Senior Manager - Operations Management Consulting in London

Join to apply for the Senior Manager - Operations Management Consulting role at dss+. At dss+, we are not just a global operations consulting firm. We are purpose‑driven and exist to save lives and create a sustainable future for our clients, employees and communities. We put people at the centre of everything we do and we are a consultancy with heart.

As an experienced operations consultant, your role is crucial in helping us achieve this purpose, making you an integral part of our operations. Right now, we’re expanding our market reach and impact in the UK and looking for a senior manager who can help us transform our clients and work as part of high‑performing project teams on large, complex transformational work programmes. This expansion presents a unique opportunity for you to grow both personally and professionally as you contribute to our purpose and work on challenging projects.

Key Responsibilities

• Develop new business and manage existing accounts.
• Discover opportunities to make our clients safer, more productive and more sustainable.
• Lead teams of experienced consultants and subject‑matter experts to identify the root causes of client safety and/or operational challenges by analysing a range of metrics and observations, and to create, communicate and implement solutions.
• Work directly with the client, identifying pain points and developing and implementing effective solutions to meet their needs.
• Develop your own and your team’s work plans, mobilising the team to deliver effectively.
• Work with members of your team to build their capabilities and deliver better value to the client.
• Manage project delivery to ensure projects deliver the intended benefits.

This role is home‑based in the UK but will require frequent client travel, potentially up to 4 days per week.

Qualifications

• Ideally, you will hold a degree or master’s degree in engineering or a business‑related field, coupled with experience in management consulting with previous exposure to safety, operational risk management and/or operational excellence.
• You will demonstrate deep knowledge of an industry such as manufacturing, chemicals, power & utilities or oil & gas, and you will have demonstrated the ability to sell complex operations consulting services at C‑level with large industrial clients.
• You have the ability to manage diverse and remote teams of consultants and guide them to achieve business and client objectives, and you are able to manage complex projects from end to end for small or large engagements.
• You are a thought leader, able to leverage your knowledge to identify themes, trends and challenges within the sector and then guide clients and create talking points.
• You will speak fluent English and be comfortable communicating and working with a wide range of cultures and nationalities (additional European languages are a significant advantage).
• Excellent communication skills and an entrepreneurial mindset are essential.

About dss+

We are implementers and change‑makers. Our passion lies in helping our clients solve their biggest challenges and engaging organisations, from the boardroom to the shop floor, to become resilient to future vulnerabilities and sustain improvements. Our industry expertise – metals and mining, chemicals, oil & gas, energy, power & utilities, agribusiness and consumer goods, industrial and manufacturing, and private equity – combined with our consulting expertise in risk, operations and sustainability helps clients translate their pain points into actionable roadmaps that deliver real, tangible results. Our transformational solutions in operational risk management, operational excellence and ESG/sustainability are accelerated through leadership coaching, capability building, culture change and enabled through digital technologies.

Benefits

We offer a mentorship program with internal and external senior leaders, a competitive base salary, medical cover, disability benefits, allowances, a discretionary yearly incentive plan and flexible work policies. As a global company, you have the possibility to contribute to international projects and grow with the company. Every employee can influence and impact our company, and we value innovators and entrepreneurs.

EEO Statement

dss+ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.