At a Glance
- Tasks: Monitor international freight shipments and ensure compliance with customs regulations.
- Company: Join DSV, a global leader in logistics and transport with 160,000 colleagues worldwide.
- Benefits: Enjoy competitive salary, enhanced leave, and wellness support through various employee benefits.
- Other info: Opportunities for growth in a fast-paced environment across 90 countries.
- Why this job: Be part of a dynamic team and make a real impact in the logistics industry.
- Qualifications: Customer-focused, strong problem-solving skills, and excellent communication abilities required.
The predicted salary is between 30000 - 40000 £ per year.
At DSV we’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Main Purpose of the role
DSV are seeking a Freight Forwarder to join our busy, fast paced Gateway department. Your role will be to carry out daily tasks on the imports.
What will you be doing?
- Monitoring international freight shipments from inception to delivery, guaranteeing adherence to service level and operational protocols.
- Operate Customer Service based on day‑to‑day operations.
- Monitoring Data Quality and Live Updates.
- Issuing documentation including master bills, house bills of lading and ensuring compliance with import/export customs regulations.
- Communicating with our extensive network and carrier partners across the globe.
- Day-to-day problem solving.
- Supporting the team in the daily task and reaching the daily deadlines and KPIs.
- Assist management with ongoing tasks.
About You
- Be customer‑focused with dedication in your service to deliver high quality service.
- Ability to maintain positive mind‑set when working under pressure, re‑prioritising workload where necessary.
- Be reliable with the ability to multitask and have strong problem‑solving skills.
- Strong attention to detail, accuracy, and numeracy.
- Excellent IT skills with the ability to learn new systems quickly as required.
- Knowledge to CW1 would be preferred.
- Excellent communication skills both verbal/written with a polite, courteous, and professional telephone manner.
- Previous knowledge of international freight shipments and knowledge of customs would be preferred.
What can we offer you?
Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance which includes access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right‑to‑work checks and certain sites require 5‑years’ worth of referencing and criminal record checks. We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand.
Freight Forwarder in King's Lynn employer: DSV Road GmbH
At DSV, we pride ourselves on being a leading employer in the logistics and transport sector, offering a dynamic work environment where employees can thrive. With a competitive salary package, enhanced annual leave, and access to comprehensive wellbeing support through our WeCare App, we prioritise the growth and satisfaction of our team members. Join us in a culture that values collaboration and innovation, as we operate across 90 countries with a commitment to excellence in service delivery.
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder in King's Lynn
✨Tip Number 1
Network like a pro! Reach out to current DSV employees on LinkedIn or at industry events. They can give you the inside scoop on what it’s really like to work there and might even refer you for the role.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of international freight shipments and customs regulations. Show us you’re not just a good fit on paper, but that you know your stuff when it comes to the role!
✨Tip Number 3
Practice your problem-solving skills! Think of examples from your past experiences where you’ve tackled challenges head-on. We love candidates who can think on their feet and keep a cool head under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the DSV team!
We think you need these skills to ace Freight Forwarder in King's Lynn
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Freight Forwarder role. Highlight your experience with international freight shipments and any relevant customs knowledge. We want to see how your skills match what we're looking for!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've tackled challenges in previous roles. We love candidates who can think on their feet and find solutions under pressure, so don’t hold back!
Be Clear and Concise:When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. Remember, attention to detail is key in this role, so show us you’ve got it!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at DSV Road GmbH
✨Know Your Freight Forwarding Basics
Before the interview, brush up on your knowledge of international freight shipments and customs regulations. Being able to discuss these topics confidently will show that you’re serious about the role and understand the industry.
✨Demonstrate Problem-Solving Skills
Prepare examples from your past experiences where you successfully solved problems under pressure. DSV values reliability and the ability to multitask, so showcasing your problem-solving skills will definitely impress the interviewers.
✨Showcase Your Customer Service Mindset
Since the role is customer-focused, think of instances where you went above and beyond for a client. Highlighting your dedication to delivering high-quality service will resonate well with DSV’s values.
✨Communicate Clearly and Professionally
Practice your verbal and written communication skills before the interview. Make sure you can articulate your thoughts clearly and maintain a polite, professional tone, especially when discussing your experiences and qualifications.
