At a Glance
- Tasks: Coordinate road shipments and provide top-notch customer service in logistics.
- Company: Join DSV, a global leader in transport and logistics with a collaborative culture.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and employee discounts.
- Other info: Opportunities for growth within a diverse team of 160,000 across 90 countries.
- Why this job: Be part of a dynamic team shaping the future of logistics and innovation.
- Qualifications: Customer-facing experience and strong organisational skills are essential.
The predicted salary is between 30000 - 40000 € per year.
DSV – Global transport and logistics. Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world‐class team players, accountability and action. We value inclusion, embrace different cultures and respect the dignity and rights of every individual.
Freight Forwarder - Harwich – Mon‐Fri, 37.5 hours per week
What will you be doing?
- Coordinating road shipment movements via UK ports, both imports and exports.
- Acting as the key point of contact for an established portfolio of long‐term customers, delivering a reliable and responsive service.
- Making freight bookings, and raising, checking and approving freight charges and costs accurately.
- Liaising with carriers, shipping lines and port contacts to ensure smooth, on‐time movements.
- Providing out‐of‐hours cover in alignment with ferry sailing times.
- Contributing to process improvements – we welcome fresh eyes and better ways of doing things.
- Assisting with other teams as and when needed.
About You
- Experience in a customer‐facing and/or coordination role – logistics background is a plus.
- Highly organised with the ability to manage multiple shipments and priorities simultaneously.
- Enthusiastic, proactive and keen to take ownership.
- Strong communicator, confident dealing with customers and suppliers by phone and email.
- Use initiative to proactively solve problems.
- Good attention to detail, especially around accurate booking entry, charges and cost approvals.
- A knowledge of customs procedures would be beneficial.
- Happy with providing out‐of‐hours support.
What can we offer you?
- Competitive salary package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Enhanced annual leave entitlement from start, which increases with length of service.
- Salary sacrifice car scheme for ultra‐low emissions cars.
- Salary sacrifice cycle scheme.
- WeCare app, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life insurance which includes access to expert probate support.
All successful candidates will undergo necessary right‐to‐work checks and, for certain sites, 5‐years' worth of referencing and criminal record checks.
Freight Forwarder in Clacton-on-Sea employer: DSV Road Ltd
At DSV, we pride ourselves on being a global leader in transport and logistics, offering an exciting work environment that fosters innovation and collaboration. Our Harwich location provides a supportive culture with ample opportunities for personal and professional growth, enhanced annual leave, and unique employee benefits like the WeCare app for wellbeing support. Join us to be part of a dynamic team where your contributions truly matter and help shape the future of logistics.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in Clacton-on-Sea
✨Tip Number 1
Network like a pro! Reach out to people in the logistics industry, especially those at DSV. Use LinkedIn to connect and engage with them – you never know who might help you land that Freight Forwarder role!
✨Tip Number 2
Prepare for the interview by researching DSV's values and recent projects. Show us that you’re not just another candidate; demonstrate how your skills align with our mission to innovate and improve logistics.
✨Tip Number 3
Practice your communication skills! As a Freight Forwarder, you'll be liaising with customers and suppliers. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re genuinely interested in joining the DSV team and being part of our exciting journey.
We think you need these skills to ace Freight Forwarder in Clacton-on-Sea
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Forwarder role. Highlight your logistics experience and customer-facing skills, as these are key for us at DSV. Use specific examples that showcase your ability to manage shipments and communicate effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Share your passion for logistics and how you can contribute to our dynamic team. Mention any process improvements you've implemented in the past – we love fresh perspectives!
Showcase Your Organisational Skills:In your application, emphasise your organisational abilities. We need someone who can juggle multiple shipments and priorities, so give us examples of how you've successfully managed similar tasks in previous roles.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team at DSV!
How to prepare for a job interview at DSV Road Ltd
✨Know Your Logistics
Make sure you brush up on your logistics knowledge, especially around freight forwarding and customs procedures. DSV is looking for someone who can hit the ground running, so being able to discuss industry trends and challenges will show that you're serious about the role.
✨Showcase Your Communication Skills
As a Freight Forwarder, you'll be the key point of contact for customers and suppliers. Prepare examples of how you've effectively communicated in past roles, whether by phone or email. This will demonstrate your confidence and ability to handle customer queries with ease.
✨Demonstrate Organisational Skills
With multiple shipments to manage, organisation is key. Think of specific instances where you've successfully juggled multiple priorities. Highlighting your ability to stay organised under pressure will resonate well with the interviewers at DSV.
✨Be Proactive and Solution-Oriented
DSV values initiative and problem-solving skills. Come prepared with examples of how you've proactively solved issues in previous roles. This will show that you’re not just a follower but someone who can contribute to process improvements and drive success.
