General Manager, Contract Logistics in Northampton

At DSV we're building the world’s leading logistics and transport network. With this exciting growth comes opportunity — and we’re looking for new talent to join us.

Main Purpose of the role

DSV are looking to recruit a General Manager for our Brackmills location. Reporting to the Director Operations South Region, the General Manager has overall responsibility for leading a team in providing high quality services for all customers within the location. The General Manager is a key member of the Senior Management Team and is responsible, with other members of the Senior Management Team, for implementing the regional/site plans, operational structures and site/customer specific procedures as determined by the Senior Management Team. In addition, the General Manager is responsible for ensuring the site meets performance standards set in the key result areas of the business.

What will you be doing?

• Ensure the site implements effective and efficient management of all operating systems and procedures in line with the Company’s guidelines.
• Ensuring that the performance of the site in the key result areas is monitored and reviewed on an ongoing basis and that remedial action is taken to deal with unsatisfactory results.
• Confirming that all buildings and equipment are maintained to maximize their value and comply with current legal and safety requirements.
• Responsible for the direct relationships with each customer, both operational and financially.
• Plan and promote DSV’s People Plan, to successfully attract the right talent, to allow continuous growth within the team, building capability at all levels, allowing a future growth plan.
• Monitoring, on an ongoing basis, the performance of all direct reports, and undertake regular reviews (appraisals) at all levels, in accordance with the Company’s procedures.
• Ensure the employee engagement concept is known and delivered successfully.
• Ensuring the efficient management of the Site’s financial accounts and the implementation of effective financial control procedures in line with Company guidelines, maintaining effective liaison with the UK Finance Team.
• The control of all overhead budgets for the Site including employment, fleet, and other overhead costs to maximise profitability in line with the Site’s business plans.
• To steer the site's Continuous Improvement program/s with intention to promote both customer and DSV efficiencies.
• To drive new and existing business, in collaboration with Business Development, in line with the company’s strategic objectives and targets.

About You

• Three years Assistant General Manager experience
• 3PL experience within large multi‑user environment
• Profit and loss finance management including budget & forecasting
• Commercial awareness
• Excellent written and verbal communication skills
• Good understanding of Warehouse processes and procedures
• Excellent people management skills
• Aware of Warehouse Management Systems
• Passionate about delivering great customer service

What can we offer you?

Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries. In addition, we can offer access to a selection of employee benefits, such as:

• Enhanced Annual Leave Entitlement from your start, which increases with length of service.
• Salary Sacrifice Cycle Scheme
• Employee counselling, for support with physical and mental wellbeing
• Company Pension, which, when a member of, also provides access to Life Cover and Critical Illness cover