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- Tasks: Coordinate customer orders and manage the customer journey from enquiry to delivery.
- Company: Join a dynamic team focused on excellent customer service.
- Benefits: Gain valuable experience in sales coordination and teamwork.
- Other info: Opportunity to work across departments and develop your career.
- Why this job: Engage with customers and enhance your skills in a supportive environment.
- Qualifications: Previous sales or administration experience and strong communication skills.
The predicted salary is between 25000 - 32000 £ per year.
We are looking for an experienced and customer-focused Sales Coordinator to support our sales function and manage the customer journey from enquiry and order placement through to delivery. This role is ideal for someone with previous sales or sales administration experience who is confident on the telephone, highly organised, and passionate about delivering excellent customer service.
Duties
- Coordinate customer orders from receipt through to dispatch and delivery
- Act as a key point of contact for customers via telephone and email
- Handle incoming sales enquiries and provide product and order information
- Process sales orders, invoices and related documentation accurately
- Provide customers with regular updates on delivery dates and order status
- Liaise with production and warehouse teams to ensure timely deliveries
- Prepare orders for dispatch and ensure records are kept up to date
- Maintain accurate customer and sales records
- Identify opportunities to improve processes and ways of working
- Support and mentor other members of the Administration team when required
- Ensure company policies, health & safety, GMP and food safety standards are followed
- Assist in other areas of the business as required
Skills & Experience Required
- Previous sales or sales administration experience (essential)
- Confident and professional telephone manner
- Strong communication and interpersonal skills
- High attention to detail and accuracy
- Ability to prioritise workload in a fast-paced environment
- Organised, proactive and able to use initiative
- Strong teamwork skills
- Administration experience (desirable)
Why Join Us?
- A varied and busy role with customer interaction
- Opportunity to work across multiple departments
- Supportive team environment
- Chance to develop your sales coordination skills
Sales Coordinator employer: DSC Nutrition Ltd
Contact Detail:
DSC Nutrition Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Coordinator
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Sales Coordinator role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your sales experience and customer service skills. Keep it concise but impactful – you want to leave them wanting to know more about you!
✨Tip Number 3
Follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s also a great opportunity to reiterate why you’re the best fit for their team.
✨Tip Number 4
Don’t forget to check our website regularly! We often post new roles that might not be advertised elsewhere. Plus, applying directly through us shows your genuine interest in joining our team!
We think you need these skills to ace Sales Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous sales or sales administration experience. We want to see how your skills match the role, so don’t be shy about showcasing your customer service achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about delivering excellent customer service and how you can contribute to our team. Keep it friendly and professional, just like we are!
Show Off Your Organisational Skills: In your application, mention specific examples of how you've managed multiple tasks in a fast-paced environment. We love candidates who can juggle priorities while keeping everything on track!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at DSC Nutrition Ltd
✨Know Your Sales Stuff
Make sure you brush up on your sales knowledge before the interview. Understand the sales process, from enquiry to delivery, and be ready to discuss how you've successfully managed customer orders in the past.
✨Show Off Your Communication Skills
Since this role involves a lot of customer interaction, practice articulating your thoughts clearly. Prepare examples of how you've handled customer enquiries or resolved issues over the phone or via email.
✨Demonstrate Your Organisational Skills
Be ready to talk about how you prioritise tasks in a fast-paced environment. Share specific instances where your organisational skills helped improve processes or manage workloads effectively.
✨Team Player Vibes
Highlight your teamwork experience during the interview. Discuss how you've supported colleagues in previous roles and how you can contribute to a supportive team environment at their company.