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- Tasks: Manage export shipments and provide top-notch customer service for key accounts.
- Company: Join a global leader in transport and logistics with a dynamic team.
- Benefits: Enjoy a competitive salary and a range of employee benefits.
- Why this job: Be part of a vital role that connects customers with global logistics solutions.
- Qualifications: Experience in freight/transport and strong communication skills required.
- Other info: Great opportunity for career growth in a fast-paced environment.
The predicted salary is between 30000 - 40000 £ per year.
A global transport and logistics company seeks a Customer Service Agent – Export Operator in South Killingholme. The role involves managing export shipments and providing customer service for key accounts.
Responsibilities include:
- Communicating with customers
- Booking collections
- Ensuring compliance with operational procedures
Candidates should have prior experience in freight/transport, excellent customer service and communication skills, and proficiency in MS Office. This position offers a competitive salary and various employee benefits.
Export Operations & Customer Service Specialist employer: DSV Road Ltd
Contact Detail:
DSV Road Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Export Operations & Customer Service Specialist
✨Tip Number 1
Network like a pro! Reach out to people in the transport and logistics industry, especially those who work in export operations. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of export procedures and customer service best practices. We recommend practising common interview questions with a friend to boost your confidence.
✨Tip Number 3
Showcase your skills! When you get the chance to meet potential employers, highlight your experience in freight/transport and your proficiency in MS Office. Use specific examples to demonstrate how you've excelled in previous roles.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged in their job search.
We think you need these skills to ace Export Operations & Customer Service Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in freight and transport. We want to see how your skills match the role of Export Operations & Customer Service Specialist, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about customer service and how your communication skills can benefit our team. Keep it friendly and professional – we love a personal touch!
Show Off Your MS Office Skills: Since proficiency in MS Office is key for this role, make sure to mention any specific tools or projects where you've used these skills. We want to know how you can hit the ground running with us!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just a few clicks and you’re done!
How to prepare for a job interview at DSV Road Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of export operations and logistics. Familiarise yourself with common terms and processes in the freight industry, as well as the specific services offered by the company. This will show that you're genuinely interested and prepared.
✨Customer Service Focus
Since the role heavily involves customer service, think of examples from your past experiences where you’ve gone above and beyond for a customer. Be ready to discuss how you handle difficult situations and ensure customer satisfaction, as this will highlight your suitability for the position.
✨Showcase Your Communication Skills
Effective communication is key in this role. Practice articulating your thoughts clearly and confidently. You might even want to prepare a few questions to ask during the interview, demonstrating your engagement and interest in the role and the company.
✨Tech Savvy is a Must
Since proficiency in MS Office is required, be prepared to discuss your experience with these tools. If you have any specific examples of how you've used them to improve efficiency or solve problems in previous roles, make sure to bring those up!