Export Operator

Export Operator

Full-Time 30000 - 40000 £ / year (est.) No home office possible
D

At a Glance

  • Tasks: Manage export shipments and provide top-notch customer service for key accounts.
  • Company: Join DSV, a global leader in transport and logistics with a collaborative culture.
  • Benefits: Enjoy competitive salary, enhanced leave, and wellness support through various employee benefits.
  • Why this job: Make an impact in a dynamic environment while growing your career in logistics.
  • Qualifications: Experience in freight/transport is a plus; strong communication and customer service skills are essential.
  • Other info: Be part of a diverse team of 160,000 across 90 countries with excellent growth opportunities.

The predicted salary is between 30000 - 40000 £ per year.

DSV – Global transport and logistics. Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‑class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward‑thinking company – this is the place to be. Start here. Go anywhere.

Location: Immingham. Hours: Mon‑Fri 9:00‑17:00.

The successful candidate will be dealing with Export shipments and Export customer services, for general accounts and larger key account customers.

What will you be doing?

  • Communicate effectively in a professional manner with customers to ensure their traffic requirements are fulfilled in line with their booking instructions.
  • Receive bookings from UK Exporters either via our online booking platform or by e‑mail.
  • Contact UK places to book in collections.
  • Instruct UK Warehouse and Distribution teams for loading/offloading of cargo to vehicles using our Transport Management System.
  • Liaise with other DSV offices in the UK and abroad, reporting any discrepancies or specific requirements.
  • Ensure legislative compliance in all areas.
  • Ensure that the company operates within all agreed operational procedures, and within statutory requirements including the provision and maintenance of a safe working environment.
  • Perform and correctly implement General Administration, e.g. invoicing, filing, queries, claims, POD handling.
  • Communicate efficiently and effectively with internal and external customers, suppliers, and other offices, as required by operational procedures.

About You

  • Previous experience within freight/transport would be advantageous.
  • Self‑driven, good attention to details with a positive outlook.
  • Excellent customer service skills.
  • Excellent communication skills both written and verbal.
  • Proficient in the use of MS Office.

What can we offer you?

  • Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
  • Enhanced Annual Leave Entitlement from your start, which increases with length of service.
  • Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars.
  • Salary Sacrifice Cycle Scheme.
  • WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
  • LifeWorks app for access to cashback and discounts on high street and online brands.
  • Life Insurance which includes access to expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right‑to‑work checks and certain sites require 5‑years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.

Export Operator employer: DSV Road Ltd

At DSV, we pride ourselves on being a global leader in transport and logistics, offering an exceptional work environment that fosters innovation and collaboration. Our Immingham location provides a dynamic atmosphere where employees can thrive, supported by a competitive salary package, enhanced annual leave, and comprehensive wellbeing resources. Join us to not only advance your career but also to be part of a diverse team dedicated to shaping the future of logistics.
D

Contact Detail:

DSV Road Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Export Operator

✨Tip Number 1

Get to know DSV and its culture! Research the company’s values and recent projects. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Connect with current DSV employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role. Personal connections can make a huge difference!

✨Tip Number 3

Prepare for the interview by practising common questions related to export operations and customer service. Think about how your previous experiences align with what DSV is looking for, and be ready to share specific examples.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the DSV family. Good luck!

We think you need these skills to ace Export Operator

Customer Service Skills
Effective Communication
Attention to Detail
MS Office Proficiency
Transport Management System Knowledge
Legislative Compliance
General Administration
Problem-Solving Skills
Freight/Transport Experience
Collaboration Skills
Organisational Skills
Self-Driven Attitude

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Export Operator role. Highlight any relevant experience in freight or transport, and showcase your customer service skills. We want to see how you can contribute to our dynamic team!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your skills align with our mission at DSV. Keep it professional but let your personality come through!

Showcase Your Communication Skills: Since effective communication is key in this role, make sure your written application reflects your ability to communicate clearly and professionally. We love candidates who can express themselves well, both in writing and verbally!

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team at DSV!

How to prepare for a job interview at DSV Road Ltd

✨Know Your Stuff

Before the interview, make sure you understand the logistics and transport industry, especially export operations. Familiarise yourself with DSV's services and values, as well as any recent news about the company. This will show your genuine interest and help you answer questions more confidently.

✨Showcase Your Customer Service Skills

Since the role involves dealing with customers, prepare examples of how you've provided excellent customer service in the past. Think about specific situations where you resolved issues or went above and beyond to meet a customer's needs. This will demonstrate your ability to communicate effectively and handle challenges.

✨Be Detail-Oriented

Attention to detail is crucial in this role. During the interview, highlight experiences where your attention to detail made a difference, whether it was in managing shipments or ensuring compliance with regulations. This will reassure the interviewers that you can handle the responsibilities of the position.

✨Ask Insightful Questions

Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, the tools they use for transport management, or how DSV supports employee growth. This shows that you're not only interested in the job but also in how you can contribute to the company's success.

Land your dream job quicker with Premium

You’re marked as a top applicant with our partner companies
Individual CV and cover letter feedback including tailoring to specific job roles
Be among the first applications for new jobs with our AI application
1:1 support and career advice from our career coaches
Go Premium

Money-back if you don't land a job in 6-months

>