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- Tasks: Manage invoice processing and respond to queries using Microsoft Dynamics.
- Company: Join DSV, a global leader in logistics and transport with 160,000 colleagues worldwide.
- Benefits: Enjoy competitive salary, enhanced leave, and wellness support through various apps.
- Why this job: Be part of a dynamic team shaping the future of logistics with innovative solutions.
- Qualifications: Previous accounting experience and strong communication skills are essential.
- Other info: Opportunities for growth in a company committed to sustainability and inclusivity.
The predicted salary is between 28800 - 43200 £ per year.
If you are a current DSV employee and interested in a position in another country, please contact your Human Resource representative to discuss the process and requirements of applying.
As DSV and Schenker come together, we\’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Please see the links at the bottom of the page, to find out more about us.
DSV is recruiting for a Billing Specialist in Feltham.
- We are seeking an organized, reliable, detail-oriented, and service-oriented Billing Specialist to join our growing team. In this position, you will monitor and respond promptly to invoice queries, manage invoice processing, and handle email requests from our case-based ticketing service – Microsoft Dynamics.
- Previous accounting experience is required.
- This is a fantastic opportunity to join a company committed to providing quality, innovative value, and logistics services.
Key Tasks
- Import & Export billing to Customers via DSV XPress
- Intercompany Cost Control
- Intercompany Queries on incorrect invoicing
- Direct contact with overseas offices/agents and customers
- Monitor and respond promptly to invoice queries, manage invoice processing, and handle email requests from our case-based ticketing service – Microsoft Dynamics
Skills and Competencies
- Strong written, verbal, and active listening communication skills
- Excellent customer service skills with empathy, patience, and interpersonal skills
- Critical thinking, problem-solving, and multitasking abilities
- Knowledge of industry best practices and freight transport operations
- Previous accounting experience is required
- Basic accounting and math skills; experience in accountancy and billing
- High attention to detail, accuracy, and numeracy
- Proven organizational, time management, and prioritization skills
- Ability to maintain confidentiality and client data security
- Proficient computer and IT skills; quick to learn new systems
- Intermediate Excel skills, including pivot tables and formulas (or certified equivalent)
- Resilient and adaptable under pressure, with a positive mindset
- Customer-focused and dedicated to meeting client needs
What can we offer you?
- Competitive Salary Package and an opportunity to grow within a driven and successful company, with a team of 160,000 operating in over 90 countries.
- Participation in sustainability initiatives; see the links at the bottom of the page for more details.
- Strong company values; learn more about DSV and our values via the links at the bottom of the page.
- Employee benefits, including:
- Enhanced Annual Leave Entitlement, increasing with length of service
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App for physical and mental wellbeing support
- LifeWorks app for cashback and discounts
- Life Insurance with probate support
- Eyecare Voucher Scheme
We do not accept CVs from Recruitment Agencies unless engaged directly by DSV. If you are a Recruitment Agency, please contact to discuss.
About DSV Careers
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise, and build on our achievements.
With nearly 160,000 colleagues in over 90 countries, we work daily to offer solid services, meet our customers’ needs, and help them achieve their goals. We believe that bringing in new talent, fresh perspectives, and ambitious individuals like you is essential.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. Our dynamic environment emphasizes collaboration, accountability, and action. We value inclusivity, embrace different cultures, and respect every individual’s dignity and rights. If you want to make an impact, be trusted by customers, and grow your career in a forward-thinking company – this is the place to be.
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Billing Specialist, XPress employer: DSV Road GmbH
Contact Detail:
DSV Road GmbH Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Billing Specialist, XPress
✨Tip Number 1
Familiarise yourself with Microsoft Dynamics, as it's a key tool for managing invoice queries and processing. Consider taking an online course or watching tutorials to boost your confidence in using this software.
✨Tip Number 2
Brush up on your Excel skills, especially with pivot tables and formulas. Being proficient in these areas will not only help you stand out but also make your day-to-day tasks much easier.
✨Tip Number 3
Showcase your customer service skills during the interview. Prepare examples of how you've handled difficult situations or resolved conflicts in previous roles to demonstrate your empathy and problem-solving abilities.
✨Tip Number 4
Research DSV's company values and sustainability initiatives. Being able to discuss how your personal values align with theirs can make a strong impression and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Billing Specialist, XPress
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Billing Specialist at DSV. Familiarise yourself with the key tasks mentioned in the job description, such as invoice processing and handling queries.
Tailor Your CV: Customise your CV to highlight relevant accounting experience and skills that align with the job requirements. Emphasise your attention to detail, customer service skills, and proficiency in Microsoft Dynamics and Excel.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your problem-solving abilities and how you can contribute to DSV's goals.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Billing Specialist.
How to prepare for a job interview at DSV Road GmbH
✨Showcase Your Attention to Detail
As a Billing Specialist, attention to detail is crucial. Be prepared to discuss specific examples from your previous experience where your meticulous nature helped resolve invoicing issues or improved processes.
✨Demonstrate Your Customer Service Skills
Highlight your ability to handle customer queries with empathy and patience. Share instances where you successfully managed difficult situations or provided exceptional service to clients.
✨Familiarise Yourself with Microsoft Dynamics
Since the role involves using Microsoft Dynamics for invoice processing, it’s beneficial to have a basic understanding of the software. If you have prior experience, be ready to discuss how you used it effectively in past roles.
✨Prepare for Problem-Solving Scenarios
Expect questions that assess your critical thinking and problem-solving abilities. Think of examples where you had to multitask or resolve complex billing issues, and explain your thought process during those situations.
