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- Tasks: Support customs clearance and transport coordination for international and domestic operations.
- Company: Join a global logistics leader with over 160,000 colleagues worldwide.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and salary sacrifice schemes.
- Other info: Fast-paced environment with opportunities for growth and continuous improvement.
- Why this job: Be part of a dynamic team making a real impact in logistics.
- Qualifications: Customs knowledge is a plus; strong IT and communication skills are essential.
The predicted salary is between 30000 - 40000 £ per year.
DSV Road is recruiting a Customs Assistant to support our International Import, Export and UK Domestic transport operations at our Purfleet depot. This is a key operational role within our Inland Clearance Depot, supporting customs clearance and transport coordination post EU.
Work schedule: Mon – Fri, rotating shift 6:00‑14:00/14:00‑22:00.
Responsibilities:
- Manage international import, export and UK domestic inbound/outbound movements
- Check import arrival documentation and create export clearance documentation
- Process ETSF (Customs) clearances, ensuring HMRC documentation is accurate and compliant
- Interface with HMRC systems to monitor and manage clearance status
- Provide clear cargo release instructions to depots and transport teams
- Communicate professionally with internal teams and external customers
- Maintain accurate clearance records and system updates at all times
- Ensure compliance with customs, transport and legislative requirements
About You:
- Customs knowledge or experience is desirable but not essential
- Strong IT skills and confidence using multiple systems
- Excellent attention to detail and organisational ability
- Good communication skills, both written and verbal
- Ability to work under pressure in a fast‑paced environment
- Punctual, reliable and process‑driven
- Someone who takes pride in accuracy and quality
- A proactive team player who contributes to continuous improvement
- A safety‑ and compliance‑conscious mindset
Benefits:
- Competitive salary package and opportunity to be part of a company with 160,000+ colleagues in over 90 countries
- Enhanced annual leave entitlement from your start, which increases with length of service
- Salary sacrifice Car Scheme for ultra‑low emissions cars
- Salary sacrifice Cycle Scheme
- The WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents
- The LifeWorks app for access to cashback and discounts on high street and online brands
- Life Insurance which includes access to expert probate support
All successful candidates will undergo necessary right‑to‑work checks. Certain sites require 5‑years’ worth of referencing and criminal record checks.
Customs Assistant employer: DSV Road Ltd
Contact Detail:
DSV Road Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Assistant
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and role. Understand their customs processes and be ready to discuss how your skills can help them. We want to see that you’re genuinely interested and knowledgeable!
✨Tip Number 3
Practice your communication skills! Since this role involves liaising with various teams and customers, being able to articulate your thoughts clearly is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Customs Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customs Assistant role. Highlight any relevant experience or skills that match the job description, like customs knowledge or strong IT skills. We want to see how you fit into our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're interested in the role and how your background makes you a great fit. Keep it professional but let your personality show through – we love a bit of character!
Show Off Your Attention to Detail: Since this role requires accuracy and compliance, make sure your application is free from typos and errors. Double-check everything before hitting send. We appreciate candidates who take pride in their work!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll get to explore more about what we do at StudySmarter!
How to prepare for a job interview at DSV Road Ltd
✨Know Your Customs Basics
Even if customs knowledge isn't essential, having a grasp of the basics can set you apart. Brush up on key terms and processes related to import and export operations, as well as HMRC regulations. This will show your enthusiasm and readiness to learn.
✨Show Off Your IT Skills
Since strong IT skills are important for this role, be prepared to discuss your experience with various systems. If you've used any specific software related to customs or logistics, mention it! We recommend practising how to explain your tech-savviness clearly and confidently.
✨Demonstrate Attention to Detail
This role requires a keen eye for detail, so think of examples from your past experiences where your attention to detail made a difference. Whether it was catching an error in documentation or ensuring compliance, share these stories to highlight your strengths.
✨Communicate Like a Pro
Good communication is key in this position. Prepare to discuss how you've effectively communicated with teams or customers in the past. Practise articulating your thoughts clearly and concisely, as this will help you stand out during the interview.