Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Partner with sales to guide customers through Dscout’s UX research platform evaluation.
- Company: Join Dscout, a leader in UX research technology, known for its innovative culture.
- Benefits: Competitive salary, flexible PTO, remote work options, and an education stipend.
- Why this job: Make a real impact by helping top brands understand their users better.
- Qualifications: 3+ years in a customer-facing SaaS role and strong communication skills.
- Other info: Dynamic team environment with opportunities for growth and learning.
The predicted salary is between 36000 - 60000 ÂŁ per year.
At Dscout, we’re building the most flexible and powerful UX research platform on the market—trusted by the world’s top brands in finance, healthcare, consumer goods, and tech. Our tools help teams deeply understand the humans behind their products, so they can build better ones. We are expanding our smart and driven team and would love for you to join us.
We’re looking for a Solutions Consultant to join the Dscout Presales Team. In this role, you will partner closely with EMEA sales reps to guide prospective customers through their evaluation of Dscout’s research platform. You will act as both a product expert and a strategic advisor—uncovering pain points, shaping use cases, and demonstrating how Dscout’s solutions deliver real value. This role blends presales excellence, research credibility, and product storytelling, making it ideal for someone energised by problem‑solving, discovery, and influencing customer decisions. This role reports directly to the General Manager of EMEA and has a dotted line to the Senior Director of Solutions Consulting.
What You Will Do
- Partner with EMEA sales reps across new business and some existing business to understand customer goals across research, design, and broader business contexts.
- Support discovery conversations to identify pain points and unpack complex research workflows.
- Translate customer challenges into clear, high‑impact use cases.
- Deliver compelling, customised demos tailored to each customer’s workflow, challenges, and goals.
- Own the “tech win” by driving alignment across the customer’s buying committee.
- Serve as the product expert—explaining capabilities, value, limitations, and best‑practice approaches.
- Scope, plan, and execute customer evaluations or trials, including research design, recruiting, fielding, and analysis support.
- Partner with prospects to create a clear roadmap for onboarding, adoption, and long‑term success.
- Collaborate with Marketing to develop presales collateral, case studies, and thought‑leadership materials.
- Provide structured feedback to Product, Research, and Customer Success based on customer insights.
- Participate in conferences, customer on-sites, and company events (approx. 10% travel).
- Contribute to Dscout’s culture of feedback, continuous improvement, and research excellence.
What You Should Have
- 3+ years in a customer-facing SaaS role such as Solutions Consulting, Solutions Engineering, Research Consulting, or a related field.
- Strong understanding of qualitative research methodologies with hands-on experience planning and executing research.
- Ability to communicate complex research workflows and translate them into compelling product stories.
- Excellent verbal and written communication skills—able to be consultative, clear, and persuasive with senior stakeholders.
- Comfortable navigating ambiguity, structuring messy problems, and crafting strategic recommendations.
Nice to Have
- Experience supporting enterprise-level sales cycles.
- Familiarity with UX research, insights, or usability testing platforms (dscout, UserTesting, Maze, etc.).
- Exposure to product management or prototyping tools such as Figma or Miro.
- Leadership experience including mentoring, onboarding, or serving as a team lead.
Success in This Role Looks Like
- Achieving quarterly tech-win and presales influence targets.
- Delivering high-quality demos, POCs, and discovery engagements that accelerate pipeline momentum and customer clarity.
- Strong feedback scores and ratings from Account Directors.
- Demonstrated thought leadership through internal enablement or external research‑community engagement.
- Providing meaningful insights to the Product and Marketing teams that inform roadmap and positioning.
Location
Location Flexibility: Dscout is proud to support a remote-first workforce and enable employees to work from almost anywhere. At this time, however, we are unable to hire in Montana, Hawaii, Alaska, and Washington DC. This role requires in-person attendance at our London offices at least twice per month. Office locations vary, but will be within the Paddington and/or Victoria areas.
Solutions Consultant, EMEA employer: Dscout
Contact Detail:
Dscout Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Solutions Consultant, EMEA
✨Tip Number 1
Network like a pro! Reach out to current employees at Dscout on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for the interview process. This insider info can give you a leg up!
✨Tip Number 2
Prepare for those tricky questions! Think about how your past experiences align with the role of Solutions Consultant. Be ready to share specific examples that showcase your problem-solving skills and ability to communicate complex ideas.
✨Tip Number 3
Show off your research chops! Familiarise yourself with Dscout’s platform and its competitors. Being able to discuss how Dscout stands out will impress the interviewers and show that you’re genuinely interested in the role.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind for the hiring team.
We think you need these skills to ace Solutions Consultant, EMEA
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Solutions Consultant role. Highlight your experience in SaaS and any relevant research methodologies, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves a lot of interaction with customers, it's crucial to demonstrate your excellent verbal and written communication skills. Use clear and persuasive language in your application to reflect this.
Be Authentic: We love seeing the real you! Don’t hesitate to share your passion for UX research and problem-solving in your application. Authenticity can really make you stand out from the crowd.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, we can easily track your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Dscout
✨Know Your Product Inside Out
As a Solutions Consultant, you'll need to be the product expert. Dive deep into Dscout’s research platform and understand its capabilities, limitations, and best practices. This knowledge will help you translate customer challenges into compelling use cases during your interview.
✨Master the Art of Storytelling
Your ability to communicate complex research workflows in a clear and persuasive manner is crucial. Prepare examples of how you've successfully influenced customer decisions in the past. Use storytelling techniques to showcase your experience and make your points memorable.
✨Prepare for Discovery Conversations
Anticipate questions about how you would support discovery conversations with prospective customers. Think about how you would identify pain points and unpack complex research workflows. Practising these scenarios can give you the confidence to shine during the interview.
✨Showcase Your Collaborative Spirit
Dscout values teamwork and collaboration. Be ready to discuss how you've partnered with sales teams or other departments in previous roles. Highlight any experiences where you contributed to a culture of feedback and continuous improvement, as this aligns with Dscout's values.
