Control Tower Assistant in Bristol

Control Tower Assistant in Bristol

Bristol Full-Time 25000 - 32000 £ / year (est.) No working from home possible
Dsv Air & Sea SAU

At a Glance

  • Tasks: Ensure smooth operations by handling daily challenges and liaising with customers and suppliers.
  • Company: Join a global leader in logistics with a vibrant team of 160,000 across 90 countries.
  • Benefits: Competitive salary, enhanced leave, and wellness support through various employee benefits.
  • Other info: Great opportunities for personal growth and development in a supportive workplace.
  • Why this job: Be part of a dynamic team and make a real impact in a fast-paced environment.
  • Qualifications: Strong attention to detail, analytical skills, and proficiency in MS Office required.

The predicted salary is between 25000 - 32000 £ per year.

DSV are recruiting for a Control Tower Assistant in Bristol. This role will ensure smooth operations by handling day-to-day irregularities, liaising with customers and suppliers, and maintaining compliance with security, safety, company, and environmental regulations.

Key Responsibilities

  • Responsible for tasks with low to medium complexity
  • Handle day-to-day operational challenges or irregularities, escalating when appropriate
  • Provide excellent customer service by liaising with customers and suppliers
  • Follow Standard Operating Procedures (SOPs) and Internal Operating Procedures (IOPs)
  • Provide support for the team by completing additional tasks as required
  • Ensure compliance with security, safety, company, and environmental regulations

About You

  • Can work under pressure and be focused with good attention to detail
  • Be flexible and adaptable
  • Possess good analytical skills
  • Logical thinking ability
  • Excellent command of the English language
  • Previous knowledge and be proficient in the use of MS Office

Benefits

  • Competitive Salary Package and an opportunity to be a part of and grow within a driven and successful company, with a team of 160,000, operating in over 90 countries.
  • Enhanced Annual Leave Entitlement from your start, which increases with length of service
  • Salary Sacrifice Car Scheme for Ultra-Low Emissions Cars
  • Salary Sacrifice Cycle Scheme
  • WeCare App for support with physical and mental wellbeing, including access to GPs for you and your dependents
  • LifeWorks app for access to cashback and discounts on high street and online brands
  • Life Insurance and which includes access to expert probate support

Control Tower Assistant in Bristol employer: Dsv Air & Sea SAU

At DSV, we pride ourselves on being an excellent employer, offering a competitive salary package and a supportive work environment in Bristol. Our culture fosters growth and development, with access to a range of employee benefits including enhanced annual leave, wellbeing support, and salary sacrifice schemes for eco-friendly transport options. Join our dynamic team of 160,000 professionals across 90 countries and embark on a rewarding career where your contributions truly matter.

Dsv Air & Sea SAU

Contact Details:

Dsv Air & Sea SAU Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Control Tower Assistant in Bristol

Tip Number 1

Get to know the company! Research DSV and understand their values and operations. This will help you tailor your conversations and show that you're genuinely interested in being a part of their team.

Tip Number 2

Practice your communication skills. As a Control Tower Assistant, you'll be liaising with customers and suppliers, so being clear and confident in your speech is key. Try role-playing common scenarios with a friend or family member.

Tip Number 3

Be ready to showcase your problem-solving skills. Think of examples from your past experiences where you've handled operational challenges. This will demonstrate your ability to think on your feet and adapt under pressure.

Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.

We think you need these skills to ace Control Tower Assistant in Bristol

Customer Service
Attention to Detail
Analytical Skills
Logical Thinking
MS Office Proficiency
Compliance Knowledge
Adaptability

Some tips for your application 🫡

Tailor Your CV:Make sure your CV is tailored to the Control Tower Assistant role. Highlight your experience with operational challenges and customer service, as these are key aspects of the job. We want to see how your skills match what we're looking for!

Showcase Your Attention to Detail:Since this role requires good attention to detail, include examples in your application that demonstrate this skill. Whether it's a project you managed or a task you completed, let us know how you kept everything on track!

Be Clear and Concise:When writing your cover letter, keep it clear and concise. We appreciate straightforward communication, so get to the point while still showcasing your personality and enthusiasm for the role!

Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Dsv Air & Sea SAU

Know the Role Inside Out

Before your interview, make sure you thoroughly understand the Control Tower Assistant role. Familiarise yourself with the key responsibilities and think about how your skills align with them. This will help you answer questions confidently and show that you're genuinely interested in the position.

Prepare for Scenario Questions

Expect to be asked about how you would handle day-to-day operational challenges or irregularities. Think of examples from your past experiences where you've successfully navigated similar situations. This will demonstrate your problem-solving skills and ability to work under pressure.

Showcase Your Customer Service Skills

Since excellent customer service is a key part of this role, be ready to discuss how you've effectively liaised with customers and suppliers in the past. Highlight any specific instances where you went above and beyond to ensure satisfaction, as this will resonate well with the interviewers.

Demonstrate Your Attention to Detail

Given the importance of compliance with security, safety, and environmental regulations, be prepared to talk about how you ensure accuracy in your work. Share examples that showcase your attention to detail and logical thinking ability, as these traits are crucial for success in this role.