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- Tasks: Manage billing, solve invoicing issues, and communicate with customers and agents.
- Company: Join DSV, a key player in global trade and supply chain management.
- Benefits: Comprehensive training, career growth, and a supportive team environment.
- Why this job: Kickstart your career with hands-on experience and make a real impact.
- Qualifications: GCSEs in English and Maths; eagerness to learn and strong communication skills.
- Other info: No experience needed; we provide all the training you need to succeed.
The predicted salary is between 24000 - 36000 £ per year.
Kickstart your career as a Billing Specialist at DSV in Feltham! Are you ready to take your first step into the professional world? DSV is looking for enthusiastic individuals to join our team as Billing Specialists in Feltham. No experience? No problem! We provide all the training you need to succeed.
Responsibilities:
- Learn the Ropes: Get hands-on experience managing billing for customers and overseas agents
- Control Costs: Help us keep our finances in check and learn about cost management
- Solve Problems: Become a problem-solver by addressing any invoicing issues
- Update Systems: Keep our billing system up to date with the latest client rates
- Build Relationships: Communicate with our overseas offices, agents, and customers, Select freight forwarding services based on customer requirements, taking into account country specific factors, delivery times and modes.
- Use generic or bespoke ICT systems in order to enter and monitor data on importing or exporting goods.
- Book, plan and monitor international shipments, using manual or ICT systems, in accordance with the rules and regulations that apply to that area of the world and to the goods consigned.
- Prepare a customs declaration to a national standard, or give custom clearance instructions to a third party.
- Use data systems to submit the information required by customs authorities as part of the management of the international movement of goods.
- Produce freight costings and invoices in line with Incoterms, customer profile or sales contract.
- Identify and source data from customers, systems or colleagues.
- Identify and resolve problems in line with responsibilities.
- Create and maintain productive working relationships with internal and external customers.
- Adapt communication based on the situation and the audience.
- Identify problems outside of limits of responsibility and escalate within company policy.
- Communicate in writing, preparing communications on technical matters.
- Communicate with others verbally, including internal and external customers.
Requirements:
- GCSE in English (grade Pass)
- GCSE in Maths (grade Pass)
- Relevant qualifications and industry experience are a plus.
- Communication skills
- IT skills
- Attention to detail
- Problem solving skills
- Number skills
- Logical
- Team working
- Eager to learn
DSV is part of the critical infrastructure driving world trade, helping customers grow by keeping their supply chains flowing and helping to reduce the environmental footprint of their supply chains.
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Billing Specialists employer: DSV
Contact Detail:
DSV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Specialists
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on DSV. Understand their values and what they do in the world of logistics. This will help you tailor your answers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Try out some common interview questions related to billing and problem-solving. You can even role-play with a friend or family member. The more comfortable you are, the better you'll perform when it counts!
✨Tip Number 3
Show off your communication skills! During the interview, make sure to demonstrate how you can adapt your communication style based on the audience. This is key for building relationships with customers and colleagues alike.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and keep you top of mind for the hiring team.
We think you need these skills to ace Billing Specialists
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion shine through! We love seeing candidates who are excited about the role and eager to learn. A little enthusiasm can go a long way in making your application stand out.
Tailor Your Application: Make sure to customise your application for the Billing Specialist position. Highlight any relevant skills or experiences that align with the responsibilities mentioned in the job description. This shows us you’ve done your homework and are genuinely interested.
Keep It Clear and Concise: We appreciate clarity! Use straightforward language and get to the point. Avoid jargon unless it’s relevant to the role. A well-structured application makes it easier for us to see your potential.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DSV
✨Know Your Stuff
Before the interview, make sure you understand the basics of billing and invoicing. Familiarise yourself with terms like Incoterms and customs declarations. This will show your enthusiasm and readiness to learn, which is exactly what DSV is looking for!
✨Show Off Your Communication Skills
Since the role involves building relationships with customers and overseas agents, practice how you articulate your thoughts. Prepare examples of how you've effectively communicated in past situations, even if they’re from school projects or part-time jobs.
✨Problem-Solving Mindset
Think of a time when you faced a challenge and how you resolved it. DSV values problem solvers, so be ready to discuss your thought process and the steps you took to find a solution. This will demonstrate your ability to tackle invoicing issues head-on.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role or the company. This shows your genuine interest in the position and helps you gauge if DSV is the right fit for you. Think about asking about training opportunities or team dynamics!