At a Glance
- Tasks: Lead and develop key international accounts in the Aerospace & Defence division.
- Company: Join DSV, a global leader in logistics and transport with 160,000 colleagues worldwide.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and employee discounts.
- Other info: Dynamic environment with opportunities for growth and collaboration.
- Why this job: Shape the future of logistics while driving innovation and digitalisation.
- Qualifications: Experience in key account management and strong leadership skills required.
The predicted salary is between 50000 - 65000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
DSV are seeking an experienced Operations Manager who is a commercially driven and customer-focused professional to lead the management and development of key international accounts within our Aerospace & Defense division.
The successful candidate will act as the primary interface between the customer and the DSV network, ensuring strong strategic partnerships, high service performance, and long-term business growth. The position requires strong leadership, excellent communication skills, and the ability to manage complex international accounts within a dynamic global environment.
What will you be doing?
- Manage and develop the strategy that is closely aligned to the strategic directions of both the DSV UK and Ireland Air & Sea business.
- Support and drive commercial discussions, including rate reviews, margin monitoring, and contract alignment.
- Ensure an efficient and effective infrastructure and resource plan (people, systems, and process) to deliver customer expectations and Branch performance targets.
- Lead and motivate a team of dedicated employees to ensure a harmonised and sustainable service level (cross-country / cross-regional).
- Drive supply chain improvements by applying digital technology (order management, dashboards, predictive analytics, Aerospace dedicated solutions, etc.).
- Identify and manage joint value projects to ensure win-win situations for customers and DSV.
- Design and drive customer quarterly business reviews.
About You
- Strong background in key account management or commercial customer management.
- Excellent relationship-building and stakeholder management skills.
- Commercial awareness with the ability to support rate discussions and margin control.
- Previous knowledge of budgeting and forecasting to develop financial plans and strategies.
- Man-management skills to motivate and lead employees.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Operation Manager in Feltham employer: DSV
At DSV, we pride ourselves on being a leading employer in the logistics and transport sector, offering a competitive salary package and a wealth of employee benefits designed to support your well-being and career growth. Our dynamic work culture fosters collaboration and innovation, allowing you to thrive in a diverse environment while managing key international accounts in the Aerospace & Defense division. With opportunities for professional development and a commitment to inclusivity, DSV is the ideal place for ambitious individuals looking to make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land Operation Manager in Feltham
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those at DSV. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Prepare for interviews by researching DSV's values and recent projects. Show us you’re not just another candidate; demonstrate how your experience aligns with our mission to innovate and grow.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in key account management and team leadership can drive success at DSV. Confidence is key, so rehearse until it feels natural.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace Operation Manager in Feltham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Operations Manager role. Highlight your experience in key account management and any relevant commercial skills that align with what DSV is looking for.
Showcase Leadership Skills:Since this role involves leading a team, don’t forget to showcase your man-management skills. Share examples of how you've motivated teams and driven performance in previous roles.
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to see your key achievements and skills at a glance.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to the right people at DSV.
How to prepare for a job interview at DSV
✨Know Your Stuff
Before the interview, dive deep into DSV's operations, especially in the Aerospace & Defence division. Familiarise yourself with their key international accounts and recent projects. This will not only show your genuine interest but also help you speak confidently about how your experience aligns with their needs.
✨Showcase Your Leadership Skills
As an Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past where you've successfully led a team or managed complex projects. Highlight how you motivated your team and drove performance, as this will resonate well with the interviewers.
✨Prepare for Commercial Discussions
Since the role involves commercial discussions, brush up on your knowledge of rate reviews and margin control. Be ready to discuss how you've handled similar situations in the past and how you can contribute to DSV's financial strategies. This will showcase your commercial awareness and strategic thinking.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about DSV's future plans in the Aerospace sector or how they measure success in their international accounts. This shows that you're not just interested in the job, but also in the company's vision and growth.
