At a Glance
- Tasks: Support payroll processes and create insightful reports to enhance our services.
- Company: Join the Devon and Somerset Fire and Rescue Service, dedicated to community safety.
- Benefits: Enjoy flexible working, generous leave, a pension scheme, and free gym access.
- Other info: Great opportunities for professional growth and a vibrant team culture.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: Proficient in data handling, problem-solving, and advanced MS Excel skills required.
The predicted salary is between 30000 - 40000 £ per year.
- Pay and Reporting Assistant Officer
- Devon and Somerset Fire and Rescue Service
Permanent, full-time (37 hours per week) based at Service Headquarters in Exeter.
About Us
Devon and Somerset Fire and Rescue Service’s mission is to create a safer world by preventing fire and rescue emergencies.
We pride ourselves on our reputation and the expertise of our skilled workforce, enhancing the services we provide across Devon and Somerset.
Your Role
As a Payroll and Reporting Assistant Officer you will support the monthly payroll processes, including data reconciliation, casework for payment queries, and comprehensive reporting based on HR database content.
Key Responsibilities
- Maintain and update spreadsheets, databases and systems in accordance with the Data Protection Act, processing pay and personnel data and taking follow-up actions.
- Extract and process operational activity and availability claims from Gartan systems accurately for each payment run.
- Reconcile monthly payroll data, ensuring timely completion.
- Reconcile absence data between Gartan and i Trent and minimize overpayment for on-call colleagues.
- Handle payment errors, identify causes, liaise with stakeholders, oversee salary advances, recoveries, and produce correspondence for affected individuals.
- Support payroll system table maintenance and testing for upgrades or development under guidance of System admin/Payroll lead.
- Produce user-friendly reports from HR database and payroll output, using lookup functions, pivots, slicers, and graphs.
- Provide data for ad‑hoc reporting such as Subject Access Requests, FOIs, and organisational returns (ONS, HMI).
- Ensure the payroll system reflects employment variations (new joiners, leavers, position and grade changes, personal particulars).
- Record and implement deductions, subscriptions and recoveries accurately and promptly in collaboration with the payroll provider.
What We Offer
- Flexible working arrangements for work‑life balance
- A generous pension scheme
- Generous annual leave
- Family leave policies
- Physiotherapy services
- Professional development and progression opportunities
- Free gym access and personalised fitness coaching
- Eye care and wellness programmes
- Affordable healthcare via Benenden Health
- Engaging sports and social groups
- Confidential counselling and mental health support
- Access to the Firefighters Charity
- Cycle‑to‑work scheme
Contact: Jeni Lord, HR Pay and Reporting Lead – 01392 716410 or jlord@dsfire. gov. uk.
How to apply
Complete the application form and upload a document detailing how you meet the essential criteria listed below.
Ensure total evidence does not exceed 2000 words (excluding titles).
Documents will be used to shortlist applicants.
- Proven ability to input and extract data efficiently and accurately.
- Ability to identify and solve problems involving numerical information.
- Knowledge and understanding of using People / Database systems.
- Effective individual and team working skills within a busy environment.
- Good planning, organisational and time‑management skills.
- Advanced level MS Excel proficiency.
Interviews are anticipated during the week commencing 3 August 2026.
Our Values
- We are proud to help
- We are honest
- We are respectful
- We are working together
We are committed to safeguarding and promoting the welfare of children and vulnerable adults.
All employees must adhere to the Service’s Safeguarding Policy and disclose any criminal convictions.
A Standard DBS check will be required.
Positive disclosures will be handled with a proportionate response under the Rehabilitation of Offenders Act.
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Assistant Pay & Reporting Officer in Exeter employer: Dsfire
Devon and Somerset Fire and Rescue Service is an exceptional employer, offering a supportive work culture that prioritises the health, safety, and welfare of its employees. With a commitment to professional development and a focus on fostering an engaged safety culture, employees can expect meaningful growth opportunities while serving their communities in a vital role. Located in the picturesque counties of Devon and Somerset, this organisation not only values diversity but also encourages individuals from all backgrounds to contribute to its mission of keeping the public safe.
