Administration Specialist- Fixed Term Contract in Swadlincote

At DSV we’re building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

We are seeking an experienced Administrator on a fixed‑term contract for 12 months to provide a customer‑focused administration service on selected accounts. The successful applicant will be working directly with the client’s customer service team to achieve delivery targets on orders as per customer requirements. You must be a committed player within the site administration team supporting colleagues within all departments in providing an enhanced service to customers while maintaining and promoting DSV best practices. It is essential that you have previous experience of working in a customer‑service role and an understanding of warehouse and logistic operations.

What will you be doing?

• Day to day responsibility for the running of the contract in a customer‑service capacity
• Meet the customer’s operational requirements
• Ensure deliveries are made on time in full
• First line support for customer and DSV to ensure that all issues are proactively handled
• Support colleagues within all departments in providing an enhanced service to customers while maintaining and promoting DSV best practices
• Responsible for the completion/population of location KPI's as well as being responsible for customer invoicing processes

About You

• Excellent communication skills
• Proven organisation skills and effective time management
• Meticulous attention to detail
• IT literate in Microsoft Office
• Proficient in MS Excel and reporting
• Problem solving
• Understanding of CargoWrite is desired, however training can be given

What can we offer you?

Competitive salary package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.

In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced annual leave entitlement from your start, which increases with length of service
• Salary sacrifice car scheme for ultra‑low emission cars
• Salary sacrifice cycle scheme
• WeCare app, for support with physical and mental wellbeing, including access to GPs for you and your dependents
• LifeWorks app for access to cashback and discounts on high street and online brands
• Life insurance, which includes access to expert probate support

Next Steps

If this sounds like the next step for you, please apply with your CV without delay.

Please be aware that all successful candidates will undergo necessary right‑to‑work checks and certain sites require 5‑years’ worth of referencing and criminal record checks.

We do not accept CV details from recruitment agencies unless DSV have engaged directly regarding the role requirements beforehand.