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For Companies At a Glance
- Tasks: Manage customer service operations and ensure timely deliveries.
- Company: Join a successful logistics company with a focus on teamwork.
- Benefits: Competitive salary, enhanced leave, and wellbeing support.
- Other info: Opportunities for growth and training provided.
- Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
- Qualifications: Experience in customer service and strong organisational skills required.
The predicted salary is between 25000 - 30000 £ per year.
Location: Thrapston
Hours: Mon‑Fri 9:00‑17:00
Responsibilities
- Day to day responsibility for the running of the contract in a customer service capacity.
- Meet the customer’s operational requirements.
- Ensure deliveries are made on time in full.
- Provide first line support for customer and DSV to proactively handle issues.
- Support colleagues across departments to deliver enhanced service while maintaining and promoting DSV best practices.
- Complete/populate location KPIs and manage customer invoicing processes.
Qualifications
- Previous experience in a customer service role.
- Understanding of warehouse and logistic operations.
- Good communication and organisational skills, effective time management.
- Excellent attention to detail.
- IT literacy in Microsoft Office.
- Problem‑solving ability.
- Understanding of CargoWrite is desired; training will be provided.
Benefits
- Competitive salary package and opportunity to grow within a successful company.
- Enhanced annual leave entitlement from your start, increasing with length of service.
- Salary sacrifice car scheme for ultra‑low emissions cars.
- Salary sacrifice cycle scheme.
- WeCare App for physical and mental wellbeing, with access to GPs for you and dependents.
- LifeWorks app for cashback and discounts.
- Life insurance, including expert probate support.
Next Steps
Please apply with your CV. All successful candidates will undergo right‑to‑work checks and, for certain sites, five‑year referencing and criminal record checks. DSV does not accept CVs from recruitment agencies unless DSV has engaged directly regarding the role requirements beforehand.
Administration Assistant in Thrapston employer: DSV Road GmbH
Contact Detail:
DSV Road GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administration Assistant in Thrapston
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the logistics or customer service sectors. A personal recommendation can go a long way in landing that Administration Assistant role.
✨Tip Number 2
Prepare for the interview by researching DSV and understanding their operations. Familiarise yourself with their best practices and think about how your previous experience aligns with their needs. This will show them you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice common interview questions related to customer service and problem-solving. Think of specific examples from your past roles where you’ve demonstrated these skills. We want you to shine and show them you’re the perfect fit for the team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re proactive and serious about joining the DSV family. Let’s get you that job!
We think you need these skills to ace Administration Assistant in Thrapston
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Administration Assistant role. Highlight your customer service experience and any relevant skills that match the job description. We want to see how you can meet our operational requirements!
Show Off Your Skills: Don’t forget to showcase your communication and organisational skills in your application. Mention any experience with Microsoft Office or problem-solving abilities, as these are key for us at StudySmarter.
Be Detail-Oriented: Attention to detail is crucial for this role. Double-check your CV for any typos or errors before submitting it. We appreciate candidates who take the time to ensure their application is polished and professional!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at DSV Road GmbH
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Administration Assistant. Familiarise yourself with customer service expectations and logistics operations. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Problem-Solving Skills
Prepare examples from your previous experience where you've successfully handled customer issues or improved processes. Highlighting your problem-solving ability will demonstrate to the interviewer that you can proactively manage challenges in a fast-paced environment.
✨Brush Up on IT Skills
Since the job requires IT literacy in Microsoft Office, make sure you're comfortable with these tools. If you have any experience with CargoWrite, mention it! If not, express your willingness to learn quickly. This shows adaptability and eagerness to grow.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions about the company culture, team dynamics, or specific KPIs you'll be managing. This not only shows your interest but also helps you gauge if the company is the right fit for you.