At a Glance
- Tasks: Coordinate customer shipments and ensure compliance in a dynamic logistics environment.
- Company: Join DSV, a global leader in logistics and transport with a collaborative culture.
- Benefits: Competitive salary, enhanced leave, employee counselling, and pension scheme.
- Other info: Work in a vibrant team of 160,000 across 90 countries with excellent career growth.
- Why this job: Be part of a growing team and make a real impact in the logistics industry.
- Qualifications: Over 2 years of export air experience and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
At DSV we’re rebuilding the world’s leading logistics and transport network. With this exciting growth comes opportunity – and we’re looking for new talent to join us.
Hours: Monday – Friday 37.5
We are seeking a proactive and organized Freight Forwarder/Gateway Operator to join our Ocean/Air Operations team in Mercia Park. In this role, you will support the Export Gateway Manager by coordinating customer shipments, ensuring compliance, maintaining documentation, and providing exceptional service throughout the freight lifecycle.
You will work closely with customers, subcontractors, and overseas agents to deliver operational efficiency and service excellence. If you like to work in a department with a lot of different tasks on a daily basis this job is for you.
What will you be doing?
- Process and consolidate export airfreight shipments
- Ensure accurate and timely completion of export documentation (AWBs, manifests, customs entries) ensuring high level of detail on data quality.
- Liaise with airlines, handling agents, and internal teams for flight bookings and space confirmations.
- Monitor and update shipment status in the system.
- Handle security screening compliance and ensure cargo meets airline along with both origin and destination country regulatory requirements.
- Resolve operational issues promptly to avoid delays.
About You
- You will have over 2 years of Export Air Experience.
- Be customer focused with dedication in your service to deliver high quality service.
- Ability to maintain a positive mind‑set when working under pressure, re‑prioritising workload where necessary.
- Can multitask and have strong problem‑solving skills.
- Strong attention to detail, accuracy, and numeracy.
- Excellent IT skills with the ability to learn new systems quickly.
- Exceptional communication skills both verbal and written with a polite, courteous, and professional telephone manner.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Cycle Scheme.
- Employee counselling for support with physical and mental wellbeing.
- Company Pension, which, when a member, also provides access to Life Cover and Critical Illness cover.
Freight Forwarder in Measham employer: DSV Road GmbH
At DSV, we pride ourselves on being a leading logistics and transport network, offering a dynamic work environment in Mercia Park where innovation and collaboration thrive. Our employees benefit from a competitive salary package, enhanced annual leave, and a strong focus on personal and professional growth, all while being part of a global team dedicated to operational excellence and customer satisfaction. Join us to experience a supportive culture that values your contributions and encourages your development within a successful and expanding company.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in Measham
✨Tip Number 1
Network like a pro! Reach out to current DSV employees on LinkedIn or at industry events. A friendly chat can open doors and give you insider info about the role.
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research DSV’s operations and be ready to discuss how your experience aligns with their needs. Show them you’re the perfect fit!
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or family. Focus on articulating your problem-solving skills and customer service experience, as these are key for a Freight Forwarder.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the DSV team.
We think you need these skills to ace Freight Forwarder in Measham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Forwarder role. Highlight your relevant experience in export airfreight and any specific skills that match the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about logistics and how your background makes you a perfect fit for the position. Keep it professional but let your personality show through!
Show Off Your Attention to Detail:Since this role requires strong attention to detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to ensure their documents are polished and precise.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our company there!
How to prepare for a job interview at DSV Road GmbH
✨Know Your Stuff
Make sure you brush up on your export airfreight knowledge. Understand the key documentation like AWBs and customs entries, as well as the regulations involved. This will show that you're not just interested in the role but also have the expertise to back it up.
✨Showcase Your Customer Focus
Prepare examples of how you've delivered exceptional service in previous roles. DSV values customer dedication, so be ready to discuss how you've gone above and beyond to resolve issues or improve client satisfaction.
✨Demonstrate Problem-Solving Skills
Think of specific instances where you've successfully resolved operational issues under pressure. Highlight your ability to multitask and re-prioritise workloads, as this is crucial for a Freight Forwarder role.
✨Communicate Clearly
Practice your verbal and written communication skills before the interview. Be polite and professional, especially when discussing complex topics. Clear communication is key in logistics, so make sure you convey your thoughts effectively.
