At a Glance
- Tasks: Provide top-notch admin support and ensure smooth customer service operations.
- Company: Join a driven and successful logistics company with a focus on teamwork.
- Benefits: Competitive salary, enhanced leave, and wellness support through various apps.
- Other info: Opportunities for growth and development within the company.
- Why this job: Be part of a dynamic team making a real difference in customer satisfaction.
- Qualifications: Strong communication, organisation skills, and IT literacy required.
The predicted salary is between 30000 - 40000 £ per year.
We are seeking an experienced Administrator to provide a customer focused administration service on selected accounts. The successful applicant will be working directly with the client’s customer service team to achieve delivery targets on orders as per customer requirements. You must be a committed player within the site administration team supporting colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices. It is essential that you have previous experience of working in a Customer Service role and an understanding of warehouse and logistic operations.
Responsibilities
- Day to day responsibility for the running of the contract in a customer service capacity
- Meet the customer’s operational requirements
- Ensure deliveries are made on time in full
- First line support for customer and DSV to ensure that all issues are proactively handled
- Support colleagues within all departments in providing an enhanced service to customers whilst maintaining and promoting DSV best practices
- Responsible for the completion/population of location KPI's as well as being responsible for Customer invoicing processes
Qualifications
- Excellent communication skills
- Proven organisation skills and effective time management
- Meticulous attention to detail
- IT Literate in Microsoft Office
- Proficient in MS Excel and reporting
- Problem solving
- Understanding of CargoWrite is desired, however training can be given
Benefits
- Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company
- Enhanced Annual Leave Entitlement from your start, which increases with length of service
- Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
- Salary Sacrifice Cycle Scheme
- WeCare App, for support with physical and mental wellbeing, including access to GPs for you and your dependents
- LifeWorks app for access to cashback and discounts on high street and online brands
- Life Insurance which includes access to expert probate support
Administration Specialist in Swadlincote employer: Dsv Air & Sea SAU
DSV is an exceptional employer that fosters a dynamic work culture focused on innovation and collaboration. With a commitment to employee growth, we offer extensive development opportunities and the chance to lead transformative projects in the Aerospace, Defence & Industrial sector. Located at Mercia Park, our team enjoys a vibrant environment that encourages creativity and strategic thinking, making DSV the ideal place for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Administration Specialist in Swadlincote
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Dsv Air & Sea SAU and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Dsv Air & Sea SAU!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Dsv Air & Sea SAU keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Administration Specialist in Swadlincote
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Dsv Air & Sea SAU:This is your chance to really connect with the team at Dsv Air & Sea SAU. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Dsv Air & Sea SAU
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Dsv Air & Sea SAU.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Dsv Air & Sea SAU that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Dsv Air & Sea SAU. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
