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- Tasks: Drive communication initiatives and translate customs regulations into clear messaging.
- Company: Join DSV, a global leader in logistics and transport with a collaborative culture.
- Benefits: Competitive salary, enhanced leave, wellbeing support, and employee discounts.
- Other info: Opportunity for international travel and working with a diverse team.
- Why this job: Make an impact in a dynamic environment while growing your career.
- Qualifications: Experience in customs brokerage or trade compliance and strong communication skills.
The predicted salary is between 35000 - 45000 £ per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Location: UK wide – Manchester based WFH, with occasional international travel
The Project Specialist – Global Customs Communication plays a key role in connecting operational customs expertise with structured communication and commercial development across DSV. This role sits at the intersection of customs, communication, and business growth. It supports the development of internal and external platforms, translates complex regulatory and operational topics into clear business messaging, and enables Global Customs to be positioned as a strategic capability to customers.
What will you be doing?
- Support and drive Global Customs communication initiatives across all regions, ensuring alignment with the global framework.
- Translate customs regulations, operational processes, and market developments into clear, structured communication for internal and external audiences.
- Support the development and maintenance of internal SharePoint platforms and external website content for Global Customs.
- Create and support customer-facing materials, including presentations, webinars, and value propositions.
- Coordinate with regional customs teams to gather regulatory updates, operational insights, and market intelligence.
- Support communication and positioning of customs services, ensuring consistency with DSV’s commercial strategy.
- Contribute to tender support and customer engagement where customs expertise is required.
- Support representation of Global Customs in trade associations, industry events, and external forums.
- Align customs messaging with MARCOM channels, including newsletters, campaigns, and digital platforms.
- Act as a bridge between operational customs teams, commercial stakeholders, and communication functions.
- Structure and maintain governance of customs-related content, ensuring accuracy, consistency, and accessibility.
About You
- Previous experience in customs brokerage, trade compliance, or a related operational customs environment.
- Strong understanding of import/export procedures, customs regulations, and governance frameworks.
- Ability to analyse regulatory and market developments and translate them into clear business impact.
- Experience engaging with trade associations, customs authorities, or government bodies.
- Exposure to customer-facing, commercial, or consultancy environments.
- Effective communication skills with the ability to simplify complex customs topics for different audiences.
- Experience supporting digital platforms, content development, or data-driven processes.
- Structured, organised approach with excellent project coordination skills.
- Ability to work across regions and manage multiple stakeholders.
- Proactive mindset with a focus on enabling commercial growth and strategic positioning.
What can we offer you?
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Access to a selection of employee benefits, such as Enhanced Annual Leave Entitlement from start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars.
- Salary Sacrifice Cycle Scheme.
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance with access to expert probate support.
Next Steps
If this sounds like the next step for you, please follow the links and apply with your CV without delay! Please be aware that all successful candidates will undergo necessary right-to-work checks and certain sites require 5-years’ worth of referencing and criminal record checks.
Project Specialist in Manchester employer: DSV - Global Transport and Logistics
Contact Detail:
DSV - Global Transport and Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Project Specialist in Manchester
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and customs field on LinkedIn. Join relevant groups, engage in discussions, and don’t be shy to ask for informational interviews. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching DSV’s recent projects and initiatives. Show us that you’re not just interested in the role but also in how you can contribute to our growth. Tailor your answers to reflect our values and mission.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online platforms. Focus on articulating your experience in customs and communication clearly. We want to see how you can simplify complex topics for different audiences.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining the DSV team. Let’s make it happen!
We think you need these skills to ace Project Specialist in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Project Specialist role. Highlight your experience in customs brokerage and any relevant skills that align with the job description. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background fits with DSV's mission. Keep it concise but impactful – we love a good story!
Showcase Your Communication Skills: Since this role involves translating complex topics into clear messaging, make sure to demonstrate your communication skills in your application. Whether it's through your writing style or examples of past work, let us see your talent!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the links provided!
How to prepare for a job interview at DSV - Global Transport and Logistics
✨Know Your Customs Inside Out
Make sure you brush up on your knowledge of customs regulations and import/export procedures. Being able to discuss these topics confidently will show that you understand the core of the Project Specialist role and can translate complex information into clear communication.
✨Showcase Your Communication Skills
Prepare examples of how you've simplified complex topics for different audiences in the past. This is crucial for the role, so think about times when you’ve created customer-facing materials or engaged with stakeholders effectively.
✨Familiarise Yourself with DSV's Global Framework
Research DSV’s operations and their approach to customs communication. Understanding their global framework will help you align your answers with their commercial strategy and demonstrate your proactive mindset towards enabling growth.
✨Be Ready to Discuss Digital Platforms
Since the role involves supporting digital platforms and content development, be prepared to talk about your experience with SharePoint or similar tools. Highlight any projects where you’ve contributed to digital content or data-driven processes to showcase your organisational skills.