects in Aerospace and Defence. Show us that you’re not just interested in the role but also in how you can contribute to our growth and success.
✨Tip Number 3
Practice your communication skills! As an Operational Key Account Manager, you’ll need to impress with your ability to convey complex ideas clearly. Try mock interviews with friends or use online platforms to refine your pitch.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DSV team.
We think you need these skills to ace Operational Key Account Manager in Feltham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operational Key Account Manager role. Highlight your experience in managing international accounts, especially in Aerospace or Defence, and showcase your leadership skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for DSV and this specific role. Share your passion for logistics and how your background aligns with our goals. Remember, we love a good story!
Showcase Your Skills:Don’t forget to highlight your analytical abilities and experience with continuous improvement methodologies like Lean/Six Sigma. We’re looking for someone who can drive operational excellence, so make sure we see that in your application!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us you’re serious about joining the DSV family. So, don’t wait – hit that apply button!
How to prepare for a job interview at DSV
✨Know Your Aerospace Stuff
Make sure you brush up on the latest trends and challenges in the aerospace and defence sectors. Being able to discuss industry specifics will show that you're not just a candidate, but someone who understands the landscape DSV operates in.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams or managed complex accounts in the past. DSV is looking for someone who can inspire and guide operational teams, so be ready to share your leadership style and successes.
✨Master the Metrics
Familiarise yourself with key performance indicators (KPIs) relevant to account management. Be prepared to discuss how you've used data to drive improvements and ensure operational excellence in previous roles.
✨Build Rapport with Decision Makers
Think about how you can establish strong relationships with clients. During the interview, demonstrate your communication skills and ability to connect with stakeholders, as this is crucial for managing key accounts at DSV.
