At a Glance
- Tasks: Deliver top-notch customer service and manage import/export shipments.
- Company: Join DSV, a global leader in logistics and transport.
- Benefits: Competitive salary, enhanced leave, and wellness support.
- Other info: Be part of a dynamic team with a global reach and career advancement.
- Why this job: Kickstart your career in freight with hands-on training and growth opportunities.
- Qualifications: Strong communication skills and a keen interest in logistics.
The predicted salary is between 25000 - 30000 € per year.
At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.
Trainee Freight Forwarder Bradford or Mercia Park DE12 – Mon‑Fri 37.5 hours per week. DSV is recruiting for a Trainee Freight Forwarder at Mercia Park or Bradford, working within the Irish department. We are looking for an individual with an interest in a career in freight and the desire to learn! After completing a successful probationary period, you'll have the opportunity to join our “Young DSV” programme, designed to support your development and understanding of logistics on a global scale.
What will you be doing?
- Deliver a consistently high standard of customer service across both Import and Export shipments
- Liaise professionally with customers, overseas offices, and internal colleagues via phone and email
- Update, check, and maintain accurate shipment information within DSV systems (full system training will be provided)
- Plan and coordinate export trailers for Northern Ireland and Ireland
- Provide timely Proof of Delivery (POD) to customers and overseas offices upon completion of shipments
- Investigate, resolve, and follow up on customer and operational queries to ensure prompt resolution of any issues
- Monitor shipments closely, following up on collections and deliveries
- Complete general administrative duties accurately
About You
- A strong customer focused mindset, with clear and confident communication skills
- Reliable and punctual, with a consistent approach to meeting responsibilities
- Good IT skills, with the ability and willingness to quickly learn and adapt to new systems
- High attention to detail, with the ability to identify issues and apply practical problem solving solutions
- An adaptable and flexible approach, able to respond positively to changing priorities and operational demands
What can we offer you?
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
- Enhanced Annual Leave Entitlement from your start, which increases with length of service.
- Salary Sacrifice Car Scheme for Ultra‑Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents.
- LifeWorks app for access to cashback and discounts on high street and online brands.
- Life Insurance and which includes access to expert probate support.
Freight Forwarder- Trainee in Bradford employer: DSV - Global Transport and Logistics
At DSV, we pride ourselves on being an excellent employer, offering a dynamic work environment where you can kickstart your career as a Trainee Freight Forwarder in either Bradford or Mercia Park. With a strong focus on employee development through our 'Young DSV' programme, competitive salary packages, and a range of benefits including enhanced annual leave and wellbeing support, we ensure that our team members thrive both personally and professionally in a global logistics network.
Contact Detail:
DSV - Global Transport and Logistics Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Freight Forwarder- Trainee in Bradford
✨Tip Number 1
Network like a pro! Reach out to people in the logistics and transport industry, especially those at DSV. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by researching DSV's values and recent projects. Show us you’re genuinely interested in the company and how you can contribute to our mission in freight forwarding.
✨Tip Number 3
Practice your communication skills! Since you'll be liaising with customers and colleagues, being clear and confident is key. Try mock interviews with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining the DSV team.
We think you need these skills to ace Freight Forwarder- Trainee in Bradford
Some tips for your application 🫡
Show Your Enthusiasm:When writing your application, let your passion for logistics and freight shine through! We want to see that you're genuinely excited about the opportunity to learn and grow with us at DSV.
Tailor Your CV:Make sure your CV is tailored to the Trainee Freight Forwarder role. Highlight any relevant skills or experiences that align with what we’re looking for, like customer service or IT skills. This helps us see how you fit into our team!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to understand your qualifications and motivations.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at DSV - Global Transport and Logistics
✨Know Your Stuff
Before the interview, make sure you understand the basics of freight forwarding and logistics. Familiarise yourself with DSV's operations, especially in the Irish department, so you can speak confidently about how you can contribute.
✨Show Off Your Customer Service Skills
Since a strong customer focus is key for this role, prepare examples from your past experiences where you provided excellent customer service. Think about how you resolved issues or went the extra mile to help someone.
✨Be Ready to Adapt
The logistics world is fast-paced and ever-changing. Be prepared to discuss how you've handled changing priorities in the past. Highlight your flexibility and willingness to learn new systems quickly, as this will be crucial in your role.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions about the role and the company. This shows your genuine interest in the position and helps you determine if DSV is the right fit for you.
