Introduction
This is an excellent opportunity for someone at the beginning of their career who is eager to learn, enjoys building relationships, and wants to grow within a fast-paced international business.
About the Employer
At DSV, we move goods, data, and opportunities across the world. Every day, our people help keep supply chains running and businesses moving.
What You'll Do
As of our Inside Sales team, you'll learn how to identify opportunities, build customer relationships, and contribute to business growth. Your responsibilities will include:
- Identifying and generating new business opportunities through research, networking, and prospecting activities
- Contacting potential customers by phone and email to introduce DSV's services
- Qualifying leads and understanding customer requirements
- Delivering virtual sales presentations and proposing tailored logistics solutions
- Managing sales activities and customer interactions using Microsoft Dynamics CRM
- Building and maintaining strong customer relationships through excellent service and communication
- Supporting customer portfolio growth and identifying opportunities to expand business
- Reviewing and responding to customer feedback and NPS results
- Monitoring sales activity and performance against agreed targets
- Supporting price reviews and negotiating pricing adjustments where appropriate
- Learning about the logistics industry, DSV's services, and professional sales techniques
What we're looking for
We're interested in your potential just as much as your experience. You will ideally have:
- GCSE English Language and Maths at Grade 4/C or above
- GCSE Business Studies at Grade 5/C or above (preferred but not essential)
- A degree in Business, Marketing, or a related discipline (desirable but not essential)
- Previous experience in customer service, retail, hospitality, sales, or other customer-facing roles
- Strong verbal and written communication skills
- Good Microsoft Office skills
- A positive attitude and willingness to learn
- Strong organisation and time management skills
- Confidence speaking with customers and building relationships
- The ability to work collaboratively within a team environment
What will help you succeed
Motivation to develop a career in sales and logistics
- A proactive and customer-focused approach
- Resilience and determination when working towards goals
- Curiosity and a desire to continuously learn and improve
- The ability to adapt in a dynamic and fast-moving environment
- A willingness to complete your Level 4 qualification
Training Outcome
Potential to stay in permanent employment
Skills Required
- Communication skills
- IT skills
- Attention to detail
- Organisation skills
- Enthusiastic
- Willingness to learn
- Tenacious
- Resilience
- MS office skills
Qualifications
Essential - GCSE - English - C/4/Pass
Essential - GCSE - Maths - C/4/Pass
Course Information
Course: Sales executive (level 4)
Level: 4
Route: Sales, marketing and procurement
Apprenticeship Level: Higher
Working Arrangements
Working Week: Full time Monday - Friday 30 minutes unpaid lunch break
Expected Duration: 1 Year 6 Months
Number of Positions Available: 3
Training Provider: SR APPRENTICESHIPS LIMITED
