At a Glance
- Tasks: Manage complex logistics projects and ensure seamless transportation of high-value goods.
- Company: Specialist logistics provider with a collaborative and supportive culture.
- Benefits: Competitive salary, benefits package, and unique project opportunities.
- Other info: Career development opportunities in a dynamic environment.
- Why this job: Join a growing team and make an impact in the world of specialist logistics.
- Qualifications: Extensive experience in freight forwarding and strong operational expertise required.
The predicted salary is between 45000 - 55000 £ per year.
Reference: PR/612537_1790862201About the Company A specialist logistics provider focused on the transportation of high-value, time-critical and sensitive shipments for artists, collectors, galleries and exhibitions.
They deliver tailored logistics solutions across air, ocean and road freight, managing every stage of the supply chain with precision, discretion and exceptional customer service.
As a growing, close-knit business, they firmly believe that people are our greatest asset.
They have built a collaborative and supportive culture where accountability, trust and professionalism are at the heart of everything they do.
In return, they offer a competitive salary, benefits package, opportunities for development, and the chance to work on unique and exciting projects within a specialist sector.
The Opportunity They are seeking an experienced Senior Operations Manager to take ownership of complex logistics projects from start to finish.
This is an individual contributor role, requiring a hands-on operator who can manage day-to-day freight operations while acting as a trusted point of contact for high-profile clients.
The role demands exceptional attention to detail, outstanding communication skills, and the ability to operate in a fast-paced environment where there is little room for error.
The successful candidate will be responsible for ensuring the seamless transportation of valuable goods while maintaining the highest standards of client service and operational excellence.
Flexibility to travel is essential, as the role may involve client visits, project oversight, site coordination and attendance at key shipments or events.
Key Responsibilities Manage end-to-end international freight operations across air, ocean and road freight.
Take full ownership and accountability for projects from quotation through to final delivery.
Coordinate the transportation of high-value and sensitive goods for artists, galleries and exhibitions.
Ensure all shipments are compliant with customs regulations and international trade requirements.
Oversee export operations while maintaining strong import capabilities.
Handle customs clearance activities and resolve any customs-related issues.
Act as the primary point of contact for clients, providing regular updates and proactive communication.
Coordinate with carriers, agents, suppliers and overseas partners to ensure smooth execution of shipments.
Monitor project timelines, costs and service delivery to achieve client expectations.
Identify and mitigate operational risks while maintaining exceptional levels of accuracy.
Support continuous improvement initiatives and contribute to the company's growth and operational excellence.
Requirements Extensive experience within freight forwarding and logistics operations.
Strong operational expertise across air freight, with a particular emphasis on exports.
Working knowledge of import operations and customs procedures.
Customs qualification or equivalent customs compliance certification required.
Experience managing complex international shipments from start to finish.
Strong understanding of all modes of transport, including air, ocean and road freight.
Exceptional customer-facing communication and stakeholder management skills.
Highly organised with excellent attention to detail and the ability to multitask effectively.
Proven ability to work independently and take ownership of operational outcomes.
Comfortable working in a demanding environment where accuracy and execution are critical.
Flexible and willing to travel as required.
Desirable Experience Experience handling fine art, exhibitions, live events, high-value cargo or other specialist logistics projects.
Knowledge of handling procedures for sensitive, fragile or irreplaceable items.
What We Offer Competitive salary and benefits package.
Opportunity to work on unique, high-profile and specialist logistics projects.
A supportive and collaborative team environment.
Autonomy and ownership within a highly visible role.
Career development opportunities within a growing business.
A culture that genuinely values its people and recognises individual contributions.
If you are an experienced freight forwarding professional with strong air freight, customs and project management expertise, and you enjoy taking ownership of complex logistics operations, we'd love to hear from you.
Senior Operations Manager in London employer: DSJ Global
As an Applications Specialist with our client, you will join a dynamic team that values innovation and collaboration, providing you with the opportunity to make a significant impact in the pulp, paper, and packaging industries. The company fosters a supportive work culture that prioritises employee growth through continuous learning and development, while also offering competitive compensation and a comprehensive benefits package. With a remote position based in the Northeast U.S., you will enjoy the flexibility of working from home while engaging with key customers and driving their success.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Operations Manager in London
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like DSJ Global and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at DSJ Global!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like DSJ Global keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Senior Operations Manager in London
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to DSJ Global:This is your chance to really connect with the team at DSJ Global. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at DSJ Global
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with DSJ Global.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show DSJ Global that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at DSJ Global. Show them you’re not just focused on the day-to-day but also have a strategic mindset!