Business Analyst in Tamworth

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

We are recruiting for a Business Analyst to join our Contract Logistics Division based in either our Mercia Park or Raunds sites. The successful candidate will be responsible for transforming operational and financial data into actionable insight that drives performance across multi-user operations, and aids business decisions. You will provide analytical support to site managers, contract teams and senior leadership, through high quality dashboards and operational reports.

What will you be doing?

• Business analysis & reporting.
• Develop, maintain, and enhance Power BI dashboards for operational, commercial, and customer reporting.
• Automate manual reporting processes to improve accuracy and timeliness.
• Design data models, DAX measures, and visualisations aligned with business and customer needs.
• Maintain reporting standards ensuring consistency across multiple UK sites.
• Produce regular KPI packs covering areas such as productivity, labour utilisation, inventory, OTIF, carrier performance, cost-to-serve, and financial variances.

Operational Analytics

• Analyse operational performance data across multi-user sites to identify themes, bottlenecks, and improvement opportunities.
• Provide insight and recommendations that support continuous improvement, cost reduction, and service enhancement.
• Support contract start-ups, transitions, and operational change through robust data analysis and reporting.
• Work closely with warehouse management teams to interpret data and identify root causes.

Stakeholder Engagement

• Partner with Operations, Finance, WMS, Customer Services, and Commercial teams.
• Translate operational needs into BI and data requirements.
• Present insights to managers and customers in a clear, concise, and commercially focused manner.
• Act as a subject matter expert for reporting and BI within Contract Logistics.

Data Governance & Quality

• Ensure data quality, accuracy, and integrity across all data sources and reporting platforms.
• Work with system owners to resolve data defects and improve data flows.
• Maintain documentation for datasets, dashboards, and reporting processes.

Continuous Improvement

• Identify opportunities to streamline reporting, and reduce manual work.
• Champion adoption of Power BI and data-driven decision-making across operational teams.
• Support Lean/CI initiatives using data to measure impact and track benefits.

About You

• Ability to interpret operational data and provide commercial insight.
• Excellent problem-solving and root-cause analysis capability.
• Comfortable working with both high-level summaries and detailed operational data.
• Strong Power BI development skills (data modelling, DAX, Power Query).
• High proficiency in Excel (advanced formulas, pivot tables, power tools).
• Experience with SQL or similar query languages (preferred).
• Understanding of data warehouse concepts, ETL, and data pipelines.
• Ability to build automated reporting solutions.
• Ability to explain complex data to non-technical stakeholders.
• Comfortable to communicate concisely with Senior Management.

What can we offer you?

• Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
• Salary Sacrifice Cycle Scheme.
• WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
• LifeWorks app for access to cashback and discounts on high street and online brands.
• Life Insurance which includes access to expert probate support.

Next Steps

If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.