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- Tasks: Drive operational excellence and shape the future of logistics across multiple sites.
- Company: Join DSV, a global leader in transport and logistics with a collaborative culture.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and employee discounts.
- Other info: Dynamic environment with opportunities for innovation and career growth.
- Why this job: Make a real impact in transforming logistics while growing your career.
- Qualifications: Experience in operational management and strong knowledge of WMS systems required.
The predicted salary is between 45000 - 55000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Are you passionate about driving operational excellence and shaping the future of WMS and IT-enabled change across a dynamic, multi‑site organisation? We’re looking for an experienced Business Change Consultant to join our Solutions WMS Team and play a pivotal role in transforming how our sites operate across the UK & Ireland. Reporting to the Business Change Manager, you will work collaboratively with project workstream leads, operational teams, and global support functions to deliver high‑impact solutions that enhance performance, strengthen standardisation, and elevate the customer experience.
What will you be doing?
- Lead the build and test phases of WMS/IT setups, ensuring quality, governance, and continuous improvement throughout the project lifecycle.
- Champion process optimisation, streamlining activity and ensuring effective use of Change Requests, IT Support workflows and BCM approval systems.
- Partner with Project, Finance & Admin Teams to ensure new customer implementations are delivered to an exceptional standard, meeting all operational and stakeholder requirements.
- Analyse business insights with Business Change Managers to identify opportunities for innovation and performance enhancement.
- Build and maintain strong relationships with Global BCM and IT teams to ensure UK&I requirements are efficiently implemented, tested, and deployed.
- Explore new technologies, working with global functions to assess potential solutions and presenting recommendations to senior stakeholders.
- Support continuous improvement initiatives, ensuring WMS setups evolve to meet the needs of each site.
About You
- Previous experience in Operational and Financial Management within large, multi‑user environments.
- Strong working knowledge of WMS and EDI systems.
- Understanding of business development processes, including data analysis and rate card interpretation.
- Excellent Microsoft Office skills.
- Demonstrated leadership capability with a track record of achieving and exceeding business goals.
- Experience in Continuous Improvement methodologies (Lean / Six Sigma).
- Ability to lead and motivate both direct and indirect teams.
- Highly motivated, positive, and proactive approach to work.
- Exceptional organisational and time‑management skills.
- Excellent communication skills, able to engage effectively at all levels.
- Full UK driving licence (regular travel is required).
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be. Start here. Go anywhere.
Business Change Consultant employer: DSV
Contact Detail:
DSV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Change Consultant
✨Tip Number 1
Network like a pro! Reach out to current employees at DSV on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching DSV’s recent projects and initiatives. Show us that you’re not just interested in the role, but also in how you can contribute to our mission of shaping the future of logistics.
✨Tip Number 3
Practice your STAR technique for answering behavioural questions. We want to hear about your past experiences and how they relate to the skills we’re looking for in a Business Change Consultant.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in our minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Business Change Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Business Change Consultant role. Highlight your experience with WMS and IT systems, and showcase any relevant achievements in operational excellence. We want to see how you can drive change!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your skills align with our goals at DSV. Keep it engaging and personal – we love to see your personality come through.
Showcase Your Achievements: When detailing your work experience, focus on specific achievements that demonstrate your leadership and continuous improvement skills. Use metrics where possible to show how you've made a difference in previous roles – we’re all about results!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application directly. Plus, it shows you’re serious about joining our team at DSV. We can’t wait to hear from you!
How to prepare for a job interview at DSV
✨Know Your WMS Inside Out
Make sure you brush up on your knowledge of Warehouse Management Systems (WMS) and EDI systems. Be ready to discuss how you've used these in previous roles, as well as any specific projects where you drove operational excellence.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership capabilities. Think about times when you motivated teams or led projects to success, especially in multi-user environments. This will demonstrate your ability to lead and inspire others.
✨Be Ready for Change Management Questions
Expect questions around process optimisation and change management methodologies like Lean or Six Sigma. Have specific examples ready that showcase how you've implemented continuous improvement initiatives in past roles.
✨Engage with the Interviewers
Remember, interviews are a two-way street! Prepare thoughtful questions about DSV's approach to innovation and how they implement new technologies. This shows your genuine interest in the role and helps you assess if it's the right fit for you.