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- Tasks: Lead warehouse operations, ensuring efficient receipt, storage, and dispatch of goods.
- Company: Join DSV, a global leader in transport and logistics with 160,000 colleagues worldwide.
- Benefits: Enjoy competitive salary, enhanced leave, wellness apps, and salary sacrifice schemes.
- Why this job: Be part of a dynamic team shaping the future of logistics with strong sustainability goals.
- Qualifications: Management experience and a degree or equivalent qualifications preferred; health and safety knowledge is a plus.
- Other info: Opportunity for career progression in a fast-paced, innovative environment.
The predicted salary is between 28800 - 48000 £ per year.
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Join to apply for the Manager, Operations role at DSV – Global Transport and Logistics
Manager, Operations
At DSV we\’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Please see the links at the bottom the page, to find out more about us.*
Job Req Number: 96788
Time Type: Full Time
Manager, Operations
At DSV we\’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us. Please see the links at the bottom the page, to find out more about us.*
DSV are recruiting for a Manager, Operations at our Stoke on Trent location
As a manager you will oversee the efficient receipt, storage and dispatch of our goods. You will be responsible for a vital part of the supply chain process, managing people, processes and systems in order to ensure goods are received and dispatched safely and efficiently, and that productivity targets are met. The ideal candidate must be driven and want progression throughout DSV
Key Tasks & Responsibilities
- Manage all warehouse operations, inbound, outbound and reverse flow within a fast-paced environment
- Oversee warehouse Health and Safety compliance.
- Direct warehouse Group Audit compliance.
- Govern warehouse costs within budget and forecast levels.
- Manage warehouse reports weekly, investigate reasons for variances and to instigate corrective action where necessary
- Plan effectively for flexing of resources to account for fluctuations and seasonality
- Assist in recruitment of temps, temporary to permanent and permanent employees to meet budget and forecast requirements
- Proactively manage all absence and retention of staff
- Coach and mentor staff, giving regular formal and informal feedback
- Ensure a high level of compliance to WMS processes
- Deal with all warehouse disciplinary issues in line with company policy
- Liaise with other business functions and builds relationships with retail stores
- Communicate appropriately with the warehouse team to keep them up to date with business plans and performance
- Lead continuous improvement initiatives within the warehouse
People Management
- Coach, manage and develop warehouse leaders to optimise performance and meet targets and deadlines
- Communicate with warehouse staff on a regular basis to make them aware of priorities, targets and operational requirements
- Ensure effective warehouse and distribution operations by implementing department policies and procedures
- Set department objectives/KPIs and review and assess on-going performance of direct reports.
Experience
- Senior management experience
- Finance Experience desirable
- Health and Safety qualification
- Excellent written and verbal communication skills
- Good understanding of Warehouse processes and procedures
- Excellent people management skills
- Experience of Warehouse Management Systems
- Passionate about delivering great customer service
- Hard working and conscientious
- Can lead a team and work within a team
- Proven management skills with the ability to optimise team performance and development
- Highly developed inter-personal and communication skills coupled with the ability to negotiate and influence at all levels within the business
- Ability to build, lead and motivate a skilled team able to meet objectives and agreed targets
- Good IT skills, in particular spreadsheets and databases and a knowledge of warehouse systems
- Analytical and numerical
- Strong decision making skills
- Excellent attention to detail skills
Skills & Qualifications
- Degree preferred, HND, BTec Professional Level 5 Award or equivalent NVQ Level 5 qualifications.
- Demonstrable experience of running a warehouse, preferably in the automotive industry
- Previous management experience with the ability to manage and motivate others
- Previous experience of inventory control
- A full understanding of the requirements of running a warehouse, such as health and safety and security requirements to include certification of dangerous goods handling and aviation security
- A warehouse or distribution qualification would be advantageous
- Knowledge and understanding of lean techniques may be advantageous
- Forklift Truck license may be required
- Professional membership of an industry related body would be advantageous
What can we offer you?
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 75,000, operating in over 95+ countries.
- Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. For further details on how DSV is working towards these targets, please see xxx
- In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
- Eyecare Voucher Scheme
What can we offer you?
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Be part of a company that has strong ambitions and targets for sustainability initiatives, both internally and externally. Please click on the link** at the bottom of the page for further details on how DSV is working towards these targets.
- Be part of a company that has strong company values, to find out more about DSV, including our Values, click the link at the bottom of the page***.
- In addition, we can offer access to a selection of employee benefits, such as:
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
- Much more
We do not accept CV details from Recruitment Agencies unless DSV have engaged directly regarding the role requirements beforehand. If you are a Recruitment Agency, please contact ukierecruitment@dsv.com to discuss.
DSV Careers
If you want to know a bit about DSV Careers, please see below***
Links:
Link* – https://www.dsv.com/en/about-dsv/winning-as-one
Link** – https://www.dsv.com/en/sustainability-esg
Link*** – https://www.youtube.com/watch?v=SnMpG10Po3w
DSV – Global transport and logistics
Working at DSV means playing in a different league.
As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let’s grow together as we continue to innovate, digitalise and build on our achievements.
With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you.
At DSV, performance is in our DNA. We don’t just work – we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
Start here. Go anywhere
Visit dsv.com and follow us on LinkedIn and Facebook.
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Temporary
Job function
-
Job function
General Business, Management, and Other
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Industries
Transportation, Logistics, Supply Chain and Storage
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Manager, Operations employer: DSV - Global Transport and Logistics
Contact Detail:
DSV - Global Transport and Logistics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Operations
✨Tip Number 1
Familiarise yourself with DSV's core values and mission. Understanding their commitment to sustainability and innovation will help you align your responses during interviews, showcasing that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Network with current or former employees of DSV on platforms like LinkedIn. Engaging in conversations about their experiences can provide valuable insights into the company’s operations and expectations, which you can leverage during your application process.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed warehouse operations in the past. Highlighting your experience with health and safety compliance, team management, and cost control will demonstrate your capability to handle the responsibilities of the Manager, Operations role.
✨Tip Number 4
Stay updated on industry trends and challenges in logistics and supply chain management. Being knowledgeable about current issues can help you engage in meaningful discussions during interviews, showing your passion and commitment to the field.
We think you need these skills to ace Manager, Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in warehouse management, operations, and logistics. Use keywords from the job description to demonstrate that you meet the specific requirements for the Manager, Operations role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for logistics and your leadership skills. Mention specific achievements in previous roles that align with the responsibilities listed in the job description, such as managing teams or improving operational efficiency.
Highlight Relevant Qualifications: If you have any qualifications related to warehouse management, health and safety, or logistics, be sure to mention them prominently. This could include degrees, certifications, or training that are relevant to the role.
Showcase Soft Skills: In addition to technical skills, emphasise your soft skills such as communication, team management, and problem-solving abilities. These are crucial for a managerial position and should be evident in both your CV and cover letter.
How to prepare for a job interview at DSV - Global Transport and Logistics
✨Understand the Role
Before the interview, make sure you thoroughly understand the responsibilities of a Manager, Operations. Familiarise yourself with warehouse operations, health and safety compliance, and how to manage people and processes effectively.
✨Showcase Your Leadership Skills
As a manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples from your past experiences where you've successfully coached or developed staff, and be ready to discuss your approach to people management.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to warehouse operations and compliance.
✨Highlight Your Analytical Skills
The role requires strong analytical and numerical skills. Be prepared to discuss how you've used data to drive decisions, manage costs, and improve operational efficiency in your previous positions.
